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Old 02-04-2011, 09:37   #1 (permalink)
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DhruSoft - GSM Portal


I bought around 1 month ago the DhruSoft GSM Portal. All seems to be fine but Support is not really the best!! You can open as many Support Tickets but this doesnt mean that your Problem is over Dhru solved.

Otherside things that on GSM Portal is not working.

This is not a bad Feedback! Its just that DHRU give better Support, add needed Features and solve Bugs!


1. GSM Portal has Mass Mail but this works only on VPS or Dedicated Servers?! For a small Script like this to move to VPS or Dedicated is bad. I am using Virtual Managed Server and even there is not working.

2. In Admin Dashboard are some Widgets like "Unpaid Invoices", "Search User", "Edit User". On Dashboard Admin should be able to see also the latest Orders.

3. Version 5 is out. What is fixed? Whats new? Any Change Log? Only to see "this package for who have any old version . include safely Data Transfer to new version . also check hacker attempts and fix if found anything wrong.". Have to pay 29 USD for what?


regards
karabey
 
Old 04-04-2011, 17:20   #2 (permalink)
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My software was working fine until the update 5!

When my server was upgraded, I lost the ability to receive incoming connections from other Backbase, I I can not connect to some, not all Backbase, but definitely no one can connect to my Backbase!

I have a custom design, when I update my server to version 5, the main banner, leave to appear! When selecting a brand, the models do not appear!

I have the Mobile Addon and it is exactly the same as with the main design. When selecting a brand, the models do not appear!

The support offered Dhru, not bad, is very bad! take weeks in answer, but without giving a solution!

Clarify, the software sold is not bad, when it works without problems, it is really beautiful and comfortable, because it really works as promised, the trouble is that when you have problems with, is it a hassle to ask to solve it!

Dhru, please solve my problems with your software!
I've been 3 weeks since we opened the last ticket on the bugs!

My Dhru Backbase? https://www.purounlock.com
 
Old 04-09-2011, 06:49   #3 (permalink)
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I am also waiting for Support Tickets Answer.

Br.
mobileunlockside Team
 
Old 04-10-2011, 04:41   #4 (permalink)
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Sorry, Before posting here , They solve my problem. i get support all time fast even my support time already over. Great team , Great software.

Br.
mobileunlockside Team
 
Old 04-12-2011, 19:31   #5 (permalink)
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Dhrusoft Scam

Quote:
Originally Posted by karabey View Post
I bought around 1 month ago the DhruSoft GSM Portal. All seems to be fine but Support is not really the best!! You can open as many Support Tickets but this doesnt mean that your Problem is over Dhru solved.
If you are also thinking of taking the support for unlocking your device from Dhrusoft then read this story first.


Welcome to Dhrusoft!
If you have seen unlocking sites online before and wonder where they come from, wonder no more. They come courtesy of a company called Dhrusoft. What you may not know is how they create the sites, and the kind of support they offer to their potential and current customers.
In September I contacted Dhrusoft asking them for a site like the ones found online. A friend of mine had put me in contact with this company. They explained that there was a total cost in order to set this up. I agreed to pay the charge and put in clear detail that I will pay for the site once it is completed. As anyone can agree working with web developers is a challenge and I did refuse to pay until I was shown a working site.
A month later I was given access to a site. I was not given any instructions on the services, system, settings nothing. I was given a user name and password and was on my own as far as setting everything up. I relied on my friend for assistance with this setup as he has a site identical to the one which was created for me. He assisted in setting up the API to his site, so that the codes were generated automatically and sent to my customer.
To this point I have not paid anything to Dhrusoft as I did not have any customers, it was not a fully functional site, it contained many bugs and I was not seeing any assistance from Dhrusoft.
I asked them what I could do to get some sort of assistance and they said that I would need to pay. I again refused as when I did agree to have the site created, I put clearly in writing that I would not pay unless the site was fully functional/working. Dhrusoft sent an automatic email out to everyone who was using one of their sites, notifying everyone that there was an update available and that it would help in some security issues and also fix some of the bugs. I replied to this email and they requested FTP and Cpanel info from my site in order to perform this update. I sent this to them immediately.
A few weeks went on and I cleaned out more of the bugs and began signing up customers. I had 4 customers on the site using my service for some of their codes. I was able to add credit to their accounts and they could then place orders. I could not get the email service notification set up and was unsuccessful in getting any support from Dhrusoft on this matter. I noticed a new customer in the database that I did not recognize. I immediately went into this customers account and noticed that 4 codes were ordered. I immediately went into this customers section and disabled the account.
Another few weeks went by and a customer of mine claimed that he was seeing unlock code notifications for codes that were not submitted on his behalf. I looked into this and noticed that he still had the a decent amount of credit remaining, however there were many codes submitted that did not belong to him. I also noticed that the customer that I had disabled, was enabled again, and had run over $2200.00 in unlock codes through my site. There were also a few other users signed up for unlocking services that I did not know.
The reason that I say I did not know these users is that I only offered this link to exactly 6 people. My purpose for this site was to offer the unlocking service to trusted suppliers of mine that I have dealt with over the last 3 years. I did not make this site known or offer it to the general public. This was a wholesale site that was used for suppliers/customer to get codes for devices. I was not planning on profiting from this venture, but only offering a way for people I knew to obtain codes quickly, as emailing them was a pain with them wanting 5-10 codes sometimes.
After investigating this issue and contacting Dhrusoft they stated that if I would have paid them, they would have updated the site and fixed this security bug. However, I sent them the log in info to update my site a month ago. They now state that they did not do this upgrade/update and that I should have known if people were abusing my services. I told them that no one knew about the service I offered but the 6 people, and those 6 people would never do anything to betray me. They would never try to hack the site, or create false accounts. I insisted that this was an “inside job” as the site was not intended for the public and only 6 people knew of the site, none of which are “shady” characters.
I was/am very upset with Dhrusoft. They not only refuse to help me now, they refused to repay me for the $2200+ of codes that were stolen from my site, simply stating that “you should have paid” and that “the new security issue is resolved by upgrading”. I do not understand how they could offer a site, release a site, charge for a site that has known security issues. I also do not understand how someone accessed my site, created a user, modified that user from “disabled” to “enabled” added credits and then they placed orders for over $2000 in codes in only 1 week!
I find it odd that this could happen with only 2 people having access to the Admin section of the site. Those 2 being myself and Dhrusoft. I also find it odd that they will not assist in fixing the site now. They claim that I have not paid and they refuse to provide the updates needed to make my site a safe site for people to order codes from, and have it safe from “hackers”. The most unique think about this is that they do not assist me now. Knowing I have just lost this money, knowing that I still refuse to pay them until its updated and working.
The internet is a service industry. Any site that you are able to order something from relies on customer service. The people at Dhrusoft do not believe in this business model. I feel that their goal is to create as many sites as possible to collect the initial revenue and then leave their customers to fend for themselves once they get established. Just think that if they can hack into my site and steal codes from me, what are they doing with the larger unlock code sites that they run. Whose information are they stealing? Whose customers are they gathering and selling? Whose credit card and checkout information do they have? And what will they do next?
Beware of Dhrusoft. I urge you to post this on the unlocking forums and like sites everywhere. Please be careful. They took me for over $2200 and will do the same to anyone they want. The worst part about it is you won’t know until its too late.
 
Old 04-13-2011, 07:22   #6 (permalink)
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Thumbs down

i like to expose this guy as cheater .


Why hide your identity ? we must show to other

Read here what he try to tell us same story . see 1st.jpg ,

After we ask him "what you need ?" see 2nd.jpg


No More Excess LOL .


------------CHEATER---------------------
Ryan J. Negri

Negri Electronics Inc

729 West 16th Street

Suite B-5

Costa Mesa, CA 92627

(888) 358-6358 - Office

(888) 358-6358 x 121 Direct

(714) 699-4768- Direct Line

(815) 331-0932- Direct Fax

[email protected]****************.com

-----------------------------------------






Quote:
Originally Posted by fsl02012 View Post
If you are also thinking of taking the support for unlocking your device from Dhrusoft then read this story first.


Welcome to Dhrusoft!
If you have seen unlocking sites online before and wonder where they come from, wonder no more. They come courtesy of a company called Dhrusoft. What you may not know is how they create the sites, and the kind of support they offer to their potential and current customers.
In September I contacted Dhrusoft asking them for a site like the ones found online. A friend of mine had put me in contact with this company. They explained that there was a total cost in order to set this up. I agreed to pay the charge and put in clear detail that I will pay for the site once it is completed. As anyone can agree working with web developers is a challenge and I did refuse to pay until I was shown a working site.
A month later I was given access to a site. I was not given any instructions on the services, system, settings nothing. I was given a user name and password and was on my own as far as setting everything up. I relied on my friend for assistance with this setup as he has a site identical to the one which was created for me. He assisted in setting up the API to his site, so that the codes were generated automatically and sent to my customer.
To this point I have not paid anything to Dhrusoft as I did not have any customers, it was not a fully functional site, it contained many bugs and I was not seeing any assistance from Dhrusoft.
I asked them what I could do to get some sort of assistance and they said that I would need to pay. I again refused as when I did agree to have the site created, I put clearly in writing that I would not pay unless the site was fully functional/working. Dhrusoft sent an automatic email out to everyone who was using one of their sites, notifying everyone that there was an update available and that it would help in some security issues and also fix some of the bugs. I replied to this email and they requested FTP and Cpanel info from my site in order to perform this update. I sent this to them immediately.
A few weeks went on and I cleaned out more of the bugs and began signing up customers. I had 4 customers on the site using my service for some of their codes. I was able to add credit to their accounts and they could then place orders. I could not get the email service notification set up and was unsuccessful in getting any support from Dhrusoft on this matter. I noticed a new customer in the database that I did not recognize. I immediately went into this customers account and noticed that 4 codes were ordered. I immediately went into this customers section and disabled the account.
Another few weeks went by and a customer of mine claimed that he was seeing unlock code notifications for codes that were not submitted on his behalf. I looked into this and noticed that he still had the a decent amount of credit remaining, however there were many codes submitted that did not belong to him. I also noticed that the customer that I had disabled, was enabled again, and had run over $2200.00 in unlock codes through my site. There were also a few other users signed up for unlocking services that I did not know.
The reason that I say I did not know these users is that I only offered this link to exactly 6 people. My purpose for this site was to offer the unlocking service to trusted suppliers of mine that I have dealt with over the last 3 years. I did not make this site known or offer it to the general public. This was a wholesale site that was used for suppliers/customer to get codes for devices. I was not planning on profiting from this venture, but only offering a way for people I knew to obtain codes quickly, as emailing them was a pain with them wanting 5-10 codes sometimes.
After investigating this issue and contacting Dhrusoft they stated that if I would have paid them, they would have updated the site and fixed this security bug. However, I sent them the log in info to update my site a month ago. They now state that they did not do this upgrade/update and that I should have known if people were abusing my services. I told them that no one knew about the service I offered but the 6 people, and those 6 people would never do anything to betray me. They would never try to hack the site, or create false accounts. I insisted that this was an “inside job” as the site was not intended for the public and only 6 people knew of the site, none of which are “shady” characters.
I was/am very upset with Dhrusoft. They not only refuse to help me now, they refused to repay me for the $2200+ of codes that were stolen from my site, simply stating that “you should have paid” and that “the new security issue is resolved by upgrading”. I do not understand how they could offer a site, release a site, charge for a site that has known security issues. I also do not understand how someone accessed my site, created a user, modified that user from “disabled” to “enabled” added credits and then they placed orders for over $2000 in codes in only 1 week!
I find it odd that this could happen with only 2 people having access to the Admin section of the site. Those 2 being myself and Dhrusoft. I also find it odd that they will not assist in fixing the site now. They claim that I have not paid and they refuse to provide the updates needed to make my site a safe site for people to order codes from, and have it safe from “hackers”. The most unique think about this is that they do not assist me now. Knowing I have just lost this money, knowing that I still refuse to pay them until its updated and working.
The internet is a service industry. Any site that you are able to order something from relies on customer service. The people at Dhrusoft do not believe in this business model. I feel that their goal is to create as many sites as possible to collect the initial revenue and then leave their customers to fend for themselves once they get established. Just think that if they can hack into my site and steal codes from me, what are they doing with the larger unlock code sites that they run. Whose information are they stealing? Whose customers are they gathering and selling? Whose credit card and checkout information do they have? And what will they do next?
Beware of Dhrusoft. I urge you to post this on the unlocking forums and like sites everywhere. Please be careful. They took me for over $2200 and will do the same to anyone they want. The worst part about it is you won’t know until its too late.
Attached Images
File Type: jpg 1st.jpg (775.1 KB, 366 views)
File Type: jpg 2nd.jpg (156.3 KB, 285 views)
 
Old 04-14-2011, 08:47   #7 (permalink)
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Quote:
Originally Posted by fsl02012 View Post
If you are also thinking of taking the support for unlocking your device from Dhrusoft then read this story first.


Welcome to Dhrusoft!
If you have seen unlocking sites online before and wonder where they come from, wonder no more. They come courtesy of a company called Dhrusoft. What you may not know is how they create the sites, and the kind of support they offer to their potential and current customers.
In September I contacted Dhrusoft asking them for a site like the ones found online. A friend of mine had put me in contact with this company. They explained that there was a total cost in order to set this up. I agreed to pay the charge and put in clear detail that I will pay for the site once it is completed. As anyone can agree working with web developers is a challenge and I did refuse to pay until I was shown a working site.
A month later I was given access to a site. I was not given any instructions on the services, system, settings nothing. I was given a user name and password and was on my own as far as setting everything up. I relied on my friend for assistance with this setup as he has a site identical to the one which was created for me. He assisted in setting up the API to his site, so that the codes were generated automatically and sent to my customer.
To this point I have not paid anything to Dhrusoft as I did not have any customers, it was not a fully functional site, it contained many bugs and I was not seeing any assistance from Dhrusoft.
I asked them what I could do to get some sort of assistance and they said that I would need to pay. I again refused as when I did agree to have the site created, I put clearly in writing that I would not pay unless the site was fully functional/working. Dhrusoft sent an automatic email out to everyone who was using one of their sites, notifying everyone that there was an update available and that it would help in some security issues and also fix some of the bugs. I replied to this email and they requested FTP and Cpanel info from my site in order to perform this update. I sent this to them immediately.
A few weeks went on and I cleaned out more of the bugs and began signing up customers. I had 4 customers on the site using my service for some of their codes. I was able to add credit to their accounts and they could then place orders. I could not get the email service notification set up and was unsuccessful in getting any support from Dhrusoft on this matter. I noticed a new customer in the database that I did not recognize. I immediately went into this customers account and noticed that 4 codes were ordered. I immediately went into this customers section and disabled the account.
Another few weeks went by and a customer of mine claimed that he was seeing unlock code notifications for codes that were not submitted on his behalf. I looked into this and noticed that he still had the a decent amount of credit remaining, however there were many codes submitted that did not belong to him. I also noticed that the customer that I had disabled, was enabled again, and had run over $2200.00 in unlock codes through my site. There were also a few other users signed up for unlocking services that I did not know.
The reason that I say I did not know these users is that I only offered this link to exactly 6 people. My purpose for this site was to offer the unlocking service to trusted suppliers of mine that I have dealt with over the last 3 years. I did not make this site known or offer it to the general public. This was a wholesale site that was used for suppliers/customer to get codes for devices. I was not planning on profiting from this venture, but only offering a way for people I knew to obtain codes quickly, as emailing them was a pain with them wanting 5-10 codes sometimes.
After investigating this issue and contacting Dhrusoft they stated that if I would have paid them, they would have updated the site and fixed this security bug. However, I sent them the log in info to update my site a month ago. They now state that they did not do this upgrade/update and that I should have known if people were abusing my services. I told them that no one knew about the service I offered but the 6 people, and those 6 people would never do anything to betray me. They would never try to hack the site, or create false accounts. I insisted that this was an “inside job” as the site was not intended for the public and only 6 people knew of the site, none of which are “shady” characters.
I was/am very upset with Dhrusoft. They not only refuse to help me now, they refused to repay me for the $2200+ of codes that were stolen from my site, simply stating that “you should have paid” and that “the new security issue is resolved by upgrading”. I do not understand how they could offer a site, release a site, charge for a site that has known security issues. I also do not understand how someone accessed my site, created a user, modified that user from “disabled” to “enabled” added credits and then they placed orders for over $2000 in codes in only 1 week!
I find it odd that this could happen with only 2 people having access to the Admin section of the site. Those 2 being myself and Dhrusoft. I also find it odd that they will not assist in fixing the site now. They claim that I have not paid and they refuse to provide the updates needed to make my site a safe site for people to order codes from, and have it safe from “hackers”. The most unique think about this is that they do not assist me now. Knowing I have just lost this money, knowing that I still refuse to pay them until its updated and working.
The internet is a service industry. Any site that you are able to order something from relies on customer service. The people at Dhrusoft do not believe in this business model. I feel that their goal is to create as many sites as possible to collect the initial revenue and then leave their customers to fend for themselves once they get established. Just think that if they can hack into my site and steal codes from me, what are they doing with the larger unlock code sites that they run. Whose information are they stealing? Whose customers are they gathering and selling? Whose credit card and checkout information do they have? And what will they do next?
Beware of Dhrusoft. I urge you to post this on the unlocking forums and like sites everywhere. Please be careful. They took me for over $2200 and will do the same to anyone they want. The worst part about it is you won’t know until its too late.

U want to pay 0 funds! u were just offered for test not a single payment

recived frm u and u say bla bla bla?

where is payment? 6 months free server use not even pay a single cent

and cry server hack etc!

u dont want to pay and ask for support??

if u had paid show proof! then ask claims

without any payment dont make baseless elligations

u can ask refund or claim when u have paid for something !

No Regards

Unlock king
 
Old 04-14-2011, 11:16   #8 (permalink)
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Join Date: Dec 2006
Posts: 38
Member: 403942
Status: Offline
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Quote:
Originally Posted by fsl02012 View Post
If you are also thinking of taking the support for unlocking your device from Dhrusoft then read this story first.


Welcome to Dhrusoft!
If you have seen unlocking sites online before and wonder where they come from, wonder no more. They come courtesy of a company called Dhrusoft. What you may not know is how they create the sites, and the kind of support they offer to their potential and current customers.
In September I contacted Dhrusoft asking them for a site like the ones found online. A friend of mine had put me in contact with this company. They explained that there was a total cost in order to set this up. I agreed to pay the charge and put in clear detail that I will pay for the site once it is completed. As anyone can agree working with web developers is a challenge and I did refuse to pay until I was shown a working site.
A month later I was given access to a site. I was not given any instructions on the services, system, settings nothing. I was given a user name and password and was on my own as far as setting everything up. I relied on my friend for assistance with this setup as he has a site identical to the one which was created for me. He assisted in setting up the API to his site, so that the codes were generated automatically and sent to my customer.
To this point I have not paid anything to Dhrusoft as I did not have any customers, it was not a fully functional site, it contained many bugs and I was not seeing any assistance from Dhrusoft.
I asked them what I could do to get some sort of assistance and they said that I would need to pay. I again refused as when I did agree to have the site created, I put clearly in writing that I would not pay unless the site was fully functional/working. Dhrusoft sent an automatic email out to everyone who was using one of their sites, notifying everyone that there was an update available and that it would help in some security issues and also fix some of the bugs. I replied to this email and they requested FTP and Cpanel info from my site in order to perform this update. I sent this to them immediately.
A few weeks went on and I cleaned out more of the bugs and began signing up customers. I had 4 customers on the site using my service for some of their codes. I was able to add credit to their accounts and they could then place orders. I could not get the email service notification set up and was unsuccessful in getting any support from Dhrusoft on this matter. I noticed a new customer in the database that I did not recognize. I immediately went into this customers account and noticed that 4 codes were ordered. I immediately went into this customers section and disabled the account.
Another few weeks went by and a customer of mine claimed that he was seeing unlock code notifications for codes that were not submitted on his behalf. I looked into this and noticed that he still had the a decent amount of credit remaining, however there were many codes submitted that did not belong to him. I also noticed that the customer that I had disabled, was enabled again, and had run over $2200.00 in unlock codes through my site. There were also a few other users signed up for unlocking services that I did not know.
The reason that I say I did not know these users is that I only offered this link to exactly 6 people. My purpose for this site was to offer the unlocking service to trusted suppliers of mine that I have dealt with over the last 3 years. I did not make this site known or offer it to the general public. This was a wholesale site that was used for suppliers/customer to get codes for devices. I was not planning on profiting from this venture, but only offering a way for people I knew to obtain codes quickly, as emailing them was a pain with them wanting 5-10 codes sometimes.
After investigating this issue and contacting Dhrusoft they stated that if I would have paid them, they would have updated the site and fixed this security bug. However, I sent them the log in info to update my site a month ago. They now state that they did not do this upgrade/update and that I should have known if people were abusing my services. I told them that no one knew about the service I offered but the 6 people, and those 6 people would never do anything to betray me. They would never try to hack the site, or create false accounts. I insisted that this was an “inside job” as the site was not intended for the public and only 6 people knew of the site, none of which are “shady” characters.
I was/am very upset with Dhrusoft. They not only refuse to help me now, they refused to repay me for the $2200+ of codes that were stolen from my site, simply stating that “you should have paid” and that “the new security issue is resolved by upgrading”. I do not understand how they could offer a site, release a site, charge for a site that has known security issues. I also do not understand how someone accessed my site, created a user, modified that user from “disabled” to “enabled” added credits and then they placed orders for over $2000 in codes in only 1 week!
I find it odd that this could happen with only 2 people having access to the Admin section of the site. Those 2 being myself and Dhrusoft. I also find it odd that they will not assist in fixing the site now. They claim that I have not paid and they refuse to provide the updates needed to make my site a safe site for people to order codes from, and have it safe from “hackers”. The most unique think about this is that they do not assist me now. Knowing I have just lost this money, knowing that I still refuse to pay them until its updated and working.
The internet is a service industry. Any site that you are able to order something from relies on customer service. The people at Dhrusoft do not believe in this business model. I feel that their goal is to create as many sites as possible to collect the initial revenue and then leave their customers to fend for themselves once they get established. Just think that if they can hack into my site and steal codes from me, what are they doing with the larger unlock code sites that they run. Whose information are they stealing? Whose customers are they gathering and selling? Whose credit card and checkout information do they have? And what will they do next?
Beware of Dhrusoft. I urge you to post this on the unlocking forums and like sites everywhere. Please be careful. They took me for over $2200 and will do the same to anyone they want. The worst part about it is you won’t know until its too late.


hello mr cheater . you write long . but all are useless and mix with yours smart lies .. be honest .pay first and get site ..

cheap idiot you are
 
Old 04-14-2011, 11:20   #9 (permalink)
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Quote:
Originally Posted by karabey View Post
I bought around 1 month ago the DhruSoft GSM Portal. All seems to be fine but Support is not really the best!! You can open as many Support Tickets but this doesnt mean that your Problem is over Dhru solved.

Otherside things that on GSM Portal is not working.

This is not a bad Feedback! Its just that DHRU give better Support, add needed Features and solve Bugs!

1. GSM Portal has Mass Mail but this works only on VPS or Dedicated Servers?! For a small Script like this to move to VPS or Dedicated is bad. I am using Virtual Managed Server and even there is not working.

2. In Admin Dashboard are some Widgets like "Unpaid Invoices", "Search User", "Edit User". On Dashboard Admin should be able to see also the latest Orders.

3. Version 5 is out. What is fixed? Whats new? Any Change Log? Only to see "this package for who have any old version . include safely Data Transfer to new version . also check hacker attempts and fix if found anything wrong.". Have to pay 29 USD for what?


regards
karabey

which web you got ? version 5 ? or fusion ?

i dont know about version 5 . but we are using fusion and believe me its just super admin panel .you will not find lgsm admin panel like fusion anywhere in gsm websites .. and sure no one is complete and no site is out of bugs on gsm market.. maybe he is busy to solving problems and bugs. just mail him yours problem in 1 mail and i am sure he will fix soon as he can .as i get solve many problems from him in my web

Regards
 
Old 04-16-2011, 15:39   #10 (permalink)
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Smile Backbase Fusion

Hi i order the new dhru fusion in Apirl the install that on my server all ok i was testing this 1 day then 2 day i login to admin and on the top its say my account i click on that and i change the Language from Spanish to English then when i logout then when i go back to login its its say (Invalid username and passworld)

i ask 4 help the give help but when i ask them where is the setup server softwhere i paid for no rep i ask agin do u have server softwhere setup file so that i can install the server softwhere my slfe the say

((( for fusion there is no installer ready so it's worth less for file package in your cPanel all files is uploaded you can take backup as well ))

But can i ask any 1 using this softwhere wehn u paid for the softwhere did the give the full files like any intenet softwhere when u by u get the softwhere link to download becuse my website admin is done for all most 2 days and whn i ask give the full setup file so i can setup the server my slfe the say there is

((for fusion there is no installer ready so it's worth less for file package in your cPanel all files is uploaded you can take backup as well))

i ask them u install the server softwhere when i buy this and u most have install o setup file to reinstall that and stall im wating for softwhere what i paid but there is no server softwhere to download any where only the install that 4 u

so the main q is that when u by softwhere u get the files e-mail to u or u download this from there website so u can reinstall the softwhere if something is not right what u do when there is no setup fiels or softwhere to download >>Any Help on that <<
 
Old 04-16-2011, 15:53   #11 (permalink)
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Quote:
Originally Posted by tazuk View Post
Hi i order the new dhru fusion in Apirl the install that on my server all ok i was testing this 1 day then 2 day i login to admin and on the top its say my account i click on that and i change the Language from Spanish to English then when i logout then when i go back to login its its say (Invalid username and passworld)

i ask 4 help the give help but when i ask them where is the setup server softwhere i paid for no rep i ask agin do u have server softwhere setup file so that i can install the server softwhere my slfe the say

((( for fusion there is no installer ready so it's worth less for file package in your cPanel all files is uploaded you can take backup as well ))

But can i ask any 1 using this softwhere wehn u paid for the softwhere did the give the full files like any intenet softwhere when u by u get the softwhere link to download becuse my website admin is done for all most 2 days and whn i ask give the full setup file so i can setup the server my slfe the say there is

((for fusion there is no installer ready so it's worth less for file package in your cPanel all files is uploaded you can take backup as well))

i ask them u install the server softwhere when i buy this and u most have install o setup file to reinstall that and stall im wating for softwhere what i paid but there is no server softwhere to download any where only the install that 4 u

so the main q is that when u by softwhere u get the files e-mail to u or u download this from there website so u can reinstall the softwhere if something is not right what u do when there is no setup fiels or softwhere to download >>Any Help on that <<
when i talk about the files download plase do not get put off by this becuse the softwhere is 1 off the best u can find

I give for Service 8 out of 10 >>But only thing is the softwhere files u dont get only when the install 4 u u make backup what is the sfowhere have bug like my cant login admin i need the setup files to install the softwhere agin so i can start my business agin SO PLASE dhru.com give pepoel the full softwhere to download so that the can install the softwhere by the slfe not like me wating 1 to 2 days for help Thank u
 
Old 04-16-2011, 18:45   #12 (permalink)
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Thumbs up

Quote:
Originally Posted by tazuk View Post
when i talk about the files download plase do not get put off by this becuse the softwhere is 1 off the best u can find

I give for Service 8 out of 10 >>But only thing is the softwhere files u dont get only when the install 4 u u make backup what is the sfowhere have bug like my cant login admin i need the setup files to install the softwhere agin so i can start my business agin SO PLASE dhru.com give pepoel the full softwhere to download so that the can install the softwhere by the slfe not like me wating 1 to 2 days for help Thank u


THANKS dhru.com I got the files the say there was bug in install file the fax that now i have the file 10/10 BIG THANKS
 
Old 04-26-2011, 01:58   #13 (permalink)
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Thumbs down View Ticket #715811

dhrusoft? Where are they? has more than 1 month to open a ticket, because other Backbase can not connect to my server and my clients are very upset with me, do not understand why do not respond emails and support tickets, give me courage to be looking at them Forums!

Gentlemen, please be professional if I paid them eh everything they asked, software, addons, designs, software buy 2 more, apart from mine and I can illustrate if they feel necessary, just ask them to be professionals, solve the problems I have with the software you sold me.

Not even the other 2 web sites, you sold me, they can connect, the main Backbase, that's a big problem for me because my clients have to manually insert your codes to mine, let's not connect to another provider with Backbase, it does not work.

View Ticket #715811
 
Old 04-26-2011, 05:26   #14 (permalink)
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your support is Expired , just go product details -> add-on and renew it .


Quote:
Originally Posted by @lbert MR View Post
dhrusoft? Where are they? has more than 1 month to open a ticket, because other Backbase can not connect to my server and my clients are very upset with me, do not understand why do not respond emails and support tickets, give me courage to be looking at them Forums!

Gentlemen, please be professional if I paid them eh everything they asked, software, addons, designs, software buy 2 more, apart from mine and I can illustrate if they feel necessary, just ask them to be professionals, solve the problems I have with the software you sold me.

Not even the other 2 web sites, you sold me, they can connect, the main Backbase, that's a big problem for me because my clients have to manually insert your codes to mine, let's not connect to another provider with Backbase, it does not work.

View Ticket #715811
 
Old 05-04-2011, 18:47   #15 (permalink)
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Because you try, to fool? My server worked fine with SSL, with version 4 of your software, my problem began when pay for the update 5!

Before the update 5, all servers could connect to my server.

Now you want me to believe that the problem is my SSL?? Do not you think, little credible what you are saying? Yes, I am writing in the forums the problem I have with your software and will continue because it is my right as a client to express my discomfort, when you wash their hands and blame others for mistakes in your software .. .

I bought 3 licenses, you know why?, because distributed among my best customers! now I can not give them the service they promised, because your software does not work!

To uninstall the SSL, simply ask him to hosting, but if that does not solve the problem, I have to pay $ 50 for you reinstalled, you pay me that $ 50 if the problem is not SSL, as you say?
 
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