gsmgenie.org NEW Dedicated customer support service - GSM-Forum

..::AdnanRaj::.. · 12-22-2014, 20:22

gsmgenie.org NEW Dedicated customer support service

Dear Members,

we inform u that we have new customer support service with affective from today.

since site Administrator cannot handle all jobs we decided to start new dedicated customer support from today by appointing a new service managers

Customer service Manager

New manager now will handle the following issues as stated below.

* Genie Instalation

* Bugs Report

* Change Hosting

you may contact our manager on the following adress stated below

GSM Genie :: Support System

Working timings : Monday to friday 10AM 10 PM (GMT +5 IST)

you can expect a response time within 24-72hours maximum

Sales Department

incase you are sending payment using paypal,westernuion,moneygram,bank transfer

all payments delays or transactions must be reported to

email id : [email protected]

Our sales department will asist u as fast as we can.

site Administrator

incase there is serious issue concerning anything users can contact directly with admin for priority and emergency cases

email id : [email protected]

you can expect a response time within 24-72hours maximum

concering awaitng response on support tickets,emails overdue we shall respond all within 72hours maxmium.

its is recommended to report all future supported related enquiry to our manager only. only for emergency need to contact site admin.

please do not send multiple emails to concerning same problem to manager and admin. this will buy u serious delay and result in late response.

Best Regards

AdnanRaj

.:UnitedGSM:. · 12-22-2014, 20:34

Same as old look....its better to have forum exclusive only for clients..for this setup support team can make sticky post about solutions.and also genie users can discause and share thier ideas..can help to guide also for common problems.,
....

12-22-2014, 20:22	#1 (permalink)
..::AdnanRaj::.. No Life Poster Join Date: Jun 2006 Location: Spain-Europe-China-PK-UAE-USA Age: 37 Posts: 501 Member: 298948 Status: Offline Sonork: 100.1661166 (AdnanRaj) Thanks Meter: 641	gsmgenie.org NEW Dedicated customer support service gsmgenie.org NEW Dedicated customer support service Dear Members, we inform u that we have new customer support service with affective from today. since site Administrator cannot handle all jobs we decided to start new dedicated customer support from today by appointing a new service managers Customer service Manager New manager now will handle the following issues as stated below. * Genie Instalation * Bugs Report * Change Hosting you may contact our manager on the following adress stated below GSM Genie :: Support System Working timings : Monday to friday 10AM 10 PM (GMT +5 IST) you can expect a response time within 24-72hours maximum Sales Department incase you are sending payment using paypal,westernuion,moneygram,bank transfer all payments delays or transactions must be reported to email id : [email protected] Our sales department will asist u as fast as we can. site Administrator incase there is serious issue concerning anything users can contact directly with admin for priority and emergency cases email id : [email protected] you can expect a response time within 24-72hours maximum concering awaitng response on support tickets,emails overdue we shall respond all within 72hours maxmium. its is recommended to report all future supported related enquiry to our manager only. only for emergency need to contact site admin. please do not send multiple emails to concerning same problem to manager and admin. this will buy u serious delay and result in late response. Best Regards AdnanRaj

12-22-2014, 20:34	#2 (permalink)
.:UnitedGSM:. No Life Poster Join Date: May 2007 Location: Philippines Posts: 1,331 Member: 502531 Status: Offline Thanks Meter: 897	Same as old look....its better to have forum exclusive only for clients..for this setup support team can make sticky post about solutions.and also genie users can discause and share thier ideas..can help to guide also for common problems., ....