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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool

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Old 03-15-2019, 17:39   #1 (permalink)
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Problem to unlock g620s [Answered]


Its incredible, three days after i cant repair imei an a huawei p8 lite ale-l23, i have to give back to the client without result. Now iam trying only to unlock a huawei g620s and stuck in "grabando datos de sim lock" and close the huawei shell. I unistall, install, update card, etc, etc, flash stock rom g620s, and plug box in another pc, the same sh*&%t. Do i have to sell mi octopus and buy another box?? Why you dont have an spanish forum???

Here is a photo of the shell stuck in the step
https://ibb.co/85Lmdym
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Old 03-15-2019, 17:39   #2 (permalink)
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https://ibb.co/85Lmdym
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Old 03-16-2019, 16:33   #3 (permalink)
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Can you help me to solve this problem, anyone who has the same problem??
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Old 03-18-2019, 08:52   #4 (permalink)
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Hello.

Fist of all, please post here full Software log of performed operations. You can find latest Software log at C:\Program Files (x86)\Octoplus\Octoplus_Huawei\logs.

Beside, please download and install the latest Software version which is 1.0.8 then repeat your operation again and post here full Software log, not screenmshot or photo.
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