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Old 08-17-2019, 23:24   #1 (permalink)
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Xiaomi Redmi Note 7 M1810F6LG Mi Account removal [Answered]


Platform: XIAOMI
Selected model: REDMI NOTE 7
Please, select one of the options for "Reset Mi Account" operation or press Ok to continue...
Go to "W-Fi Settings" and forget connected Wi-Fi network or perform Wipe Data from recovery
Put the phone into EDL mode:
1. Attach testpoint as shown in Help manual;
2. Connect USB cable;
3. Release testpoint after 3-5 seconds.
Found phone on COM65
Mode: Qualcomm 9008
Connecting...
Reading info...
QC HW ID: 000BA0E100720000
QC CPU: Snapdragon 632 SDM632
QC SW VER: 00000001
Searching loader...
Sending loaders...
Could not write loader!
Backup saved as XIAOMI_REDMI NOTE 7_17-08-2019_15-22-28.dump file
Performed by 1.7.7.5 Software version.



Hello Octo team, I'm trying the Mi account removal operation and i'm getting this error. This same error happens even on Read info or FRP operations.
Here i let you additional info of my phone in case it helps you check if you can fix it or not:

Platform: __GENERAL RESET FRP METHODS
Selected model: QUALCOMM EDL AUTODETECT
Please, power phone OFF put the phone in EDL mode and connect USB cable.
Found phone on COM65
Mode: Qualcomm 9008
Connecting...
Reading info...
QC Block ID: B2F3D4DA
QC HW ID: 000BA0E100720000
QC CPU: Snapdragon 632 SDM632
QC HASH: DC82325093836B705924ACA145DA0D750AEDB453EDDDEB7D22 B24F000F946F65
QC SW VER: 00000001
Searching loader...
Couldn't find loader!
Operation was failed!
Backup saved as __GENERAL RESET FRP METHODS_QUALCOMM EDL AUTODETECT_17-08-2019_15-14-47.dump file
Performed by 1.7.7.5 Software version.
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Old 08-19-2019, 08:05   #2 (permalink)
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Hello.

Plesae, select from the list General Reset FRP metthods> Qualcomm EDL Custom, then select loaders which we have sent You (please check your PM) and try to repeat operation again, after post here full Software log
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Old 08-19-2019, 12:40   #3 (permalink)
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hi team sam error here also.with redmi 7..sam modle.any working solution pleas
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Old 08-19-2019, 12:56   #4 (permalink)
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Please, post here full Software log, we will check it
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Old 08-19-2019, 13:45   #5 (permalink)
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same model

its same phone i can see in other logs.its sam error
cant write boot error
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Old 08-19-2019, 13:56   #6 (permalink)
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Log file "C:\Program Files (x86)\Octoplus\Octoplus_FRP_Tool\LOG\19-08-2019_14-39-57.log" created (8/19/2019 2:40:00 PM).
INFO : 8/19/2019 2:40:17 PM > Welcome to Octoplus FRP Tool v.1.7.7.5
INFO : 8/19/2019 2:41:32 PM > Platform: XIAOMI
INFO : 8/19/2019 2:41:32 PM > Selected model: REDMI NOTE 7
WARN : 8/19/2019 2:41:32 PM > Please, select one of the options for "Reset Mi Account" operation or press Ok to continue...
WARN : 8/19/2019 2:41:36 PM > Go to "W-Fi Settings" and forget connected Wi-Fi network or perform Wipe Data from recovery
WARN : 8/19/2019 2:41:36 PM > Put the phone into EDL mode:
WARN : 8/19/2019 2:41:36 PM > 1. Attach testpoint as shown in Help manual;
WARN : 8/19/2019 2:41:36 PM > 2. Connect USB cable;
WARN : 8/19/2019 2:41:36 PM > 3. Release testpoint after 3-5 seconds.
INFO : 8/19/2019 2:41:36 PM > Found phone on COM10
INFO : 8/19/2019 2:41:36 PM > Mode: Qualcomm 9008
INFO : 8/19/2019 2:41:36 PM > Connecting...
INFO : 8/19/2019 2:41:38 PM > Reading info...
INFO : 8/19/2019 2:41:39 PM > QC HW ID: 000BA0E100720000
INFO : 8/19/2019 2:41:39 PM > QC CPU: Snapdragon 632 SDM632
INFO : 8/19/2019 2:41:39 PM > QC SW VER: 00000001
INFO : 8/19/2019 2:41:39 PM > Searching loader...
INFO : 8/19/2019 2:41:40 PM > Sending loaders...
ERROR : 8/19/2019 2:41:40 PM > Could not write loader!
INFO : 8/19/2019 2:41:40 PM > Backup saved as XIAOMI_REDMI NOTE 7_19-08-2019_14-41-36.dump file
INFO : 8/19/2019 2:41:40 PM > Performed by 1.7.7.5 Software version.
INFO : 8/19/2019 2:41:40 PM >
INFO : 8/19/2019 2:50:13 PM > Platform: __GENERAL RESET FRP METHODS
INFO : 8/19/2019 2:50:13 PM > Selected model: QUALCOMM EDL AUTODETECT
WARN : 8/19/2019 2:50:13 PM > Please, power phone OFF put the phone in EDL mode and connect USB cable.
INFO : 8/19/2019 2:50:13 PM > Found phone on COM10
INFO : 8/19/2019 2:50:13 PM > Mode: Qualcomm 9008
INFO : 8/19/2019 2:50:13 PM > Connecting...
ERROR : 8/19/2019 2:50:20 PM > Operation was failed!
INFO : 8/19/2019 2:50:20 PM > Backup saved as __GENERAL RESET FRP METHODS_QUALCOMM EDL AUTODETECT_19-08-2019_14-50-13.dump file
INFO : 8/19/2019 2:50:20 PM > Performed by 1.7.7.5 Software version.
INFO : 8/19/2019 2:50:20 PM >
INFO : 8/19/2019 2:50:50 PM > Platform: __GENERAL RESET FRP METHODS
INFO : 8/19/2019 2:50:50 PM > Selected model: QUALCOMM EDL AUTODETECT
WARN : 8/19/2019 2:50:50 PM > Please, power phone OFF put the phone in EDL mode and connect USB cable.
ERROR : 8/19/2019 2:51:20 PM > No diagnostic ports found!
ERROR : 8/19/2019 2:51:20 PM > Operation was failed!
INFO : 8/19/2019 2:51:20 PM > Performed by 1.7.7.5 Software version.
INFO : 8/19/2019 2:51:20 PM >
INFO : 8/19/2019 2:51:42 PM > Platform: __GENERAL RESET FRP METHODS
INFO : 8/19/2019 2:51:42 PM > Selected model: QUALCOMM EDL AUTODETECT
WARN : 8/19/2019 2:51:42 PM > Please, power phone OFF put the phone in EDL mode and connect USB cable.
INFO : 8/19/2019 2:51:42 PM > Found phone on COM10
INFO : 8/19/2019 2:51:42 PM > Mode: Qualcomm 9008
INFO : 8/19/2019 2:51:42 PM > Connecting...
INFO : 8/19/2019 2:51:45 PM > Reading info...
INFO : 8/19/2019 2:51:45 PM > QC Block ID: 41135943
INFO : 8/19/2019 2:51:45 PM > QC HW ID: 000BA0E100720000
INFO : 8/19/2019 2:51:45 PM > QC CPU: Snapdragon 632 SDM632
INFO : 8/19/2019 2:51:45 PM > QC HASH: 450FD2A30A0E8B83C0A94C52DC57ED86936054A074500B8EBB 3FAFF396198F96
INFO : 8/19/2019 2:51:45 PM > QC SW VER: 00000001
INFO : 8/19/2019 2:51:45 PM > Searching loader...
ERROR : 8/19/2019 2:51:45 PM > Couldn't find loader!
ERROR : 8/19/2019 2:51:45 PM > Operation was failed!
INFO : 8/19/2019 2:51:45 PM > Backup saved as __GENERAL RESET FRP METHODS_QUALCOMM EDL AUTODETECT_19-08-2019_14-51-42.dump file
INFO : 8/19/2019 2:51:45 PM > Performed by 1.7.7.5 Software version.
INFO : 8/19/2019 2:51:45 PM >
INFO : 8/19/2019 2:52:04 PM > Platform: __GENERAL RESET FRP METHODS
INFO : 8/19/2019 2:52:04 PM > Selected model: QUALCOMM EDL CUSTOM
WARN : 8/19/2019 2:52:04 PM > Please, power phone OFF put the phone in EDL mode and connect USB cable.
INFO : 8/19/2019 2:52:04 PM > Found phone on COM10
INFO : 8/19/2019 2:52:04 PM > Mode: Qualcomm 9008
INFO : 8/19/2019 2:52:04 PM > Connecting...
ERROR : 8/19/2019 2:52:07 PM > Operation was failed!
INFO : 8/19/2019 2:52:07 PM > Backup saved as __GENERAL RESET FRP METHODS_QUALCOMM EDL CUSTOM_19-08-2019_14-52-04.dump file
INFO : 8/19/2019 2:52:07 PM > Performed by 1.7.7.5 Software version.
INFO : 8/19/2019 2:52:07 PM >
INFO : 8/19/2019 2:52:25 PM > Platform: __GENERAL RESET FRP METHODS
INFO : 8/19/2019 2:52:25 PM > Selected model: QUALCOMM EDL CUSTOM
WARN : 8/19/2019 2:52:25 PM > Please, power phone OFF put the phone in EDL mode and connect USB cable.
INFO : 8/19/2019 2:52:25 PM > Found phone on COM10
INFO : 8/19/2019 2:52:25 PM > Mode: Qualcomm 9008
INFO : 8/19/2019 2:52:25 PM > Connecting...
INFO : 8/19/2019 2:52:28 PM > Reading info...
INFO : 8/19/2019 2:52:28 PM > QC Block ID: 41135943
INFO : 8/19/2019 2:52:28 PM > QC HW ID: 000BA0E100720000
INFO : 8/19/2019 2:52:28 PM > QC CPU: Snapdragon 632 SDM632
INFO : 8/19/2019 2:52:28 PM > QC HASH: 450FD2A30A0E8B83C0A94C52DC57ED86936054A074500B8EBB 3FAFF396198F96
INFO : 8/19/2019 2:52:28 PM > QC SW VER: 00000001
INFO : 8/19/2019 2:52:28 PM > Searching loader...
WARN : 8/19/2019 2:52:47 PM > Operation was canceled
INFO : 8/19/2019 2:52:47 PM > Backup saved as __GENERAL RESET FRP METHODS_QUALCOMM EDL CUSTOM_19-08-2019_14-52-25.dump file
INFO : 8/19/2019 2:52:47 PM > Performed by 1.7.7.5 Software version.
INFO : 8/19/2019 2:52:47 PM >
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Old 08-19-2019, 14:16   #7 (permalink)
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Plesae, select from the list General Reset FRP metthods> Qualcomm EDL Custom, then select loaders which we have sent You (please check your PM) and try to repeat operation again, after post here full Software log
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Old 08-19-2019, 14:49   #8 (permalink)
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INFO : 8/19/2019 3:46:14 PM > Welcome to Octoplus FRP Tool v.1.7.7.5
INFO : 8/19/2019 3:47:10 PM > Platform: __GENERAL RESET FRP METHODS
INFO : 8/19/2019 3:47:10 PM > Selected model: QUALCOMM EDL CUSTOM
WARN : 8/19/2019 3:47:10 PM > Please, power phone OFF put the phone in EDL mode and connect USB cable.
INFO : 8/19/2019 3:47:32 PM > Found phone on COM10
INFO : 8/19/2019 3:47:32 PM > Mode: Qualcomm 9008
INFO : 8/19/2019 3:47:32 PM > Connecting...
INFO : 8/19/2019 3:47:34 PM > Reading info...
INFO : 8/19/2019 3:47:34 PM > QC Block ID: 41135943
INFO : 8/19/2019 3:47:34 PM > QC HW ID: 000BA0E100720000
INFO : 8/19/2019 3:47:34 PM > QC CPU: Snapdragon 632 SDM632
INFO : 8/19/2019 3:47:35 PM > QC HASH: 450FD2A30A0E8B83C0A94C52DC57ED86936054A074500B8EBB 3FAFF396198F96
INFO : 8/19/2019 3:47:35 PM > QC SW VER: 00000001
INFO : 8/19/2019 3:47:35 PM > Searching loader...
INFO : 8/19/2019 3:48:01 PM > Selected QCOM loader: D:\octopus box\prog_emmc_firehose_Sdm660_ddr.elf
INFO : 8/19/2019 3:48:01 PM > Sending loaders...
ERROR : 8/19/2019 3:48:02 PM > Could not write loader!
INFO : 8/19/2019 3:48:02 PM > Backup saved as __GENERAL RESET FRP METHODS_QUALCOMM EDL CUSTOM_19-08-2019_15-47-32.dump file
INFO : 8/19/2019 3:48:02 PM > Performed by 1.7.7.5 Software version.
INFO : 8/19/2019 3:48:02 PM >
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Old 08-19-2019, 15:02   #9 (permalink)
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Please, download and install latest test Software version 1.7.7.6 select Qualcomm EDL Autodetect and repeat Reset Mi account operation, after post here full Softawre log, we make some changes for this model

P.S. your device is Redmi 7 not Redmi note 7, note that's not similar devices!
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Old 08-19-2019, 22:42   #10 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Plesae, select from the list General Reset FRP metthods> Qualcomm EDL Custom, then select loaders which we have sent You (please check your PM) and try to repeat operation again, after post here full Software log
Hello, i installed 1.7.7.6 Octopus software but now i can't see the Mi account removal option. Can you please explain me how to remove the Mi account without that button?
Thanks!

Please note that FRP operation is working now:
Platform: __GENERAL RESET FRP METHODS
Selected model: QUALCOMM EDL AUTODETECT
Please, power phone OFF put the phone in EDL mode and connect USB cable.
Found phone on COM65
Mode: Qualcomm 9008
Connecting...
Reading info...
QC Block ID: B2F3D4DA
QC HW ID: 000BA0E100720000
QC CPU: Snapdragon 632 SDM632
QC HASH: DC82325093836B705924ACA145DA0D750AEDB453EDDDEB7D22 B24F000F946F65
QC SW VER: 00000001
Searching loader...
Sending loaders...
Loader send successfuly.
Reconnecting...
Checking request..
Start Authentication...
Connecting to server..OK
Authorizing...OK
Initializing..OK
Calculating...
Authentication done!
Checking request..
Reading partition...
Reading info...
Brand: xiaomi
Model: Redmi 7
Device: onc
Android version: 9
Display ID: PKQ1.181021.001
Resetting FRP lock..
Searching for signatures...
FRP lock is successfully reseted!
Rebooting phone
Backup saved as xiaomi_Redmi 7_19-08-2019_14-42-28.dump file
Performed by 1.7.7.6 Software version.

Thanks for your help

Last edited by rogeliomalpa; 08-19-2019 at 22:48.
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Old 08-20-2019, 07:22   #11 (permalink)
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If You have install test Software version, then You must read test Software news, attentive:

For Xiaomi Redmi Note 7 operation Reset Mi account is disabled (all devices are work on Android 9.x which isn't supported for right now)
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Old 08-24-2019, 08:07   #12 (permalink)
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Good day!
As the log operation was successful, the loans are written off, but the lock is not deleted. Android 9

Code:
INFO  : 22.08.2019 14:45:06 > 
INFO  : 22.08.2019 14:45:19 > Platform: XIAOMI
INFO  : 22.08.2019 14:45:19 > Selected model: REDMI NOTE 7
WARN  : 22.08.2019 14:45:19 > Put the phone into EDL mode: 
WARN  : 22.08.2019 14:45:19 > 1. Attach testpoint as shown in Help manual; 
WARN  : 22.08.2019 14:45:19 > 2. Connect USB cable; 
WARN  : 22.08.2019 14:45:19 > 3. Release testpoint after 3-5 seconds.
INFO  : 22.08.2019 14:45:33 > Found phone on COM20
INFO  : 22.08.2019 14:45:33 > Mode: Qualcomm 9008
INFO  : 22.08.2019 14:45:34 > Connecting...
INFO  : 22.08.2019 14:45:36 > Reading info...
INFO  : 22.08.2019 14:45:36 > QC HW ID: 0008C0E100000000
INFO  : 22.08.2019 14:45:36 > QC CPU: Snapdragon 660 SDM660
INFO  : 22.08.2019 14:45:36 > QC SW VER: 00000004
INFO  : 22.08.2019 14:45:36 > Searching loader...
INFO  : 22.08.2019 14:45:37 > Sending loaders...
INFO  : 22.08.2019 14:45:54 > Loader send successfuly.
INFO  : 22.08.2019 14:45:54 > Reconnecting...
INFO  : 22.08.2019 14:46:02 > Chip SN: 49DC5151
INFO  : 22.08.2019 14:46:02 > Checking request..
INFO  : 22.08.2019 14:46:02 > Connecting to server...
INFO  : 22.08.2019 14:46:03 > Checking smart card...
INFO  : 22.08.2019 14:46:05 > Username: 101088989
INFO  : 22.08.2019 14:46:05 > Authorizing...
INFO  : 22.08.2019 14:46:05 > Checking balance...
WARN  : 22.08.2019 14:46:06 > Your balance: 50 credits.
INFO  : 22.08.2019 14:46:06 > Checking operation...
INFO  : 22.08.2019 14:46:06 > Operation successfully checked.
INFO  : 22.08.2019 14:46:06 > Sending device information...
INFO  : 22.08.2019 14:46:07 > Get credits, needed for current operation...
WARN  : 22.08.2019 14:46:07 > Your balance: 50 credits. Need: 15 credits.
INFO  : 22.08.2019 14:46:13 > Start Authentication...
INFO  : 22.08.2019 14:46:13 > Connecting to server..
INFO  : 22.08.2019 14:46:13 > OK
INFO  : 22.08.2019 14:46:13 > Authorizing...
INFO  : 22.08.2019 14:46:14 > OK
INFO  : 22.08.2019 14:46:14 > Initializing..
INFO  : 22.08.2019 14:46:14 > OK
INFO  : 22.08.2019 14:46:14 > Calculating...
INFO  : 22.08.2019 14:46:24 > Authentication done!
INFO  : 22.08.2019 14:46:24 > Checking request..
INFO  : 22.08.2019 14:46:24 > Reading partition...
INFO  : 22.08.2019 14:46:24 > Reading info...
INFO  : 22.08.2019 14:46:24 > Brand: xiaomi
INFO  : 22.08.2019 14:46:24 > Model: Redmi Note 7
INFO  : 22.08.2019 14:46:24 > Device: lavender
INFO  : 22.08.2019 14:46:24 > Android version: 9
INFO  : 22.08.2019 14:46:24 > Display ID: PKQ1.180904.001
INFO  : 22.08.2019 14:46:24 > Resetting FRP lock..
INFO  : 22.08.2019 14:46:25 > Searching for signatures...
WARN  : 22.08.2019 14:46:25 > FRP lock is successfully reseted!
INFO  : 22.08.2019 14:46:25 > Rebooting phone
INFO  : 22.08.2019 14:46:26 > Backup saved as xiaomi_Redmi Note 7_22-08-2019_14-46-25.dump file
INFO  : 22.08.2019 14:46:26 > Performed by 1.7.7.7 Software version.
INFO  : 22.08.2019 14:46:26 > 
INFO  : 22.08.2019 14:50:34 > -----------------------------------------------------------------------------------
INFO  : 22.08.2019 14:50:34 > Connecting to server...
INFO  : 22.08.2019 14:50:34 > Username: 101088989
INFO  : 22.08.2019 14:50:34 > Authorizing...
INFO  : 22.08.2019 14:50:35 > Checking balance...
WARN  : 22.08.2019 14:50:35 > Your balance: 35 credits.
INFO  : 22.08.2019 14:50:35 > Performed by 1.7.7.7 Software version.
INFO  : 22.08.2019 14:50:35 >
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Old 08-24-2019, 08:16   #13 (permalink)
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Hello.

Please, send us Backup saved as xiaomi_Redmi Note 7_22-08-2019_14-46-25.dump file, we will research it
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Old 08-26-2019, 08:10   #14 (permalink)
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xiaomi_Redmi Note 7_22-08-2019_14-46-25.dump file

https://yadi.sk/d/RMdjMrCp9hYE1Q
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Old 08-26-2019, 09:25   #15 (permalink)
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What type of lock do You have? Please, make screenshot of your phone's screen and post here
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