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Old 02-27-2013, 12:10   #1 (permalink)
Freak Poster
 
Join Date: May 2012
Posts: 106
Member: 1762861
Status: Offline
Thanks Meter: 9
Exclamation BEWARE GRAPHYNE!!! Not reliable service - Don't use it!!!!


I will explain my bad experience with Graphyne Kim Masson.

After avour bought a script and formula Basci hosting graphyne to me in December.

I decided to evolve with other offers platimum buying a proposed site (presumably available and feasible).

So I contact by email because it is the only way I faire.il responds quickly when of course it is a command.

I continued to pay an amount large enough 1700USD.Transaction ID: 801637889 (26 January 2013)
----------------------------------------------------------------------
I asked the delivery time:
Delivery within next week.
Sent on my BlackBerry ® from Vodafone
From: BK Media <[email protected]>
Date: Sat, January 26, 2013 3:00:10 p.m. 0100
To: [email protected] <[email protected]>
Subject: Re: server

How many times Effective payment be ok
----------------------------------------------------------------------

I agreed as quietly waits a week and the beginning of the contact problem.

Here are the different answers given to me.
that person is me walking every day.
----------------------------------------------------------------------

Tomorrow morning we will be giving you a FEW designs to choose from, for your reseller websites.

We were Finalizing the design today.

Wait for an email from us tomorrow morning with the links to the designs.

I will be taking off for today.

And currently we are HAVING email support only.
Sent on my BlackBerry ® from Vodafone

----- Original Message -----
From: BK Media <[email protected]>
Date: Mon, January 28, 2013 9:19:21 p.m.
To: [email protected] <[email protected]>
Subject: Re: server

Sorry do you have some news i can call you

Already we are working on the design You have approved.

I will be emailing you tomorrow morning Informing you the status of the work, oz i am in office.

On Fri, Feb 1, 2013 at 2:09 AM, azzedine Bouazzaoui <[email protected]> wrote:
hi kim plz some good news for

Please be sure we are working hard to Deliver the best for you.

You will be happy to use it.

Development time sometimes Exceeds our Estimated Time.

On Wed, Feb 6, 2013 at 8:58 PM, wapaz <[email protected]> wrote:
hello

do you finish i ve Tolds to some customers you have 1 week time delivery Told Me

they dont stop to call To Have They retail web
i know you working hard and do the best
----------------------------------------------------------------------


I apologize for not replying to your email on time.
We had beens working extra time to Deliver you the job.
We had very much Worked today (saturday).

Please fix the max to final delivery Feb 15, 2013.

As of now we are just year Adding API to your Main server so you can buy from That thesis 3rd party servers.
and all your customers can get this service from you via Their API.

The design integration has-been completely hand finished.
I assure you again, that 'you will be very much satisfied with the final work, and you agree Would That It was worth the wait.




On Sat, Feb 9, 2013 at 8:34 PM, wapaz <[email protected]> wrote:
hello

I'm pretty disappointed every time you tell me that you will answer me tomorrow morning.

And I'm still waiting

I Understand That You Have a lot of work you aim Departing Told me a week of the delay we are 2 weeks.

and I do nothing.

I m starting to worry and I need a period and some suur That will follow.

my clients' m Called every day for Their online site are Already buying it domoine name and hosting platform and wait

thank you for your answer

I Know That you are on weekends goal every time you answer me tomorrow or I'm weekend.

I have beens Receiving your emails, order was not in a state to give reply to you a firm answer.

----------------------------------------------------------------------


So i had Spent all day with the development team to try to wrap up your job as Quickly as possible, or atleast to set final deadlines for the team to deliver.

I would like to inform you That we might again need a Few Days to Deliver you the final product, i know This Could Be really sad for you as you HAD already sent out the emails,
but i can assure you only re-That thesis without fixing it will not be from good to put it up in front of your customers.

"Please email your customers due to some That final touches we are delaying the release for a Few Days and will inform you the final Shortly delivery date for the release."

In the mean time i have set final deadlines for my staff and for this i would be Informing you a final time gold Would start rolling out the shares Already Done to you Shortly.

I am really sorry for the compensation you HAD to give out to your customer, hence as a good gesture i have added U.S. $ 100 credit to your account with us can be used to Which pay future invoices.

We are very much Committed to Deliver your product as earliest as possible.


----------------------------------------------------------------------

On Tue, Feb 19, 2013 at 11:16 PM, wapaz <[email protected]> wrote:
I just paid off a customer who paid and HAD Waited Until I Could not wait 15-02 to do more than it took me to make a goodwill gesture for the wait in the end he HAD for nothing

loss of 500euros retail site and 100 euros in compensation

is it really normal and you're wasting money Overlooked credible one my customers and future customers.

you do not even keep me at least Informed That information flows between us

aisi my customers Have Confidence in less

It is not normal to send emails Have to every day

yesterday you ask me Have a domain name and I still have-nots seen anything online or on the internet or you did not explain anything

this is not serious aussi I pay for email support fast and efficient

That I still thought comander other projects at home I'll think twice

----------------------------------------------------------------------

First demo will be coming tuesday Shown.

After That we will be taking your feedback Effective Which we can give a final delivery time.
Sent on my BlackBerry ® from Vodafone
From: BK Media <[email protected]>
Date: Fri, 22 Feb 2013 5:35:38 p.m. 0100
To: Worldwide Graphyne <[email protected]>
Subject: Re: server


Now need clear answer for the delivery with not explain Shortly etc. Few Days

----------------------------------------------------------------------


Yes by end of day today i will send you the demo.

On Tue, Feb 26, 2013 at 4:20 PM, wapaz <[email protected]> wrote:
Hello

we re tuesday you have my demo site

thanks


----------------------------------------------------------------------


CONCLUSION 1 month I expect delivery of a project that is offered on your website so that you are able to rapidly realized.

project for which I already paid you

no news since yesterday, no advancement.

Today you made me lose a lot of money and customers who have had to wait for me to do anything.

Give me back my money directly or delivered me to my project IMMEDIATELY.

I expected a lot and also my clients, you do not realize that my clients have already paid for this service and I find your lack obliged to refund.

this is not serious at all and I hope that many customers have another look overlooked you and your skills and your work.

1 month expect me to walk every day, once the design is another day of minor bugs.

no progress if you are not able to meet me and my argenet the extra charge for waiting and the loss of my customers for customers to it I had to make gestures of your business incompetence.

I'm waiting for answers expressly and I hope to be supported by all users gsmhosting.
  Reply With Quote
Old 02-27-2013, 13:32   #2 (permalink)
Freak Poster
 
Join Date: May 2012
Posts: 106
Member: 1762861
Status: Offline
Thanks Meter: 9
Any news? Any comments kim
  Reply With Quote
Old 02-27-2013, 15:38   #3 (permalink)
No Life Poster
 
Join Date: Dec 2005
Posts: 1,379
Member: 205474
Status: Offline
Sonork: 100.1585171
Thanks Meter: 97
busy in update 9.8 grayphye script
  Reply With Quote
Old 02-27-2013, 15:59   #4 (permalink)
Freak Poster
 
Join Date: May 2012
Posts: 106
Member: 1762861
Status: Offline
Thanks Meter: 9
Its a joke last time you r busy for v9.7 and now for v9.8

And when you are going to finish my job every you are busy to doing something v9.7 now v9.8 tomorrow v9.9

What this joke. And what this job

We can trust on you

Yesterday you told me fist demo site delivery a end of day.
I ve wait all the night anything

Today you are working for v9.8 why not working for my orders and delivery project

Why dont inform why not answer to email

----------------------------------------------
Hi

We were releasing the v9.7 as some last minute issues caught us.

Please give me 1 domain where you want to install the client website.
This could be a domain to show the site to your resellers what they will get.

Sent on my BlackBerry® from Vodafone
From: BK Media <[email protected]>
Date: Mon, 18 Feb 2013 09:45:05 +0100
To: [email protected]<[email protected]>
Subject: Re: server

Hello

Kim any news,any email to inform???
  Reply With Quote
Old 02-27-2013, 16:17   #5 (permalink)
Freak Poster
 
Join Date: May 2012
Posts: 106
Member: 1762861
Status: Offline
Thanks Meter: 9
this is the email you send me yesterday

why you dont respect your deal

----------------------------------------------------------

Yes we are in office working extra hours.
Sent on my BlackBerry® from Vodafone

-----Original Message-----
From: BK Media <[email protected]>
Date: Tue, 26 Feb 2013 13:45:34
To: Graphyne Worldwide<[email protected]>
Subject: Re: server

Ok im waiting because your time is:


Envoyé de mon iPhone

Le 26 févr. 2013 à 12:43, "Graphyne Worldwide" <[email protected]> a écrit :

Yes by end of day today i will send you the demo.

On Tue, Feb 26, 2013 at 4:20 PM, wapaz <[email protected]> wrote:
Hello

we re tuesday you have my demo site

thanks


Le 22 févr. 2013 à 17:37, [email protected] a écrit :

First demo will be shown coming tuesday.

After that we will be taking your feedback after which we can give a final delivery time.
Sent on my BlackBerry® from Vodafone
From: BK Media <[email protected]>
Date: Fri, 22 Feb 2013 17:35:38 +0100
To: Graphyne Worldwide<[email protected]>
Subject: Re: server

Ok thank i understand now

You answer to my first question for api unlockbase

Now need clear answer for the delivery not with explain few days shortly etc
  Reply With Quote
Old 02-27-2013, 16:19   #6 (permalink)
Freak Poster
 
Join Date: May 2012
Posts: 106
Member: 1762861
Status: Offline
Thanks Meter: 9
this is the only excuse that you find to say to your apologized huge delay.

by going to the root of my site have been nothing made ​​any subfolder create.

it is nil
  Reply With Quote
Old 02-27-2013, 16:43   #7 (permalink)
Freak Poster
 
Join Date: May 2012
Posts: 106
Member: 1762861
Status: Offline
Thanks Meter: 9
Refund money or delivery job GRAPHYNE

Graphyne Server | Enterprise class unlock code server solution

ITS AN SIMPLE ALERT TO ALL IN GSM FORUM THAT BETTER WAIT BEFORE DEALING WITH THEM

LET THEM REFUND MY MONEY OR DELIVERY MY JOB AND I POST HERE

WAITING

We have received your order and will be processing it shortly. The details of the order are below:

Order Number: 4401866015

Produit/Service: Graphyne Server - PLATINUM - One Time
Montant du premier paiement: $1700.00 USD
  Reply With Quote
Old 02-27-2013, 19:37   #8 (permalink)
Freak Poster
 
Join Date: May 2012
Posts: 106
Member: 1762861
Status: Offline
Thanks Meter: 9
BEWARE GRAPHYNE BIG problem

I will explain my bad experience with Graphyne Kim Masson.

After avour bought a script and formula Basci hosting graphyne to me in December.

I decided to evolve with other offers platimum buying a proposed site (presumably available and feasible).

So I contact by email because it is the only way I faire.il responds quickly when of course it is a command.

I continued to pay an amount large enough 1700USD.Transaction ID: 801637889 (26 January 2013)
----------------------------------------------------------------------
I asked the delivery time:
Delivery within next week.
Sent on my BlackBerry ® from Vodafone
From: BK Media <[email protected]>
Date: Sat, January 26, 2013 3:00:10 p.m. 0100
To: [email protected] <[email protected]>
Subject: Re: server

How many times Effective payment be ok
----------------------------------------------------------------------

I agreed as quietly waits a week and the beginning of the contact problem.

Here are the different answers given to me.
that person is me walking every day.
----------------------------------------------------------------------

Tomorrow morning we will be giving you a FEW designs to choose from, for your reseller websites.

We were Finalizing the design today.

Wait for an email from us tomorrow morning with the links to the designs.

I will be taking off for today.

And currently we are HAVING email support only.
Sent on my BlackBerry ® from Vodafone

----- Original Message -----
From: BK Media <[email protected]>
Date: Mon, January 28, 2013 9:19:21 p.m.
To: [email protected] <[email protected]>
Subject: Re: server

Sorry do you have some news i can call you

Already we are working on the design You have approved.

I will be emailing you tomorrow morning Informing you the status of the work, oz i am in office.

On Fri, Feb 1, 2013 at 2:09 AM, azzedine Bouazzaoui <[email protected]> wrote:
hi kim plz some good news for

Please be sure we are working hard to Deliver the best for you.

You will be happy to use it.

Development time sometimes Exceeds our Estimated Time.

On Wed, Feb 6, 2013 at 8:58 PM, wapaz <[email protected]> wrote:
hello

do you finish i ve Tolds to some customers you have 1 week time delivery Told Me

they dont stop to call To Have They retail web
i know you working hard and do the best
----------------------------------------------------------------------


I apologize for not replying to your email on time.
We had beens working extra time to Deliver you the job.
We had very much Worked today (saturday).

Please fix the max to final delivery Feb 15, 2013.

As of now we are just year Adding API to your Main server so you can buy from That thesis 3rd party servers.
and all your customers can get this service from you via Their API.

The design integration has-been completely hand finished.
I assure you again, that 'you will be very much satisfied with the final work, and you agree Would That It was worth the wait.




On Sat, Feb 9, 2013 at 8:34 PM, wapaz <[email protected]> wrote:
hello

I'm pretty disappointed every time you tell me that you will answer me tomorrow morning.

And I'm still waiting

I Understand That You Have a lot of work you aim Departing Told me a week of the delay we are 2 weeks.

and I do nothing.

I m starting to worry and I need a period and some suur That will follow.

my clients' m Called every day for Their online site are Already buying it domoine name and hosting platform and wait

thank you for your answer

I Know That you are on weekends goal every time you answer me tomorrow or I'm weekend.

I have beens Receiving your emails, order was not in a state to give reply to you a firm answer.

----------------------------------------------------------------------


So i had Spent all day with the development team to try to wrap up your job as Quickly as possible, or atleast to set final deadlines for the team to deliver.

I would like to inform you That we might again need a Few Days to Deliver you the final product, i know This Could Be really sad for you as you HAD already sent out the emails,
but i can assure you only re-That thesis without fixing it will not be from good to put it up in front of your customers.

"Please email your customers due to some That final touches we are delaying the release for a Few Days and will inform you the final Shortly delivery date for the release."

In the mean time i have set final deadlines for my staff and for this i would be Informing you a final time gold Would start rolling out the shares Already Done to you Shortly.

I am really sorry for the compensation you HAD to give out to your customer, hence as a good gesture i have added U.S. $ 100 credit to your account with us can be used to Which pay future invoices.

We are very much Committed to Deliver your product as earliest as possible.


----------------------------------------------------------------------

On Tue, Feb 19, 2013 at 11:16 PM, wapaz <[email protected]> wrote:
I just paid off a customer who paid and HAD Waited Until I Could not wait 15-02 to do more than it took me to make a goodwill gesture for the wait in the end he HAD for nothing

loss of 500euros retail site and 100 euros in compensation

is it really normal and you're wasting money Overlooked credible one my customers and future customers.

you do not even keep me at least Informed That information flows between us

aisi my customers Have Confidence in less

It is not normal to send emails Have to every day

yesterday you ask me Have a domain name and I still have-nots seen anything online or on the internet or you did not explain anything

this is not serious aussi I pay for email support fast and efficient

That I still thought comander other projects at home I'll think twice

----------------------------------------------------------------------

First demo will be coming tuesday Shown.

After That we will be taking your feedback Effective Which we can give a final delivery time.
Sent on my BlackBerry ® from Vodafone
From: BK Media <[email protected]>
Date: Fri, 22 Feb 2013 5:35:38 p.m. 0100
To: Worldwide Graphyne <[email protected]>
Subject: Re: server


Now need clear answer for the delivery with not explain Shortly etc. Few Days

----------------------------------------------------------------------


Yes by end of day today i will send you the demo.

On Tue, Feb 26, 2013 at 4:20 PM, wapaz <[email protected]> wrote:
Hello

we re tuesday you have my demo site

thanks


----------------------------------------------------------------------


CONCLUSION 1 month I expect delivery of a project that is offered on your website so that you are able to rapidly realized.

project for which I already paid you

no news since yesterday, no advancement.

Today you made me lose a lot of money and customers who have had to wait for me to do anything.

Give me back my money directly or delivered me to my project IMMEDIATELY.

I expected a lot and also my clients, you do not realize that my clients have already paid for this service and I find your lack obliged to refund.

this is not serious at all and I hope that many customers have another look overlooked you and your skills and your work.

1 month expect me to walk every day, once the design is another day of minor bugs.

no progress if you are not able to meet me and my argenet the extra charge for waiting and the loss of my customers for customers to it I had to make gestures of your business incompetence.

I'm waiting for answers expressly and I hope to be supported by all users gsmhosting.
  Reply With Quote
Old 02-27-2013, 19:37   #9 (permalink)
Freak Poster
 
Join Date: May 2012
Posts: 106
Member: 1762861
Status: Offline
Thanks Meter: 9
admin why you delete my first post is the same like no insult only EXPLAIN my bad experience with GRAPHYNE

and inform for all customers and FUTUR customers problem with KIM MASSON very poor support


http://forum.gsmhosting.com/vbb/f112...eware-1620840/

Last edited by repiphone42; 02-27-2013 at 19:40. Reason: forget detail
  Reply With Quote
Old 02-27-2013, 19:39   #10 (permalink)
Freak Poster
 
Join Date: May 2012
Posts: 106
Member: 1762861
Status: Offline
Thanks Meter: 9
for graphyne its not a good advertise for sur

because im serious and i have all proff to explain this company is not serious and dont respect.
  Reply With Quote
Old 02-27-2013, 19:55   #11 (permalink)
No Life Poster
 
moulnisky's Avatar
 
Join Date: Jan 2009
Location: England
Age: 59
Posts: 17,681
Member: 947561
Status: Offline
Thanks Meter: 14,053
Quote:
Originally Posted by repiphone42 View Post
admin why you delete my first post is the same like no insult only EXPLAIN my bad experience with GRAPHYNE

and inform for all customers and FUTUR customers problem with KIM MASSON very poor support


http://forum.gsmhosting.com/vbb/f112...eware-1620840/
Hi
your thread been just merged as you can't open 2 threads for the same issue.
This is a serious area where the users report their problem and not a chatroom which can be spammed all over with the same issue.
Now I merged again the threads and, please, keep posting in the same thread.

BR

Alex
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Old 02-27-2013, 20:09   #12 (permalink)
Freak Poster
 
Join Date: May 2012
Posts: 106
Member: 1762861
Status: Offline
Thanks Meter: 9
ok thank i understand
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Old 02-28-2013, 12:34   #13 (permalink)
Freak Poster
 
Join Date: May 2012
Posts: 106
Member: 1762861
Status: Offline
Thanks Meter: 9
yesterday you launch V9.8 and today V9.9

where is my order.
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Old 02-28-2013, 12:53   #14 (permalink)
Freak Poster
 
Join Date: May 2012
Posts: 106
Member: 1762861
Status: Offline
Thanks Meter: 9
This is a payment receipt for Invoice GRAPHYNE-237 sent on 28/01/2013

PLATINUM - One Time $1700.00 USD
------------------------------------------------------
Sous-total: $1700.00 USD
Crédit: $0.00 USD
Total: $1700.00 USD

Amount: $1700.00 USD
Transaction #: Paid via moneybookers
Total Paid: $1700.00 USD
Remaining Balance: $0.00 USD
Status: Payée

You may review your invoice history at any time by logging in to your client area.

Note: This email will serve as an official receipt for this payment.

Graphyne
Domains & Hosting available at Portal Home - Graphyne
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Old 02-28-2013, 17:26   #15 (permalink)
Freak Poster
 
Join Date: May 2012
Posts: 106
Member: 1762861
Status: Offline
Thanks Meter: 9
another tickets created KIM MASSON and you dont answer to my EMAIL

REFUND THE MONEY QUICKLY
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