OctoHuawei crashing [Solved] - GSM-Forum

gsm9l · 07-19-2018, 11:19

Hi, I got Huawei software crashing all the time, but all other softwares are working ok. Any tips? Win7 32bit version computer.

Quote:

Problem signature:
Problem Event Name: APPCRASH
Application Name: OctoplusHuawei.exe
Application Version: 0.0.0.0
Application Timestamp: 5b4c9e01
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.18939
Fault Module Timestamp: 55afd7a8
Exception Code: c0000005
Exception Offset: 000340ed
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

WBR,
gsm9l

Octopus box · 07-19-2018, 11:58

Hello.

Please install all important Windows updates, reboot PC and run Software again. Write here the result.

gsm9l · 07-23-2018, 12:09

Still nothing changed. I will wait for next version or maybe I find 1.0.1 to test if it's working on thin comp.

WBR,
gsm9l

profkefah · 07-23-2018, 14:08

if sw crash then its either windows issue (most likly)

so first thing to try is testing it on another pc

svetoslakis · 08-02-2018, 02:05

PLEASE CHECK
Octoplus Huawei crashing NOT OPEN
Win7 32bit

Octoplus Samsung Tool:OK
Octoplus FRP Tool:OK
Octoplus LG Tool:OK

Octopus box · 08-02-2018, 04:38

Hi.

The problem will be fixed in next Software update. We have prepared and send You test Software version for PM. Please install this test Software version and write here the result.

svetoslakis · 08-02-2018, 23:27

install_octoplus_huawei_1.0.2.11
install_octoplus_huawei_1.0.3
�� Fixed the problem of Software crash on startup.

works well
tested 2 comp Win7 32bit end 1 Win10 64bit

Octopus box · 08-03-2018, 04:42

OK, thanks for your reports and testing.

07-19-2018, 11:58	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Hello. Please install all important Windows updates, reboot PC and run Software again. Write here the result.

07-23-2018, 12:09	#3 (permalink)
gsm9l No Life Poster Join Date: Sep 2006 Location: RO, Nasaud Posts: 5,962 Member: 343657 Status: Offline Sonork: 100.1575777 Thanks Meter: 7,102	Still nothing changed. I will wait for next version or maybe I find 1.0.1 to test if it's working on thin comp. WBR, gsm9l

07-23-2018, 14:08	#4 (permalink)
profkefah No Life Poster Join Date: Mar 2015 Location: Islam Age: 35 Posts: 7,401 Member: 2371500 Status: Offline Thanks Meter: 5,806	if sw crash then its either windows issue (most likly) so first thing to try is testing it on another pc

08-02-2018, 02:05	#5 (permalink)
svetoslakis No Life Poster Join Date: Apr 2011 Location: Bulgaria Age: 53 Posts: 667 Member: 1559599 Status: Offline Thanks Meter: 222	PLEASE CHECK Octoplus Huawei crashing NOT OPEN Win7 32bit Octoplus Samsung Tool:OK Octoplus FRP Tool:OK Octoplus LG Tool:OK

08-02-2018, 04:38	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Hi. The problem will be fixed in next Software update. We have prepared and send You test Software version for PM. Please install this test Software version and write here the result.

08-02-2018, 23:27	#7 (permalink)
svetoslakis No Life Poster Join Date: Apr 2011 Location: Bulgaria Age: 53 Posts: 667 Member: 1559599 Status: Offline Thanks Meter: 222	install_octoplus_huawei_1.0.2.11 install_octoplus_huawei_1.0.3 �� Fixed the problem of Software crash on startup. works well tested 2 comp Win7 32bit end 1 Win10 64bit

08-03-2018, 04:42	#8 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	OK, thanks for your reports and testing.