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Old 01-31-2010, 17:45   #1 (permalink)
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Furious Gold Poor Customer Service??


I have recently opened a new store and was hoping to offer unlock services as well. As any store owner would do, I started small with plans to take profits and expand using FG services (I will have 3 stores plus many more I support).

I placed an order Jan. 18th and have only received the initial automated emails saying I would receive an email with tracking once shipped. Since this time, I have emailed numerous times and the "live chat" is never available. So as a last resort I am posting here to see if anyone else has had a similar issue? I'm hoping its something simple and my product is actually on the way as I have read good things.

17488 is my order number in the case a staff member is active on the boards. I am considering disputing through paypal and going with another source for my unlocking needs.

Thoughts?
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Old 01-31-2010, 19:42   #2 (permalink)
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Well I must admit that your right ...
I'm still waiting to fix a problem also.I speaked with Christophe and waiting to fix ...
Send a mail to [email protected]

br,
free1600
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Old 01-31-2010, 19:58   #3 (permalink)
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I ordered through furious-gold.com though

thought it would be the best way.... but not turning out so good
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Old 02-17-2010, 10:27   #4 (permalink)
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Are they always this slow to ship?
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Old 02-17-2010, 10:46   #5 (permalink)
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Quote:
Originally Posted by lankyb View Post
Are they always this slow to ship?
All shipments will start from 23 February 2010 Because of China Holidays
I also have some pending orders And just waiting until end china festival
Br.
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Old 02-17-2010, 10:49   #6 (permalink)
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WOW! That should have been stickied
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