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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 09-19-2019, 13:14   #16 (permalink)
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Please, contact with us via Skype, we will check remotely where can be the problem
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Old 09-19-2019, 16:25   #17 (permalink)
kk3
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Dear Octopus Team Plz Guide Me Attentively

Sir As U Say [Unfortunately, on your phone was write wrong firmware. Currently we trying to find DA for your phone.] but when i Recieve Another One CRO-U00 Da Error Come Pemanently This Mean DA Is Incorrect.
Plz Send Me Correct DA File For Cro-U00 Thnx.
Plz See These Pics

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Old 09-20-2019, 08:29   #18 (permalink)
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Quote:
Sir Software Istall Smoothly But When I Run Octopus Huawei Exe Software Says Unsupported Smart Card.
Please, run updater.exe and try to update card manually, if problem will still remaoin,contact with us in PM

Quote:
Sir As U Say [Unfortunately, on your phone was write wrong firmware. Currently we trying to find DA for your phone.] but when i Recieve Another One CRO-U00 Da Error Come Pemanently This Mean DA Is Incorrect.
Plz Send Me Correct DA File For Cro-U00 Thnx.
We are working on solution, unfortunately, we can't say how much time it will take, please be patient, if we'll have some news, reply to You
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Old 09-20-2019, 11:47   #19 (permalink)
kk3
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Smart Card Update Successful But Error Remains

Quote:
Originally Posted by Octopus box View Post
Please, run updater.exe and try to update card manually, if problem will still remaoin,contact with us in PM



We are working on solution, unfortunately, we can't say how much time it will take, please be patient, if we'll have some news, reply to You
Sir I Update Card Manually .
Card Update Successfully But Problume Remains Plz Check.
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Old 09-20-2019, 15:55   #20 (permalink)
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