be aware of purchasing HWK from ipmart - GSM-Forum

rafid77 · 05-26-2010, 11:28

hi ,all
i had purchase 5boxs of hwk ,these boxs belong to ipmart,after make complain ticket from there site,they ask me to send them all detils after sending and reciveing emils from them,asking for the logs of server....etc,
and taking about 1 week ,at last they send me this emil

"For your information you need to ship back to your reseller for replacement due to this hwk defective. ship back for warranty claim"

simply,send it back,how such big company work,where is QC where is the support.
so my advice for all (it just advice) depend on other supplier for hwk and gsm boxs device ,and like to make poll asking about quality and support from ipmart for the HWK and gsm boxs device

free1600 · 05-26-2010, 11:58

All 5 boxs defective ?

br,
free1600

PARMATMA · 05-26-2010, 12:58

Buy lot of hwk from ipmart, no problem at all.

Really strange to hear this.

b.r.
kalpesh varia

ibrahimbae · 05-26-2010, 13:05

no problem with ipmart

PASSIONATE_BOYS · 05-26-2010, 13:34

See we are not G0d, so mistake can be done by anyone. IPMart is already known for it's quality and service. And they found some defect so they are asking it back without any hesitation, not like some resellers who after selling try to put fault back to customers and deny to return back.
So be patient and return them back and wait for your new HWK.

Wr.

PASSIONATE_BOYS · 05-26-2010, 13:34

See we are not G0d, so mistake can be done by anyone. IPMart is already known for it's quality and service. And they found some defect so they are asking it back without any hesitation, not like some resellers who after selling try to put fault back to customers and deny to return back.
So be patient and return them back and wait for your new HWK.

Wr.

ostybons · 05-26-2010, 13:57

yeah i bought nokia cables from dem and i was ask to pay sme extra money when i recieve the cables and i am dissapointed in dem .dey should let us know the truth about them as like gsmserver

Haltec · 05-26-2010, 14:06

Quote:

Originally Posted by rafid77

hi ,all
i had purchase 5boxs of hwk ,these boxs belong to ipmart,after make complain ticket from there site,they ask me to send them all detils after sending and reciveing emils from them,asking for the logs of server....etc,
and taking about 1 week ,at last they send me this emil

"For your information you need to ship back to your reseller for replacement due to this hwk defective. ship back for warranty claim"

simply,send it back,how such big company work,where is QC where is the support.
so my advice for all (it just advice) depend on other supplier for hwk and gsm boxs device ,and like to make poll asking about quality and support from ipmart for the HWK and gsm boxs device

It is impossible to them (due to enormeous volume of goods) to check each product separately.

Can you imagine how much time consuming that would be?

Let's say 139 cyclone box cables...?

How do you expect to QC them?!!

It is impotrant to give them quality feedback, so that they can manage & choose reliable suppliers.

They would gladely replace your defective item, beleive me.

BR

Haltec

rafid77 · 05-26-2010, 20:47

Quote:

Originally Posted by PASSIONATE_BOYS

See we are not G0d, so mistake can be done by anyone. IPMart is already known for it's quality and service. And they found some defect so they are asking it back without any hesitation, not like some resellers who after selling try to put fault back to customers and deny to return back.
So be patient and return them back and wait for your new HWK.

Wr.

dear sure you are not g0d, and sure mistake can happen,thats why QC founded ,its founded so that any products can not be in market among customers hands unless it pass QC,second i did not say they will not take it back,but do you know how much its cost me to send it back for 3 boxs it will cost about 160 USD,why i should pay more just for get working boxs,also i said its (advice) and i make poll so all member can judge it ,not only me,and still say as advice get HWK from others.
by the way 3 of 5 boxs not work

paragsha · 05-27-2010, 05:23

I would recommand you to buy blue big box with hwk chip.

br.

AlfskieCoder · 05-27-2010, 05:48

thats bad news for who plan to buy ufs

**...:::::NP™:::::...** · 05-27-2010, 10:03

Dear Products Manager We also Recommend want............it

rafid77 · 05-27-2010, 11:46

Quote:

Originally Posted by paragsha

I would recommand you to buy blue big box with hwk chip.

br.

yes thats right,dont have many problems,but make sure its ori one

rafid77 · 05-28-2010, 11:35

Quote:

Originally Posted by Haltec

It is impossible to them (due to enormeous volume of goods) to check each product separately.

Can you imagine how much time consuming that would be?

Let's say 139 cyclone box cables...?

How do you expect to QC them?!!

It is impotrant to give them quality feedback, so that they can manage & choose reliable suppliers.

They would gladely replace your defective item, beleive me.

BR

Haltec

dear ,thank u
i did not said they will not replace the boxs,sure they will,but it will cost me alot,time and money,they should avoide such thing by good QC thas all,also give good support team.

rafid77 · 05-30-2010, 13:32

upppppppppppppppppp for polling

View Poll Results: do you recommand purchaising HWK from ipmart?
YES	17	62.96%
NO	10	37.04%
Voters: 27. You may not vote on this poll

05-26-2010, 11:28	#1 (permalink)
rafid77 Freak Poster Join Date: Apr 2005 Location: MX-KEY is the BEST NOKIA TOOL Age: 45 Posts: 142 Member: 140927 Status: Offline Thanks Meter: 33	be aware of purchasing HWK from ipmart hi ,all i had purchase 5boxs of hwk ,these boxs belong to ipmart,after make complain ticket from there site,they ask me to send them all detils after sending and reciveing emils from them,asking for the logs of server....etc, and taking about 1 week ,at last they send me this emil "For your information you need to ship back to your reseller for replacement due to this hwk defective. ship back for warranty claim" simply,send it back,how such big company work,where is QC where is the support. so my advice for all (it just advice) depend on other supplier for hwk and gsm boxs device ,and like to make poll asking about quality and support from ipmart for the HWK and gsm boxs device

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05-26-2010, 11:58	#2 (permalink)
free1600 No Life Poster Join Date: Mar 2007 Location: /Fr/Ch\Ro\ Age: 39 Posts: 1,334 Member: 467911 Status: Offline Thanks Meter: 351	All 5 boxs defective ? br, free1600

05-26-2010, 12:58	#3 (permalink)
PARMATMA No Life Poster Join Date: Nov 2005 Location: india Age: 45 Posts: 2,491 Member: 201107 Status: Offline Sonork: 100.1576954 Thanks Meter: 737	Buy lot of hwk from ipmart, no problem at all. Really strange to hear this. b.r. kalpesh varia

05-26-2010, 13:05	#4 (permalink)
ibrahimbae Freak Poster Join Date: Mar 2005 Location: Moroni Comoros Age: 49 Posts: 241 Member: 127093 Status: Offline Thanks Meter: 22	no problem with ipmart

05-26-2010, 13:34	#5 (permalink)
PASSIONATE_BOYS No Life Poster Join Date: Jul 2007 Location: Infinity-Box Support- Posts: 9,321 Member: 541591 Status: Offline Sonork: 100.1611509 Thanks Meter: 7,361	See we are not G0d, so mistake can be done by anyone. IPMart is already known for it's quality and service. And they found some defect so they are asking it back without any hesitation, not like some resellers who after selling try to put fault back to customers and deny to return back. So be patient and return them back and wait for your new HWK. Wr.

05-26-2010, 13:34	#6 (permalink)
PASSIONATE_BOYS No Life Poster Join Date: Jul 2007 Location: Infinity-Box Support- Posts: 9,321 Member: 541591 Status: Offline Sonork: 100.1611509 Thanks Meter: 7,361	See we are not G0d, so mistake can be done by anyone. IPMart is already known for it's quality and service. And they found some defect so they are asking it back without any hesitation, not like some resellers who after selling try to put fault back to customers and deny to return back. So be patient and return them back and wait for your new HWK. Wr.

05-26-2010, 13:57	#7 (permalink)
ostybons No Life Poster Join Date: Feb 2010 Location: kumasi-ghana Age: 32 Posts: 741 Member: 1242667 Status: Offline Thanks Meter: 77	yeah i bought nokia cables from dem and i was ask to pay sme extra money when i recieve the cables and i am dissapointed in dem .dey should let us know the truth about them as like gsmserver

05-27-2010, 05:23	#10 (permalink)
paragsha Banned Join Date: Jan 2010 Location: INDIA Age: 48 Posts: 44 Member: 1203390 Status: Offline Thanks Meter: 3	I would recommand you to buy blue big box with hwk chip. br.

05-27-2010, 05:48	#11 (permalink)
AlfskieCoder No Life Poster Join Date: Feb 2010 Age: 38 Posts: 1,708 Member: 1225453 Status: Offline Thanks Meter: 501	thats bad news for who plan to buy ufs

05-27-2010, 10:03	#12 (permalink)
...:::::NP™:::::... Moderator Join Date: Nov 2009 Location: €urope Age: 41 Posts: 11,041 Member: 1162626 Status: Offline Sonork: 100.1591727 QQ:2337938173 Thanks Meter: 11,108	Dear Products Manager We also Recommend want............it

05-30-2010, 13:32	#15 (permalink)
rafid77 Freak Poster Join Date: Apr 2005 Location: MX-KEY is the BEST NOKIA TOOL Age: 45 Posts: 142 Member: 140927 Status: Offline Thanks Meter: 33	upppppppppppppppppp for polling