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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool


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Old 01-18-2018, 15:18   #1 (permalink)
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ZTE A2017u FRP question [Updated]


Platform: ZTE
Selected model: A2017G
Put the phone into Factory mode:
1. Power phone OFF;
2. Press and hold "Vol-" button and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM96
Mode: Diagnostic
Firmware released date: Mar 15 2017
Firmware released time: 13:48:03
Firmware compiled date: Aug 21 2016
Firmware compiled time: 15:00:00
SW version: TH.2.0.c1.9-00050-M8996FAAAANAZM
Rebooting to Qualcomm 9008 mode...
Found phone on COM148
Mode: Qualcomm 9008
Connecting...
Sending loaders...
Loader send successfuly.
Reconnecting...
Checking request..
Reading partition...
Backup saved as ZTE_A2017G_18-01-2018_22-16-59.dump file
Performed by 1.1.0 Software version.

Last edited by Octopus box; 01-19-2018 at 09:57.
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Old 01-18-2018, 15:59   #2 (permalink)
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Hello.

Please upload somewhere read dump file "ZTE_A2017G_18-01-2018_22-16-59.dump" and latest created "*.logx" file from the folder "C:\Program Files (x86)\Octoplus\Octoplus_FRP_Tool\LOG", and post here links, we will research where can be the problem and write You here the result.
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Old 01-19-2018, 02:55   #3 (permalink)
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https://drive.google.com/open?id=1Lp...Leoco-6la2oJr7
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Old 01-19-2018, 07:59   #4 (permalink)
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Same here sr.. Zte A2017u
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Old 01-19-2018, 08:03   #5 (permalink)
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Hello.

Also please upload somewhere read dump and latest created "*.logx" files and post here links, we will research them and write You here the result.
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Old 01-19-2018, 08:07   #6 (permalink)
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https://mega.nz/#!yY9ARJ4T!vkNBIrvyo...J4Qtqe5smrDfss

here sr

TIA
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Old 01-19-2018, 09:57   #7 (permalink)
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@ kkkd22 and @ catac

We have prepared test Software version for You. Please try to perform "Reset FRP" operation using test Software and post here full Software log.
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