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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 06-22-2019, 19:52   #1 (permalink)
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dra-lx1 repair imei failed [Answered]


hi octopus team

i was wondering if u test repair imei solution for
dra-lx2
dra-lx5

it always give error

i tested many verions

i wish you can fix this issue in future

Last edited by sam_alshahba; 06-22-2019 at 19:58.
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Old 06-24-2019, 08:08   #2 (permalink)
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Hello

Please, send/ post here full Software logs, that we can check where can be the problem
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Old 06-24-2019, 08:30   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello

Please, send/ post here full Software logs, that we can check where can be the problem


????-??-?? ??:??:??.??? Loading application settings
????-??-?? ??:??:??.??? Refreshing serial ports list
????-??-?? ??:??:??.??? Found COM ports:
????-??-?? ??:??:??.??? 1: COM7 USB Serial Port
????-??-?? ??:??:??.??? Welcome to Octoplus Huawei Software v.1.1.0
????-??-?? ??:??:??.???
????-??-?? ??:??:??.??? To enable 'Manufacture' mode dial
????-??-?? ??:??:??.??? - for Qualcomm and Hisilicon based models: *#*#2846579#*#*
????-??-?? ??:??:??.??? ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
????-??-?? ??:??:??.??? - for MTK based models: *#*#14789632#*#*
????-??-?? ??:??:??.??? ProjectMenu > Background Settings > USB Port Settings > Debug Mode
????-??-?? ??:??:??.???
????-??-?? ??:??:??.??? To enable 'Fastboot' mode
????-??-?? ??:??:??.??? 1. Power off the phone. Remove SD and SIM cards
????-??-?? ??:??:??.??? 2. Press 'Vol-' and insert USB cable
????-??-?? ??:??:??.??? 3. Wait until phone enters 'Fastboot' mode
????-??-?? ??:??:??.???
????-??-?? ??:??:??.??? To enable 'Upgrade' mode
????-??-?? ??:??:??.??? 1. Power off the phone. Remove SD and SIM cards
????-??-?? ??:??:??.??? 2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
????-??-?? ??:??:??.??? 3. Wait until phone enters 'Upgrade mode'
????-??-?? ??:??:??.??? Init finished
????-??-?? ??:??:??.??? Refreshing serial ports list
????-??-?? ??:??:??.??? Found COM ports:
????-??-?? ??:??:??.??? 1: COM7 USB Serial Port
????-??-?? ??:??:??.??? ????-??-?? ??:??:?? GMT -------------------------------------------------
????-??-?? ??:??:??.??? Starting Connect
????-??-?? ??:??:??.??? Selected phone model: DRA-LX2
????-??-?? ??:??:??.??? Please Power off the phone, Press 'Vol-' and insert USB cable
????-??-?? ??:??:??.??? Detecting Chip Version...
????-??-?? ??:??:??.??? HW Chip : MT6739
????-??-?? ??:??:??.??? HW Version : 8A00.CB00.0002.0000
????-??-?? ??:??:??.??? Brom Version: 5
????-??-?? ??:??:??.??? Boot Loader Version: FE
????-??-?? ??:??:??.??? Sending Authentication Data
????-??-?? ??:??:??.??? Waiting after authentication data failed
????-??-?? ??:??:??.??? Sending Authentication Error
????-??-?? ??:??:??.??? Authentication Error
????-??-?? ??:??:??.???
????-??-?? ??:??:??.??? Connect failed.
????-??-?? ??:??:??.??? Performed by 1.1.0 Software version.
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Old 06-24-2019, 09:06   #4 (permalink)
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Did you downgrade phone's firmware version for this device, before?!
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Old 06-24-2019, 10:21   #5 (permalink)
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YES trys many times and diferent verions softawre
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Old 06-24-2019, 10:50   #6 (permalink)
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That's may cause the problem, please try to reflash your device with stock firmware, then repeat Repair IMEI operation.
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