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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 11-27-2019, 09:36   #1 (permalink)
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CAM-L21 No Service and cross sign at signal bar help [Answered]


log:
Code:
Starting Connect
2019-11-26 06:49:58.829	Selected phone model: CAM-L21
2019-11-26 06:49:59.173	Can't get device model.
2019-11-26 06:49:59.336	Can't get IMEI/MAC info.
2019-11-26 06:50:01.452	Connecting to server...
2019-11-26 06:50:02.717	Check auth 0
2019-11-26 06:50:03.321	Authorization is successful
2019-11-26 06:50:03.324	Reading basic data...
2019-11-26 06:50:03.866	Reading secure data...
2019-11-26 06:50:04.029	Can't get phone MEID.
2019-11-26 06:50:11.533	Device Model: CAM-L21
2019-11-26 06:50:11.537	Firmware: CAM-L21C900B162
2019-11-26 06:50:11.541	Boot: DailyBuild_201807121304_BOOT
2019-11-26 06:50:11.545	Fastboot: DailyBuild_201807121304_FASTBOOT
2019-11-26 06:50:11.550	System: CAM-L21C900B162_SYSTEM
2019-11-26 06:50:11.554	Recovery: (unknow)
2019-11-26 06:50:11.556	IMEI A: 863*******86314
2019-11-26 06:50:11.559	IMEI B: 863*******11328
2019-11-26 06:50:11.562	Bluetooth MAC: 50:01:D9:F4:AF:AC
2019-11-26 06:50:11.565	WiFi MAC: 50:01:D9:F4:A5:E7
2019-11-26 06:50:11.568	S/N: LHTDU17119003119
2019-11-26 06:50:11.572	Board S/N: DU3SGD171J009692
2019-11-26 06:50:11.575	Vendor Code: hw
2019-11-26 06:50:11.578	Country Code: meafnaf
imei's are ok
basband ok
flashed ok

is it possible with software?
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Old 11-27-2019, 10:59   #2 (permalink)
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Hello.

What exactly You want to do?
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Old 11-27-2019, 15:41   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

What exactly You want to do?
problem is NO Service
i want to solve it.
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Old 11-28-2019, 09:37   #4 (permalink)
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Unfortunately,we don't have any special solution for devices with "No service" issue, try to use another SIM card, try to select network type manually! Are You sure that it's not HW issue?!
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