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Old 10-21-2019, 20:18   #1 (permalink)
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Hey product supporters, i have just acquired gsm SHIELD dongle and i am getting this error on windows 10. I haven't tried other os yet.
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Old 10-21-2019, 20:20   #2 (permalink)
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When i check device manager the devise id well installed
 
Old 10-21-2019, 20:34   #3 (permalink)
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Error comes bcoz dongle not connected to pc..connect it properly and try on another port also,chk driver.
 
Old 10-21-2019, 20:47   #4 (permalink)
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The drivers look installed coz when i check device manager the device is installed, the smart card and i have tried two different pcs
 
Old 10-21-2019, 21:22   #5 (permalink)
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Quote:
Originally Posted by Titan_GSM View Post
Error comes bcoz dongle not connected to pc..connect it properly and try on another port also,chk driver.
you are correct its the drivers but now where can i get correct drivers there is nothing like drivers on the website
 
Old 10-21-2019, 21:31   #6 (permalink)
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ok finally fixed it. it was a packaging error. the smart card was not properly inserted in the sim tray.
 
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