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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 05-23-2018, 16:17   #1 (permalink)
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Thumbs up VNS-L21 Reset FRP problem [Solved]


Log below:
Starting Reset FRP

Put the phone in 'Fastboot' mode
1. Power off the phone. Remove SD and SIM cards
2. Press 'Vol-' and insert USB cable
3. Wait until phone enters 'Fastboot' mode
Selected device VNS-L21
Total interfaces: 1

Device Model: VNS-L21
IMEI A: xxxxxx
SN: xxxxxxxxxxx
Initializing Reset FRP process
Connecting to server
Error: Server Connect fail. Cannot connect to server:

Reset FRP failed.
Performed by 1.0.0 Software version.

Last edited by Octopus box; 05-23-2018 at 17:21.
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Old 05-23-2018, 16:28   #2 (permalink)
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Hi.

Please install v1.0.0.1 Software version for the Support Area (https://octoplusbox.com/en/download/software/) and repeat the operation. Post here the result.
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Old 05-23-2018, 17:01   #3 (permalink)
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Done.


Starting Reset FRP

Put the phone in 'Fastboot' mode
1. Power off the phone. Remove SD and SIM cards
2. Press 'Vol-' and insert USB cable
3. Wait until phone enters 'Fastboot' mode
Total interfaces: 1

Device Model: VNS-L21

Reset FRP done.
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