Huawei Mate 10 (RNE-L21) Recovery Stuck [Answered]

[hafiz4saqib]

I have Huawei Mate 10 (RNE-L21) device stuck on RECOVERY.



Read Info showing me that ‪RNE-L21 8.0.0.347(C185)

Welcome to Octoplus Huawei Software v.‪1.0.9‬

To enable 'Manufacture' mode dial
- for Qualcomm and Hisilicon based models: *#*#2846579#*#*
ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode

To enable 'Fastboot' mode
1. Power off the phone. Remove SD and SIM cards
2. Press 'Vol-' and insert USB cable
3. Wait until phone enters 'Fastboot' mode

To enable 'Upgrade' mode
1. Power off the phone. Remove SD and SIM cards
2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
3. Wait until phone enters 'Upgrade mode'

2019-06-24 14:32:13 GMT -------------------------------------------------
Starting Read Info (Fastboot Mode)
Searching connected Fastboot devices...
Device Model: ‪RNE-L21‬
IMEI A: ‪867xxxxxxxxxxxx
IMEI B: ‪867xxxxxxxxxxxx
MEID: ‪00000000000000‬
S/N: ‪FFY5T17B18003159‬
Build Number: ‪RNE-L21 8.0.0.347(C185)

But when I want to write same RNE-L21 8.0.0.347(C185) firmware, its ask me that this is not compatible version of this device.




But I already updated via SD Card from RNE-L21 8.0.0.339(C185) to RNE-L21 8.0.0.347(C185)

And after this point mobile will restart again and stuck on recovery.



In Upgrade Mode application stuck and suddenly close.

[Octopus box]

Please, download and install the latest Software version after repeat operation again

[hafiz4saqib]

Originally Posted by Octopus box

Please, download and install the latest Software version after repeat operation again

If I am not wrong this is the last version software.

[Octopus box]

Sorry, my bad, please download and install the latest test Software version from the Support Area and repeat operation again

[hafiz4saqib]

Originally Posted by Octopus box

Sorry, my bad, please download and install the latest test Software version from the Support Area and repeat operation again

From here customer took mobile from me and gone another shop.
But new update have good things .....

[hafiz4saqib]

Originally Posted by Octopus box

Sorry, my bad, please download and install the latest test Software version from the Support Area and repeat operation again

Only able to write firmware in "UPGRADE MODE"
But problem is there same like as before
Stuck on Recovery

Welcome to Octoplus Huawei Software v.‪1.1.0.1‬

To enable 'Manufacture' mode dial
- for Qualcomm and Hisilicon based models: *#*#2846579#*#*
ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
- for MTK based models: *#*#14789632#*#*
ProjectMenu > Background Settings > USB Port Settings > Debug Mode

To enable 'Fastboot' mode
1. Power off the phone. Remove SD and SIM cards
2. Press 'Vol-' and insert USB cable
3. Wait until phone enters 'Fastboot' mode

To enable 'Upgrade' mode
1. Power off the phone. Remove SD and SIM cards
2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
3. Wait until phone enters 'Upgrade mode'
Selected file: C:/Users/Abu Musa/Desktop/RNE-L21_8.0.0.347(C185CUSTC185D1)_Firmware_8.0.0_r1_EMUI8.0_05014TCK/dload/UPDATE.APP

2019-06-26 13:51:03 GMT -------------------------------------------------
Starting Write Firmware
Selected firmware: C:/Users/Abu Musa/Desktop/RNE-L21_8.0.0.347(C185CUSTC185D1)_Firmware_8.0.0_r1_EMUI8.0_05014TCK/dload/UPDATE.APP
Extracting firmware partitions...
Partition has been extract successfully
Connecting to phone..
Phone connect successfully
Writing firmware..
Writing ‪SHA256RSA‬ partition..
‪SHA256RSA‬ partition has been written successfully
Writing ‪CRC‬ partition..
‪CRC‬ partition has been written successfully
Writing ‪CURVER‬ partition..
‪CURVER‬ partition has been written successfully
Writing ‪VERLIST‬ partition..
‪VERLIST‬ partition has been written successfully
Writing ‪PACKAGE_TYPE‬ partition..
‪PACKAGE_TYPE‬ partition has been written successfully
Writing ‪EFI‬ partition..
‪EFI‬ partition has been written successfully
Writing ‪XLOADER‬ partition..
‪XLOADER‬ partition has been written successfully
Writing ‪FW_LPM3‬ partition..
‪FW_LPM3‬ partition has been written successfully
Writing ‪FASTBOOT‬ partition..
‪FASTBOOT‬ partition has been written successfully
Writing ‪VBMETA‬ partition..
‪VBMETA‬ partition has been written successfully
Writing ‪MODEMNVM_UPDATE‬ partition..
‪MODEMNVM_UPDATE‬ partition has been written successfully
Writing ‪TEEOS‬ partition..
‪TEEOS‬ partition has been written successfully
Writing ‪TRUSTFIRMWARE‬ partition..
‪TRUSTFIRMWARE‬ partition has been written successfully
Writing ‪SENSORHUB‬ partition..
‪SENSORHUB‬ partition has been written successfully
Writing ‪FW_HIFI‬ partition..
‪FW_HIFI‬ partition has been written successfully
Writing ‪DTS‬ partition..
‪DTS‬ partition has been written successfully
Writing ‪KERNEL‬ partition..
‪KERNEL‬ partition has been written successfully
Writing ‪RECOVERY_RAMDISK‬ partition..
‪RECOVERY_RAMDISK‬ partition has been written successfully
Writing ‪RECOVERY_VENDOR‬ partition..
‪RECOVERY_VENDOR‬ partition has been written successfully
Writing ‪RECOVERY_VBMETA‬ partition..
‪RECOVERY_VBMETA‬ partition has been written successfully
Writing ‪ERECOVERY_KERNEL‬ partition..
‪ERECOVERY_KERNEL‬ partition has been written successfully
Writing ‪ERECOVERY_RAMDISK‬ partition..
‪ERECOVERY_RAMDISK‬ partition has been written successfully
Writing ‪ERECOVERY_VENDOR‬ partition..
‪ERECOVERY_VENDOR‬ partition has been written successfully
Writing ‪ERECOVERY_VBMETA‬ partition..
‪ERECOVERY_VBMETA‬ partition has been written successfully
Writing ‪RAMDISK‬ partition..
‪RAMDISK‬ partition has been written successfully
Writing ‪CACHE‬ partition..
‪CACHE‬ partition has been written successfully
Writing ‪SYSTEM‬ partition..
‪SYSTEM‬ partition has been written successfully
Writing ‪CUST‬ partition..
‪CUST‬ partition has been written successfully
Writing ‪MODEM_FW‬ partition..
‪MODEM_FW‬ partition has been written successfully
Writing ‪VENDOR‬ partition..
‪VENDOR‬ partition has been written successfully
Writing ‪VERSION‬ partition..
‪VERSION‬ partition has been written successfully
Writing ‪ODM‬ partition..
‪ODM‬ partition has been written successfully
Writing ‪PRODUCT‬ partition..
‪PRODUCT‬ partition has been written successfully
Writing ‪USERDATA‬ partition..
‪USERDATA‬ partition has been written successfully
Firmware writing successfully completed

Write Firmware done.
Performed by ‪1.1.0.1‬ Software version.

Could I do write Board Firmware or no ?

[Octopus box]

Yes, You can try to write board firmware, unfortunately, we don't have any other solutions for right now

[hafiz4saqib]

Originally Posted by Octopus box

Yes, You can try to write board firmware, unfortunately, we don't have any other solutions for right now

I am trying but filed with the error of "XLOADER"
By the way what is the meaning of "XLOADER PARTITION" ?

[hafiz4saqib]

Originally Posted by Octopus box

Yes, You can try to write board firmware, unfortunately, we don't have any other solutions for right now

By the way when will be highlighted "Update OEMINFO" tab ?

[Octopus box]

First You need to establish the connection in order to get that option active, besides, make sure that this options is supported for your device Octoplus Huawei 1.0.8

[hafiz4saqib]

Originally Posted by Octopus box

First You need to establish the connection in order to get that option active

Which mode will be activated these option ?
Test Point Mode ?
Fastboot ?
Upgrade Mode ?
Normal Working phone ?

[Octopus box]

Please, make sure that this options is supported for your device Octoplus Huawei 1.0.8

[hafiz4saqib]

Originally Posted by Octopus box

Yes, You can try to write board firmware, unfortunately, we don't have any other solutions for right now

Its failed to write "Board Firmware"
Is there other Board Firmware instead of "RHONES001039_Board Software_general_Android 7.0_EMUI5.1_05022FPB"

[hafiz4saqib]

Originally Posted by Octopus box

Yes, You can try to write board firmware, unfortunately, we don't have any other solutions for right now

After successfully write board firmware now there is another error.
What is the meaning of "Writing TEEOS partition failed ?"