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07-23-2018, 13:37 | #1 (permalink) |
Junior Member Join Date: Jun 2017
Posts: 22
Member: 2728480 Status: Offline Thanks Meter: 5 | Please answer the question [Answered] Plz help me. Thank you... Last edited by Octopus box; 07-23-2018 at 13:57. |
07-23-2018, 13:56 | #3 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,695
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,388 | Hello. Before to perform the operation, to make button enabled, You need to connect (authorize) the device via "Connect" button. Also note, Mr. hoangtrongfb is right, that if your device is updated to the latest Android 8.x firmware, most likely, "Reset Huawei ID" operation will not work for this device. In latest firmwares (Android 8.x) for P20, P20 Lite and some other devices uses new security encryption algorithm and it is not supported at the moment. |
The Following User Says Thank You to Octopus box For This Useful Post: |
07-23-2018, 14:51 | #5 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,695
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,388 | Buttons are not available (no possible to perform the operation), if you have not connected the device. If connection will be success, buttons will be enabled. |
The Following User Says Thank You to Octopus box For This Useful Post: |
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