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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 07-22-2019, 14:02   #1 (permalink)
kk3
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Smile Hello Octopus Team Plz Tell For Flash File [Solved]


Welcome to Octoplus Huawei Software v.‪1.1.0‬

To enable 'Manufacture' mode dial
- for Qualcomm and Hisilicon based models: *#*#2846579#*#*
ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
- for MTK based models: *#*#14789632#*#*
ProjectMenu > Background Settings > USB Port Settings > Debug Mode

To enable 'Fastboot' mode
1. Power off the phone. Remove SD and SIM cards
2. Press 'Vol-' and insert USB cable
3. Wait until phone enters 'Fastboot' mode

To enable 'Upgrade' mode
1. Power off the phone. Remove SD and SIM cards
2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
3. Wait until phone enters 'Upgrade mode'

Found COM ports:

1: COM3 USB Serial Port

2019-07-22 12:51:38 GMT -------------------------------------------------

Starting Connect
Selected phone model: ‪BLN-L21‬
Warning: Can't get device model.
Warning: Can't get IMEI/MAC info.
Connecting to server...
Authorization is successful
Reading basic data...
Reading secure data...

Device Model:
‪BLN-L21‬
Firmware: ‪NRD90M test-keys‬
Boot: ‪Dallas-Trunk_BOOT‬
Fastboot: ‪Chipset-dallas 5.0.0.1(07P5)_FASTBOOT‬
System: ‪System 5.0.0.57(0H8F)‬
Recovery: ‪(unknow)‬
MEID: ‪00000000000000‬
PESN: ‪00000000‬
IMEI A: ‪862
IMEI B: ‪862
Bluetooth MAC: ‪50:019:91:E6:6D‬
WiFi MAC: ‪50:019:91F:E6‬
S/N: ‪7BQDU17115001280‬
Board S/N: ‪DU4BGT171E073617‬
Vendor Code: ‪hw‬
Country Code: ‪meafnaf‬

Connect done.
Performed by ‪1.1.0‬ Software version.

I Check On Support There R Two Files BLN-L21C10B370 And BLN-L21C432B360.

My Mobile Build BLN-L21C185B361
Plz Tell Me Witch Ver I Use For Flash This Device?
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Old 07-22-2019, 14:50   #2 (permalink)
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Hello.

What is exact state of your phone? Why You have decided to re-flash it?
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Old 07-22-2019, 15:47   #3 (permalink)
kk3
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Mobile Working Perfect But After Some Time Hang And Restart Again
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Old 07-22-2019, 18:07   #4 (permalink)
kk3
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Sir Plz Tell I Am Waiting.
Wich File I Use For Flash?
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Old 07-23-2019, 08:07   #5 (permalink)
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You can try to refalsh your device with BLN-L21C10B370, because this version has hogher build then your device firmware
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Old 07-23-2019, 15:20   #6 (permalink)
kk3
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Error On Start While Flashing?

Quote:
Originally Posted by Octopus box View Post
You can try to refalsh your device with BLN-L21C10B370, because this version has hogher build then your device firmware
Sir As U Can Say I Download Ur Suggested File But In Earlier Stage Error On Flashing.
I Use Upgrade Mode Then Why This Error Come?
Plz Tell And Guide Where Is The Problume?

Welcome to Octoplus Huawei Software v.‪1.1.0‬

To enable 'Manufacture' mode dial
- for Qualcomm and Hisilicon based models: *#*#2846579#*#*
ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
- for MTK based models: *#*#14789632#*#*
ProjectMenu > Background Settings > USB Port Settings > Debug Mode

To enable 'Fastboot' mode
1. Power off the phone. Remove SD and SIM cards
2. Press 'Vol-' and insert USB cable
3. Wait until phone enters 'Fastboot' mode

To enable 'Upgrade' mode
1. Power off the phone. Remove SD and SIM cards
2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
3. Wait until phone enters 'Upgrade mode'

Found COM ports:

1: COM3 USB Serial Port

Sending an authorization request...

Analyzing Smart Card...
Authorized.

Selected file: C:/Users/Ali/Downloads/UPDATE_2.APP

2019-07-23 14:14:50 GMT -------------------------------------------------

Starting Write Firmware
Selected firmware: C:/Users/Ali/Downloads/UPDATE_2.APP
Extracting firmware partitions...
Partition has been extract successfully
Connecting to phone..
Phone connect successfully
Writing firmware..
Writing ‪SHA256RSA‬ partition..
‪SHA256RSA‬ partition has been written successfully
Writing ‪CRC‬ partition..
‪CRC‬ partition has been written successfully
Writing ‪CURVER‬ partition..
‪CURVER‬ partition has been written successfully
Writing ‪VERLIST‬ partition..
Error: Failed write ‪VERLIST‬ partition

Write Firmware failed.
Performed by ‪1.1.0‬ Software version.
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Old 07-23-2019, 15:27   #7 (permalink)
kk3
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Error On Flash Via Fastboot

2019-07-23 14:23:57 GMT -------------------------------------------------
Starting Write Firmware
Searching connected Fastboot devices...
Selected firmware: C:/Users/Ali/Downloads/UPDATE_2.APP
Extracting firmware partitions...
partition has been extracted successfully
Checking firmware compatibility
Warning: oem get-build-number failed
Firmware is compatible

Write Firmware done.
Performed by ‪1.1.0‬ Software version

Sir Help And Guide Me
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Old 07-23-2019, 15:57   #8 (permalink)
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Please, close the Software and send us latest *.log and *.logx files from "C:\Program Files (x86)\Octoplus\Octoplus_Huawei\LOG" folder.
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Old 07-23-2019, 15:57   #9 (permalink)
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Please, close the Software and send us latest *.log and *.logx files from "C:\Program Files (x86)\Octoplus\Octoplus_Huawei\LOG" folder.
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Old 07-23-2019, 17:15   #10 (permalink)
kk3
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Sir Plz Check

Quote:
Originally Posted by Octopus box View Post
Please, close the Software and send us latest *.log and *.logx files from "C:\Program Files (x86)\Octoplus\Octoplus_Huawei\LOG" folder.

Sir I Uplod Log File Plz Check

http://s000.tinyupload.com/index.php...50318363972113

http://s000.tinyupload.com/index.php...21146249278086

Last edited by kk3; 07-23-2019 at 17:24. Reason: New Link Added
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Old 07-24-2019, 07:56   #11 (permalink)
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We've prepared test Software version for You, please check your PM
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Old 07-24-2019, 12:28   #12 (permalink)
kk3
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Sir Plz Check Same Error On New Test Ver

Welcome to Octoplus Huawei Software v.‪1.1.0.8‬

To enable 'Manufacture' mode dial
- for Qualcomm and Hisilicon based models: *#*#2846579#*#*
ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
- for MTK based models: *#*#14789632#*#*
ProjectMenu > Background Settings > USB Port Settings > Debug Mode

To enable 'Fastboot' mode
1. Power off the phone. Remove SD and SIM cards
2. Press 'Vol-' and insert USB cable
3. Wait until phone enters 'Fastboot' mode

To enable 'Upgrade' mode
1. Power off the phone. Remove SD and SIM cards
2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
3. Wait until phone enters 'Upgrade mode'

Found COM ports:

1: COM3 USB Serial Port
Extracting firmware partitions...
Partition has been extracted successfully
Selected file: C:/Users/Ali/Downloads/UPDATE_2.APP

2019-07-24 11:22:58 GMT -------------------------------------------------

Starting Write Firmware
Extracting firmware partitions...
Partition has been extract successfully
Checking firmware compatibility
Firmware is not compatible
Selected firmware is not compatible with your device revision
Connecting to phone..
Phone connect successfully
Writing ‪SHA256RSA‬ partition..
‪SHA256RSA‬ partition has been written successfully
Writing ‪CRC‬ partition..
‪CRC‬ partition has been written successfully
Writing ‪CURVER‬ partition..
‪CURVER‬ partition has been written successfully
Writing ‪VERLIST‬ partition..
Error: Failed write ‪VERLIST‬ partition

Write Firmware failed.
Performed by ‪1.1.0.8‬ Software version.

Sir Plz Check.TinyUpload.com - best file hosting solution, with no limits, totaly free
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Old 07-24-2019, 12:52   #13 (permalink)
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Please, go to Support Area: "Huawei/Huawei Update firmwares (Offilne)/B-series/BLN-L21/ L21HNC185B140_Firmware_Android6.0_EMUI4.1.3_05014C MP.zip" and try to write this firmware version
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Old 07-24-2019, 15:57   #14 (permalink)
kk3
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Sir Plz Check why This Error Always

Quote:
Originally Posted by Octopus box View Post
Please, go to Support Area: "Huawei/Huawei Update firmwares (Offilne)/B-series/BLN-L21/ L21HNC185B140_Firmware_Android6.0_EMUI4.1.3_05014C MP.zip" and try to write this firmware version
Welcome to Octoplus Huawei Software v.‪1.1.0.8‬

To enable 'Manufacture' mode dial
- for Qualcomm and Hisilicon based models: *#*#2846579#*#*
ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
- for MTK based models: *#*#14789632#*#*
ProjectMenu > Background Settings > USB Port Settings > Debug Mode

To enable 'Fastboot' mode
1. Power off the phone. Remove SD and SIM cards
2. Press 'Vol-' and insert USB cable
3. Wait until phone enters 'Fastboot' mode

To enable 'Upgrade' mode
1. Power off the phone. Remove SD and SIM cards
2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
3. Wait until phone enters 'Upgrade mode'

Found COM ports:

1: COM3 USB Serial Port

Sending an authorization request...

Analyzing Smart Card...
Authorized.


Sending an authorization request...

Analyzing Smart Card...
Authorized.

Extracting firmware partitions...
Partition has been extracted successfully
Selected file: C:/Users/Ali/Downloads/Compressed/Berlin-L21HNC185B140_Firmware_Android6.0_EMUI4.1.3_05014C MP/Software/dload/SDupdate_Package/dload/UPDATE.APP

2019-07-24 14:46:26 GMT -------------------------------------------------

Starting Write Firmware
Extracting firmware partitions...
Partition has been extract successfully
Checking firmware compatibility
Warning: Can’t find PACKAGE_TYPE partition
Firmware is not compatible
Selected firmware is not compatible with your device revision
Connecting to phone..
Phone connect successfully
Writing ‪SHA256RSA‬ partition..
‪SHA256RSA‬ partition has been written successfully
Writing ‪CRC‬ partition..
‪CRC‬ partition has been written successfully
Writing ‪CURVER‬ partition..
‪CURVER‬ partition has been written successfully
Writing ‪VERLIST‬ partition..
Error: Failed write ‪VERLIST‬ partition

Write Firmware failed.
Performed by ‪1.1.0.8‬ Software version.

Sir I Use Ur Suggested File But No Luck.

TinyUpload.com - best file hosting solution, with no limits, totaly free
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Old 07-24-2019, 18:10   #15 (permalink)
kk3
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Sir Plz Solve My Problume Bcoz Customer Cant Wait

Sir I am trying to resolve this issue from two days but still the problem is not resolve yet. I have tried all the method you guide me but i am still standing on first step. And you know customer can't wait. So, Please give me proper solution neither than i will lose my customer.

Please help me on immediate basis.
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