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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 07-20-2019, 17:03   #1 (permalink)
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Rne-l21 imei repair? [Answered]


Welcome to Octoplus Huawei Software v.‪1.1.0‬

To enable 'Manufacture' mode dial
- for Qualcomm and Hisilicon based models: *#*#2846579#*#*
ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
- for MTK based models: *#*#14789632#*#*
ProjectMenu > Background Settings > USB Port Settings > Debug Mode

To enable 'Fastboot' mode
1. Power off the phone. Remove SD and SIM cards
2. Press 'Vol-' and insert USB cable
3. Wait until phone enters 'Fastboot' mode

To enable 'Upgrade' mode
1. Power off the phone. Remove SD and SIM cards
2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
3. Wait until phone enters 'Upgrade mode'

Found COM ports:
1: COM1 Communications Port
2: COM5 USB Serial Port
3: COM3 Intel(R) Active Management Technology - SOL

2019-07-20 16:01:13 GMT -------------------------------------------------
Starting Connect
Selected phone model: ‪RNE-L21‬
No devices in manufacture mode found

Connect failed.
Performed by ‪1.1.0‬ Software version.

2019-07-20 16:01:32 GMT -------------------------------------------------
Starting Connect
Selected phone model: ‪RNE-L21‬
Warning: Can't get serial number.
Warning: Can't get device model.
Warning: Can't get IMEI/MAC info.
Connecting to server...
Device firmware is currently not supported

Connect failed.
Performed by ‪1.1.0‬ Software version.
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Old 07-20-2019, 17:31   #2 (permalink)
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Post here you Fastboot info.
Quote:
Device firmware is currently not supported
You firmware of now is NEW security so show what version have inside and we see if can be Downgrated.

WARNING: Any Downgrade do at you only risk and can damage you device!!!
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