Mate 10 lite rne-l03 cant repair imei [Answered]

[gordo_22]

His support, this is my second post, because i cant do repair imei, here is the log, and this is the ten huawei i cant do with this tool


2019-08-01 18:18:13.675 2019-08-01 18:18:13 GMT -------------------------------------------------
2019-08-01 18:18:13.680 Starting Auto detect
2019-08-01 18:18:13.747 Running detect for HiSilicon Android Device
2019-08-01 18:18:13.844 Detect success for HiSilicon Android Device
2019-08-01 18:18:13.844 Detected HiSilicon Android Device at COM367
2019-08-01 18:18:13.921 Reading pre auth info
2019-08-01 18:18:13.978 Can't get serial number.
2019-08-01 18:18:14.064 Can't get device model.
2019-08-01 18:18:14.270 Can't get IMEI/MAC info.
2019-08-01 18:18:14.279 Removing security protection...
2019-08-01 18:18:16.497 Connecting to server...
2019-08-01 18:18:17.889 Check auth 3
2019-08-01 18:18:18.571 Fail check auth 3: Wrong packet received
2019-08-01 18:18:18.685 Check auth 1
2019-08-01 18:18:20.677 Fail check auth 1: Wrong packet received
2019-08-01 18:18:20.677 Authorize HiSilicon Android Device
2019-08-01 18:18:20.677 Device firmware is currently not supported
2019-08-01 18:18:20.684
2019-08-01 18:18:20.691 Auto detect failed.
2019-08-01 18:18:20.700 Performed by 1.1.0.1 Software version.
2019-08-01 19:23:19.883 2019-08-01 19:23:19 GMT -------------------------------------------------
2019-08-01 19:23:19.893 Starting Auto detect
2019-08-01 19:23:19.928 Running detect for HiSilicon Android Device
2019-08-01 19:23:20.043 Detect success for HiSilicon Android Device
2019-08-01 19:23:20.043 Detected HiSilicon Android Device at COM367
2019-08-01 19:23:20.101 Reading pre auth info
2019-08-01 19:23:20.155 Can't get serial number.
2019-08-01 19:23:20.210 Can't get device model.
2019-08-01 19:23:20.375 Can't get IMEI/MAC info.
2019-08-01 19:23:20.383 Removing security protection...
2019-08-01 19:23:22.599 Connecting to server...
2019-08-01 19:23:24.000 Check auth 3
2019-08-01 19:23:25.161 Fail check auth 3: Wrong packet received
2019-08-01 19:23:25.270 Check auth 1
2019-08-01 19:23:26.349 Fail check auth 1: Wrong packet received
2019-08-01 19:23:26.350 Authorize HiSilicon Android Device
2019-08-01 19:23:26.350 Device firmware is currently not supported
2019-08-01 19:23:26.369
2019-08-01 19:23:26.382 Auto detect failed.
2019-08-01 19:23:26.401 Performed by 1.1.0.1 Software version.
2019-08-01 22:49:43.541 2019-08-01 22:49:43 GMT -------------------------------------------------
2019-08-01 22:49:43.626 Starting Auto detect
2019-08-01 22:49:43.684 Running detect for HiSilicon Android Device
2019-08-01 22:49:43.993 Detect success for HiSilicon Android Device
2019-08-01 22:49:43.993 Detected HiSilicon Android Device at COM367
2019-08-01 22:49:44.076 Reading pre auth info
2019-08-01 22:49:44.130 Can't get serial number.
2019-08-01 22:49:44.191 Can't get device model.
2019-08-01 22:49:44.393 Can't get IMEI/MAC info.
2019-08-01 22:49:44.405 Removing security protection...
2019-08-01 22:49:46.638 Connecting to server...
2019-08-01 22:49:48.087 Check auth 3
2019-08-01 22:49:48.788 Fail check auth 3: Wrong packet received
2019-08-01 22:49:48.901 Check auth 1
2019-08-01 22:49:49.591 Fail check auth 1: Wrong packet received
2019-08-01 22:49:49.594 Authorize HiSilicon Android Device
2019-08-01 22:49:49.594 Device firmware is currently not supported
2019-08-01 22:49:49.606
2019-08-01 22:49:49.617 Auto detect failed.
2019-08-01 22:49:49.629 Performed by 1.1.0.1 Software version.
2019-08-01 22:49:53.699 2019-08-01 22:49:53 GMT -------------------------------------------------
2019-08-01 22:49:53.713 Starting Auto detect
2019-08-01 22:49:53.774 Running detect for HiSilicon Android Device
2019-08-01 22:49:53.975 Detect success for HiSilicon Android Device
2019-08-01 22:49:53.975 Detected HiSilicon Android Device at COM367
2019-08-01 22:49:54.109 Reading pre auth info
2019-08-01 22:49:54.170 Can't get serial number.
2019-08-01 22:49:54.226 Can't get device model.
2019-08-01 22:49:54.392 Can't get IMEI/MAC info.
2019-08-01 22:49:54.421 Removing security protection...
2019-08-01 22:49:56.666 Connecting to server...
2019-08-01 22:49:58.165 Check auth 3
2019-08-01 22:49:58.856 Fail check auth 3: Wrong packet received
2019-08-01 22:49:58.966 Check auth 1
2019-08-01 22:49:59.659 Fail check auth 1: Wrong packet received
2019-08-01 22:49:59.659 Authorize HiSilicon Android Device
2019-08-01 22:49:59.659 Device firmware is currently not supported
2019-08-01 22:49:59.674
2019-08-01 22:49:59.688 Auto detect failed.
2019-08-01 22:49:59.702 Performed by 1.1.0.1 Software version.
2019-08-01 22:50:07.116 Refreshing serial ports list
2019-08-01 22:50:07.294 Found COM ports:
2019-08-01 22:50:07.334 1: COM4 USB Serial Port
2019-08-01 22:50:07.351 2: COM366 HUAWEI Mobile Connect - Fake Acm Interface
2019-08-01 22:50:07.365 3: COM367 Android Adapter PCUI
2019-08-01 22:50:07.379 4: COM368 DBAdapter Reserved Interface
2019-08-01 22:50:18.019 2019-08-01 22:50:18 GMT -------------------------------------------------
2019-08-01 22:50:18.037 Starting Connect
2019-08-01 22:50:18.052 Selected phone model: RNE-L03
2019-08-01 22:50:18.338 Can't get serial number.
2019-08-01 22:50:18.395 Can't get device model.
2019-08-01 22:50:18.577 Can't get IMEI/MAC info.
2019-08-01 22:50:20.819 Connecting to server...
2019-08-01 22:50:22.495 Check auth 3
2019-08-01 22:50:23.186 Fail check auth 3: Wrong packet received
2019-08-01 22:50:23.317 Check auth 1
2019-08-01 22:50:24.095 Fail check auth 1: Wrong packet received
2019-08-01 22:50:24.095 Device firmware is currently not supported
2019-08-01 22:50:24.115
2019-08-01 22:50:24.133 Connect failed.
2019-08-01 22:50:24.151 Performed by 1.1.0.1 Software version.
2019-08-01 22:53:40.900 2019-08-01 22:53:40 GMT -------------------------------------------------
2019-08-01 22:53:40.924 Starting Auto detect
2019-08-01 22:53:40.964 Running detect for HiSilicon Android Device
2019-08-01 22:53:41.079 Detect success for HiSilicon Android Device
2019-08-01 22:53:41.079 Detected HiSilicon Android Device at COM367
2019-08-01 22:53:41.209 Reading pre auth info
2019-08-01 22:53:41.292 Can't get serial number.
2019-08-01 22:53:41.374 Can't get device model.
2019-08-01 22:53:41.563 Can't get IMEI/MAC info.
2019-08-01 22:53:41.591 Removing security protection...
2019-08-01 22:53:43.946 Connecting to server...
2019-08-01 22:53:46.988 Check auth 3
2019-08-01 22:53:47.676 Fail check auth 3: Wrong packet received
2019-08-01 22:53:47.848 Check auth 1
2019-08-01 22:53:48.535 Fail check auth 1: Wrong packet received
2019-08-01 22:53:48.536 Authorize HiSilicon Android Device
2019-08-01 22:53:48.536 Device firmware is currently not supported
2019-08-01 22:53:48.557
2019-08-01 22:53:48.577 Auto detect failed.
2019-08-01 22:53:48.595 Performed by 1.1.0.1 Software version.

[Octopus support]

Hello.

As You can see from the Software log:

Device firmware is currently not supported