unable to open support [Answered] - GSM-Forum

choksi · 08-09-2019, 08:20

unable to open support, when i click on " go to support" no respond, please help me solve this.

Octopus support · 08-09-2019, 14:16

Hello.

Please disable firewall, antivirus or try to use another ISP.

choksi · 08-10-2019, 08:03

Quote:

Originally Posted by octopus support

hello.

Please disable firewall, antivirus or try to use another isp.

i did try all that steps, but still same

Octopus box · 08-11-2019, 18:32

Please try to use any VPN service, then post here results.

Octopus support · 08-15-2019, 11:13

Please contact to us Skype or forum PM, we will check where can be the problem remotely.

08-09-2019, 08:20	#1 (permalink)
choksi Freak Poster Join Date: Nov 2017 Location: midrand Posts: 237 Member: 2783412 Status: Offline Sonork: 1680285 Thanks Meter: 226	unable to open support [Answered] unable to open support, when i click on " go to support" no respond, please help me solve this.

08-09-2019, 14:16	#2 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,153 Member: 2891705 Status: Offline Thanks Meter: 2,138	Hello. Please disable firewall, antivirus or try to use another ISP.

08-11-2019, 18:32	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Please try to use any VPN service, then post here results.

08-15-2019, 11:13	#5 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,153 Member: 2891705 Status: Offline Thanks Meter: 2,138	Please contact to us Skype or forum PM, we will check where can be the problem remotely.