help need octoplus team [Answered]

[unlockworld]

i have huawei nmo l31 i write update.app file ,
but after write kebord not working and ringtone not open,
how to solve this peoblem , and what is custmization file ,
can this file called custmaization > update_data_full_NMO-L31_hw_meafnaf
if this file cust file , how to write this file full , becuase when i extrected this file and write problem not solved....

write firmware log

2019-07-11 16:24:41.412 Selected firmware: C:/Users/aa/Downloads/UPDATE.APP
2019-07-11 16:24:41.814 Command not allowed
2019-07-11 16:24:41.816 Extracting firmware partitions...
2019-07-11 16:24:45.962 partition has been extracted successfully
2019-07-11 16:24:45.962 Checking firmware compatibility
2019-07-11 16:24:46.384 Firmware is not compatible
2019-07-11 16:24:53.087 Selected firmware is not compatible with your device revision. Writing of this firmware may lead to phone damage!
2019-07-11 16:24:53.509 Connecting to server...
2019-07-11 16:24:55.166 FRP unlock 0
2019-07-11 16:24:55.650 Writing erase FRP data
2019-07-11 16:25:01.916 Writing XLOADER partition..
2019-07-11 16:25:02.760 XLOADER partition has been written successfully
2019-07-11 16:25:02.760 Writing FW_LPM3 partition..
2019-07-11 16:25:03.588 FW_LPM3 partition has been written successfully
2019-07-11 16:25:03.588 Writing FASTBOOT partition..
2019-07-11 16:25:04.541 FASTBOOT partition has been written successfully
2019-07-11 16:25:04.541 Writing MODEMNVM_UPDATE partition..
2019-07-11 16:25:05.651 MODEMNVM_UPDATE partition has been written successfully
2019-07-11 16:25:05.651 Writing TEEOS partition..
2019-07-11 16:25:06.573 TEEOS partition has been written successfully
2019-07-11 16:25:06.573 Writing TRUSTFIRMWARE partition..
2019-07-11 16:25:07.401 TRUSTFIRMWARE partition has been written successfully
2019-07-11 16:25:07.401 Writing SENSORHUB partition..
2019-07-11 16:25:08.246 SENSORHUB partition has been written successfully
2019-07-11 16:25:08.246 Writing FW_HIFI partition..
2019-07-11 16:25:09.168 FW_HIFI partition has been written successfully
2019-07-11 16:25:09.168 Writing BOOT partition..
2019-07-11 16:25:10.699 BOOT partition has been written successfully
2019-07-11 16:25:10.699 Writing RECOVERY partition..
2019-07-11 16:25:13.371 RECOVERY partition has been written successfully
2019-07-11 16:25:13.371 Writing RECOVERY2 partition..
2019-07-11 16:25:16.059 RECOVERY2 partition has been written successfully
2019-07-11 16:25:16.059 Writing DTS partition..
2019-07-11 16:25:17.168 DTS partition has been written successfully
2019-07-11 16:25:17.168 Writing MODEM_FW partition..
2019-07-11 16:25:23.487 MODEM_FW partition has been written successfully
2019-07-11 16:25:23.491 Writing SYSTEM partition..
2019-07-11 16:27:57.577 SYSTEM partition has been written successfully
2019-07-11 16:27:57.582 Writing VENDOR partition..
2019-07-11 16:28:23.459 VENDOR partition has been written successfully
2019-07-11 16:28:34.516 Firmware writing successfully completed
2019-07-11 16:28:34.551
2019-07-11 16:28:34.555 Write Firmware done.


write cust file


2019-07-11 16:37:14.137 Selected firmware: C:/Users/aa/Downloads/update_data_full_NMO-L31_hw_meafnaf/UPDATE.APP
2019-07-11 16:37:14.504 Command not allowed
2019-07-11 16:37:14.514 Extracting firmware partitions...
2019-07-11 16:37:14.683 partition has been extracted successfully
2019-07-11 16:37:14.688 Checking firmware compatibility
2019-07-11 16:37:15.085 Firmware is not compatible
2019-07-11 16:37:16.788 Selected firmware is not compatible with your device revision. Writing of this firmware may lead to phone damage!
2019-07-11 16:37:17.176 Connecting to server...
2019-07-11 16:37:18.684 FRP unlock 0
2019-07-11 16:37:19.076 Writing erase FRP data
2019-07-11 16:37:25.324 Writing VERSION partition..
2019-07-11 16:37:26.989 VERSION partition has been written successfully
2019-07-11 16:37:38.035 Firmware writing successfully completed
2019-07-11 16:37:38.046
2019-07-11 16:37:38.056 Write Firmware done.
2019-07-11 16:37:38.067 Performed by 1.1.0.1 Software version.

[Octopus box]

Hello.

Most likely this firmware isn't suitable with your device, try to reflash your device with another firmware