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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 02-23-2022, 16:57   #1 (permalink)
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Huawei ID Remove chip is damaged [Answered]


Welcome to Octoplus Huawei Software v.‪1.2.8.1‬

To enable 'Manufacture' mode dial
- for Qualcomm and Hisilicon based models: *#*#2846579#*#*
ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
- for MTK based models: *#*#14789632#*#*
ProjectMenu > Background Settings > USB Port Settings > Debug Mode

To enable 'Fastboot' mode
1. Power off the phone. Remove SD and SIM cards
2. Press 'Vol-' and insert USB cable
3. Wait until phone enters 'Fastboot' mode

To enable 'Upgrade' mode
1. Power off the phone. Remove SD and SIM cards
2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
3. Wait until phone enters 'Upgrade mode'

Found COM ports:
1: COM1 Communications Port
2: COM108 USB Serial Port
3: COM160 RIM Virtual Serial Port v2
4: COM161 RIM Virtual Serial Port v2

Job ID: 000000000249924A
2022-02-23 15:20:35
Starting Reset Huawei ID
Selected phone model: ‪EML-AL00‬

Reset Huawei ID failed.
Performed by ‪1.2.8.1‬ Software version.

Job ID: 0000000002499592
2022-02-23 15:29:32
Starting Reset FRP
Selected phone model: ‪EML-AL00‬
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Writing bootloader KIRIN970_A8.1_V0...
Initializing remote service connection...
Writing ‪XLOADER‬ partition...
Writing ‪UCE‬ partition...
Writing ‪FASTBOOT‬ partition...
Bootloader Update successfully
Rebooting to fastboot mode...
Searching Fastboot devices...
Found android device: CLB7N18403031770
Detected ‪Android Sooner Single ADB Interface‬ port

Device Model: ‪EML-AL00‬
System: ‪EML-AL00 2.0.0.216(C00E205R1P5)‬
Android Version: ‪10‬
C_Version: ‪C00‬
D_Version: ‪D000‬
FB Lock State: ‪UNLOCKED‬
User Lock State: ‪LOCKED‬
Writing FRP partition..

Reset FRP done.
Performed by ‪1.2.8.1‬ Software version.
Error: Failed to handshake (1) the remote service
2022-02-23 15:33:43
Starting Reset Huawei ID
Selected phone model: ‪EML-AL00‬
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Writing bootloader KIRIN970_A8.1_V0...
Initializing remote service connection...
Writing ‪XLOADER‬ partition...
Writing ‪UCE‬ partition...
Writing ‪FASTBOOT‬ partition...
Bootloader Update successfully
Rebooting to fastboot mode...
Searching Fastboot devices...
Found android device: CLB7N18403031770
Detected ‪Android Sooner Single ADB Interface‬ port

Device Model: ‪EML-AL00‬
System: ‪EML-AL00 2.0.0.216(C00E205R1P5)‬
Android Version: ‪10‬
C_Version: ‪C00‬
D_Version: ‪D000‬
FB Lock State: ‪UNLOCKED‬
User Lock State: ‪LOCKED‬
Error: Please make sure your internet connection is stable and try to repeat the operation
Resetting Huawei ID...
Formatting secure data...
Rebooting device...

Reset Huawei ID done.
Performed by ‪1.2.8.1‬ Software version.

Job ID: 00000000024997DB
2022-02-23 15:35:58
Starting Reset Huawei ID
Selected phone model: ‪EML-AL00‬

Reset Huawei ID failed.
Performed by ‪1.2.8.1‬ Software version.
Error: Failed to handshake (1) the remote service
2022-02-23 15:37:45
Starting Reset Huawei ID
Selected phone model: ‪EML-AL00‬
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Writing bootloader KIRIN970_A8.1_V0...
Initializing remote service connection...
Writing ‪XLOADER‬ partition...
Writing ‪UCE‬ partition...
Writing ‪FASTBOOT‬ partition...
Bootloader Update successfully
Rebooting to fastboot mode...
Searching Fastboot devices...
Found android device: CLB7N18403031770
Detected ‪Android Sooner Single ADB Interface‬ port

Device Model: ‪EML-AL00‬
System: ‪EML-AL00 2.0.0.216(C00E205R1P5)‬
Android Version: ‪10‬
C_Version: ‪C00‬
D_Version: ‪D000‬
FB Lock State: ‪UNLOCKED‬
User Lock State: ‪LOCKED‬
Error: Please make sure your internet connection is stable and try to repeat the operation
Resetting Huawei ID...
Formatting secure data...
Rebooting device...

Reset Huawei ID done.
Performed by ‪1.2.8.1‬ Software version.
plz guide me how can we do it
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Old 02-24-2022, 10:46   #2 (permalink)
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Hello.

Have you performed any operations with this device before?
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Old 02-24-2022, 17:06   #3 (permalink)
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no i cant do
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Old 02-25-2022, 10:40   #4 (permalink)
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Location: USA, New York
Posts: 10,166
Member: 2891705
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Hello.

Unfotunately, Restore Chip damage operation is not supported for this phone.

We are working on solution, please stay tuned for future updates.
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