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Old 02-05-2024, 11:10   #1 (permalink)
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ART-L28 Huawei ID Problem


Code:
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
                    Huawei Service Tool
              Factory Reset Protection/Account
                      Remove Huawei ID
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 

Searching Device By Fastboot
Device Found...

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
                  Reading Device Information...               
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
hotainfo...... 
  #hotainfo_len       : 0x0000005E
  #C_version          : C636
  #D_version          : D000
  #PLMN               : 51502
  #BoardID            : 7535
  #DeviceName         : ARTH-L28
Build number          : ARTH-L28 10.1.0.263(C636E2R2P1)
Product Model         : ART-L28
hwnff_ver             : Ver3.0
key_version           : huawei_key_v1
product               : FAILED (remote: 'Command not allowed')
system_update_state   : FAILED (remote: 'cannot system get update state in oeminfo')
vendorcountry         : : hw/spcseas
soc_id                : FAILED (remote: 'Command not allowed')
ro_build_fingerprint  : FAILED (remote: 'Command not allowed')
ro_build_version_full : FAILED (remote: 'Command not allowed')
ro_build_version_qcom : FAILED (remote: 'Command not allowed')
psid.........
  #SN                 : 
  #IMEI1              : 
  #IMEI2              : 

Security Info....
 #Dongle_info         : : RSA-2048,0x9001,0x7000,0x6000,0x5100,0x5000
 #FB Lock State       : LOCKED
 #USER Lock State     : LOCKED

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Bootloader is NOT Unlocked

Action Result :  Failed

Elapsed Time : 00:00:05
How to fix this issue?


Br,
xerraco
  Reply With Quote
Old 02-05-2024, 12:32   #2 (permalink)
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Join Date: May 2012
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Kirin 710 Not Supported yet for huawei ID
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The Following User Says Thank You to IMRAN_ANSARI For This Useful Post:
Old 02-05-2024, 17:45   #3 (permalink)
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supported . you need to temp unlock bootloader then do operation.
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The Following User Says Thank You to apologized For This Useful Post:
Old 02-06-2024, 11:40   #4 (permalink)
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Tried Fastboot & TP, end up error, so not supported.

Code:
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
                    Huawei Service Tool
                         Bootloader
                   Bootloader TempUnlock
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 

Searching Device By Fastboot
Device Found...

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
                  Reading Device Information...               
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
hotainfo...... 
  #hotainfo_len       : 0x0000005E
  #C_version          : C636
  #D_version          : D000
  #PLMN               : 51502
  #BoardID            : 7535
  #DeviceName         : ARTH-L28
Build number          : ARTH-L28 10.1.0.263(C636E2R2P1)
Product Model         : ART-L28
hwnff_ver             : Ver3.0
key_version           : huawei_key_v1
product               : FAILED (remote: 'Command not allowed')
system_update_state   : FAILED (remote: 'cannot system get update state in oeminfo')
vendorcountry         : : hw/spcseas
soc_id                : FAILED (remote: 'Command not allowed')
ro_build_fingerprint  : FAILED (remote: 'Command not allowed')
ro_build_version_full : FAILED (remote: 'Command not allowed')
ro_build_version_qcom : FAILED (remote: 'Command not allowed')
psid.........
  #SN                 : 
  #IMEI1              : 
  #IMEI2              : 

Security Info....
 #Dongle_info         : : RSA-2048,0x9001,0x7000,0x6000,0x5100,0x5000
 #FB Lock State       : LOCKED
 #USER Lock State     : LOCKED

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Rebooting phone...

Action Result :  Failed

Elapsed Time : 00:00:05






- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
                    Huawei Service Tool
                         Bootloader
                      Temporary Unlock
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 


Searching for Hisilicon USB1 Port...Found
  FriendlyName    : HUAWEI USB COM 1.0 (COM11)
  Device          : /6&2ec0df44&0&2
  SymbolicName    : \\?\usb#vid_12d1&pid_3609#6&2ec0df44&0&2#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
  Driver Ver      : 11/28/2016,2.0.6.725
  Service         : HWHandSet

Openning Port [COM11] Ok
================================
   USB1 To Fastboot....
================================
Sending Fastboot Loader...
 > Loader 1 ...Ok
 > Loader 2 ...Ok
 > Loader 3 ...Ok
 > Loader 4 ...Ok
 > Loader 5 ...Ok

Wait few seconds.. phone will reboot in Fastboot Mode

Action Result :  Ok

Elapsed Time : 00:01:53
  Reply With Quote
Old 02-08-2024, 10:57   #5 (permalink)
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Join Date: Jun 2013
Location: Philippines
Posts: 314
Member: 1951934
Status: Offline
Thanks Meter: 90
Quote:
Originally Posted by xerraco View Post
Tried Fastboot & TP, end up error, so not supported.

Code:
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
                    Huawei Service Tool
                         Bootloader
                   Bootloader TempUnlock
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 

Searching Device By Fastboot
Device Found...

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
                  Reading Device Information...               
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
hotainfo...... 
  #hotainfo_len       : 0x0000005E
  #C_version          : C636
  #D_version          : D000
  #PLMN               : 51502
  #BoardID            : 7535
  #DeviceName         : ARTH-L28
Build number          : ARTH-L28 10.1.0.263(C636E2R2P1)
Product Model         : ART-L28
hwnff_ver             : Ver3.0
key_version           : huawei_key_v1
product               : FAILED (remote: 'Command not allowed')
system_update_state   : FAILED (remote: 'cannot system get update state in oeminfo')
vendorcountry         : : hw/spcseas
soc_id                : FAILED (remote: 'Command not allowed')
ro_build_fingerprint  : FAILED (remote: 'Command not allowed')
ro_build_version_full : FAILED (remote: 'Command not allowed')
ro_build_version_qcom : FAILED (remote: 'Command not allowed')
psid.........
  #SN                 : 
  #IMEI1              : 
  #IMEI2              : 

Security Info....
 #Dongle_info         : : RSA-2048,0x9001,0x7000,0x6000,0x5100,0x5000
 #FB Lock State       : LOCKED
 #USER Lock State     : LOCKED

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Rebooting phone...

Action Result :  Failed

Elapsed Time : 00:00:05






- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
                    Huawei Service Tool
                         Bootloader
                      Temporary Unlock
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 


Searching for Hisilicon USB1 Port...Found
  FriendlyName    : HUAWEI USB COM 1.0 (COM11)
  Device          : /6&2ec0df44&0&2
  SymbolicName    : \\?\usb#vid_12d1&pid_3609#6&2ec0df44&0&2#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
  Driver Ver      : 11/28/2016,2.0.6.725
  Service         : HWHandSet

Openning Port [COM11] Ok
================================
   USB1 To Fastboot....
================================
Sending Fastboot Loader...
 > Loader 1 ...Ok
 > Loader 2 ...Ok
 > Loader 3 ...Ok
 > Loader 4 ...Ok
 > Loader 5 ...Ok

Wait few seconds.. phone will reboot in Fastboot Mode

Action Result :  Ok

Elapsed Time : 00:01:53
Put the battery after testpoint to appear fastboot mode
  Reply With Quote
Old 02-09-2024, 06:12   #6 (permalink)
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Join Date: Jan 2015
Location: Space
Posts: 1,388
Member: 2331209
Status: Offline
Thanks Meter: 2,728
Quote:
Originally Posted by xerraco View Post
Tried Fastboot & TP, end up error, so not supported.

Code:
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
                    Huawei Service Tool
                         Bootloader
                   Bootloader TempUnlock
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 

Searching Device By Fastboot
Device Found...

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
                  Reading Device Information...               
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
hotainfo...... 
  #hotainfo_len       : 0x0000005E
  #C_version          : C636
  #D_version          : D000
  #PLMN               : 51502
  #BoardID            : 7535
  #DeviceName         : ARTH-L28
Build number          : ARTH-L28 10.1.0.263(C636E2R2P1)
Product Model         : ART-L28
hwnff_ver             : Ver3.0
key_version           : huawei_key_v1
product               : FAILED (remote: 'Command not allowed')
system_update_state   : FAILED (remote: 'cannot system get update state in oeminfo')
vendorcountry         : : hw/spcseas
soc_id                : FAILED (remote: 'Command not allowed')
ro_build_fingerprint  : FAILED (remote: 'Command not allowed')
ro_build_version_full : FAILED (remote: 'Command not allowed')
ro_build_version_qcom : FAILED (remote: 'Command not allowed')
psid.........
  #SN                 : 
  #IMEI1              : 
  #IMEI2              : 

Security Info....
 #Dongle_info         : : RSA-2048,0x9001,0x7000,0x6000,0x5100,0x5000
 #FB Lock State       : LOCKED
 #USER Lock State     : LOCKED

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Rebooting phone...

Action Result :  Failed

Elapsed Time : 00:00:05






- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
                    Huawei Service Tool
                         Bootloader
                      Temporary Unlock
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 


Searching for Hisilicon USB1 Port...Found
  FriendlyName    : HUAWEI USB COM 1.0 (COM11)
  Device          : /6&2ec0df44&0&2
  SymbolicName    : \\?\usb#vid_12d1&pid_3609#6&2ec0df44&0&2#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
  Driver Ver      : 11/28/2016,2.0.6.725
  Service         : HWHandSet

Openning Port [COM11] Ok
================================
   USB1 To Fastboot....
================================
Sending Fastboot Loader...
 > Loader 1 ...Ok
 > Loader 2 ...Ok
 > Loader 3 ...Ok
 > Loader 4 ...Ok
 > Loader 5 ...Ok

Wait few seconds.. phone will reboot in Fastboot Mode

Action Result :  Ok

Elapsed Time : 00:01:53


hello after load factory fastboor device should reboot to fastboot auto then only it will work. and also make sure you are on lower emui version
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