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Old 07-12-2012, 16:57   #61 (permalink)
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Quote:
Originally Posted by MobiFix View Post
@ Albelktronic
Could you tell me from where did you bought your jovy machine ?

I bought mine from jovy Hong Kong from 4 years ago and till now they provide acceptable support .
For privacy of our distributors we can't say the company name, for support we have been in touch with Mr. Philip Gore, Mrs. Kelsay Chow, Mr.Peter Copson and they validate the warranty first, purchsaed the license, for warranty no one resolved our problem, only get our money sent a fault main board, ask to pay again and why the machine have official 1 year of warranty.

Thnx
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Old 07-12-2012, 17:09   #62 (permalink)
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Quote:
Originally Posted by ************* View Post
For privacy of our distributors we can't say the company name, for support we have been in touch with Mr. Philip Gore, Mrs. Kelsay Chow, Mr.Peter Copson and they validate the warranty first, purchsaed the license, for warranty no one resolved our problem, only get our money sent a fault main board, ask to pay again and why the machine have official 1 year of warranty.

Thnx
Why you can't say the company name , are they selling jovy machines or drugs
I am just asking if they are official distributer for jovy products or not ? are they listed in the below link :
Official Distributors
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Old 07-12-2012, 17:20   #63 (permalink)
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Quote:
Originally Posted by MobiFix View Post
Why you can't say the company name , are they selling jovy machines or drugs
I am just asking if they are official distributer for jovy products or not ? are they listed in the below link :
Official Distributors
We not say company name becuause we sell in a country where is a official reseller, so we respect a free market and concorrence without risk aour distributor that's all fox.
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Old 07-12-2012, 17:45   #64 (permalink)
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Quote:
Originally Posted by ************* View Post
We not say company name becuause we sell in a country where is a official reseller, so we respect a free market and concorrence without risk aour distributor that's all fox.
If you did not bought from jovy or from official distributer of jovy products so why you are claiming against jovy support then ?!!!

@ Forum Adminstrator

I think you should not accept this kind of black mail threads... Mr.Albelektronic did not buy the machine from Jovy or one of official distributer and opening a threads talking about support issue with Jovy..

He is Cheating the people then..you should banned him or put a cheater beside his name.
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Old 07-12-2012, 17:49   #65 (permalink)
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Quote:
Originally Posted by MobiFix View Post
Why you can't say the company name , are they selling jovy machines or drugs
I am just asking if they are official distributer for jovy products or not ? are they listed in the below link :
Official Distributors
I tell you where he bought the jovy is usbearth and not say the name because other distributors can not sell outside their area of competence.. is a rules of Jovy but the rules for this not is important..
JOVY is very clear if you not buy of your national distributor not have warranty.. this is for stop un-authorized seller and for offer the best support
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Old 07-12-2012, 17:56   #66 (permalink)
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Quote:
Originally Posted by MobiFix View Post
@ Albelktronic
Could you tell me from where did you bought your jovy machine ?

I bought mine from jovy Hong Kong from 4 years ago and till now they provide acceptable support .
Hk too, there is the source not direct from factory, direct from ditributor.
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Old 07-12-2012, 17:58   #67 (permalink)
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Quote:
Originally Posted by digitalhack View Post
I tell you where he bought the jovy is usbearth and not say the name because other distributors can not sell outside their area of competence.. is a rules of Jovy but the rules for this not is important..
JOVY is very clear if you not buy of your national distributor not have warranty.. this is for stop un-authorized seller and for offer the best support
I never asked support or warranty from a local distributor, because i never purchase from there, so i ask from my distributor and from factory becuase this is detinated to me as end customer for my lab, is test machine, what wrong? they are obligated on warranty to support the end customer or distibutor one or other i never told a name of my distributor, maybe you are telepathic my friend, this is good for you.


Last edited by Albelektronik; 07-12-2012 at 18:08.
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Old 07-12-2012, 18:11   #68 (permalink)
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[IMG=http://img837.imageshack.us/img837/3033/arriveu.jpg][/IMG]
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Old 07-12-2012, 18:17   #69 (permalink)
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Old 07-12-2012, 18:20   #70 (permalink)
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Last edited by Albelektronik; 07-12-2012 at 18:27.
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Old 07-12-2012, 18:25   #71 (permalink)
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if customers open machine warranty is out

this immage is to January published on facebook

in addition to having tried unsuccessfully to crack the software and give all

unauthorized distributors to activate the machine..


the same things that bored ..
Attached Images
File Type: jpg open8500.jpg (30.6 KB, 12 views)
File Type: jpg int2.jpg (128.6 KB, 13 views)
File Type: jpg vacuum8500.jpg (82.5 KB, 13 views)
File Type: jpg int5.jpg (131.1 KB, 12 views)
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Old 07-12-2012, 18:30   #72 (permalink)
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Old 07-12-2012, 18:31   #73 (permalink)
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Quote:
Originally Posted by digitalhack View Post
if customers open machine warranty is out

this immage is to January published on facebook

in addition to having tried unsuccessfully to crack the software and give all

unauthorized distributors to activate the machine..


the same things that bored ..
That was after jovy not accept me to repair, after i told them i will make all pubblic they ask me to support.
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Old 07-12-2012, 18:33   #74 (permalink)
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Old 07-12-2012, 18:36   #75 (permalink)
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in Italy official support is me! all customers have buy to me ask support and send fast spere parts or pick up machine and repair in my 3 laboratory to support
1 in Avezzano
2 in Rome
3 in Lecco

3 laboratory in italy offer best and fast support of customers Jovy Systems in italy
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