Teleway - Poor Customer Service - GSM-Forum

ahmed · 07-09-2002, 21:49

i HAVE BEEN WAITING FOR CLOSE TO 2 MONTHS FOR MY ORDER TO BE SENT OUT BY DENNIS OF TELEWAY , I HAVE SPOKEN TO HIM TWICE AND BEEN REASSURED A NUMBER OF TIMES BY E MAIL THAT MY ORDER IS TO BE SENT OUT , TO DATE NOTHING HAS MATERIALISED.

j2000 · 07-09-2002, 22:10

u mean teleway no send the package till now...?

ahmed · 07-09-2002, 23:13

thats right , only promises from Dennis

Tekdis.com · 07-09-2002, 23:18

We have spent thousands with Dennis and everything has always been on time and as arranged on various products. I am sure their will be a genuine reason or oversight, Dennis is a trustable guy.

mobidoc · 07-09-2002, 23:56

hello m8s

teleway r trustfull , i always work with them .

regards .

dani146 · 07-10-2002, 01:56

Hi.
I'm positive that Denis is trustable. Contact him by
phone so you'll solve your problem live.

WBR, Daniel M.

gsm flying free · 07-10-2002, 02:04

I'm waiting for 2 weeks and nothing comes
I send the money for a v66 clip that he promised that he had in stock. And denis don't send nothing. He told me that I must week one week because he don't have the clips.

Tomoroww I will go to western union office to recover my money.

I think it's a bad service from him.

__________________

alnasser · 07-10-2002, 02:24

TELEWAY ARE TRUSTABLE

i always deal with them

chemist · 07-10-2002, 03:14

Yes problems are not depending on Dennis but on stock limitation due to some avaibility problems of clip's parts.That's the reason of delays in deliverying.Anyway we hope to make all the clips already ordered come out asap we can hopefully before the end of this week.In the meantime who is interested can buy from me.I have some pcs on stock left on stock.
Regards to all members...
TheCheMist

Raskal · 07-11-2002, 17:07

Quote:

Originally posted by gsm flying free
I'm waiting for 2 weeks and nothing comes
I send the money for a v66 clip that he promised that he had in stock. And denis don't send nothing. He told me that I must week one week because he don't have the clips.

Tomoroww I will go to western union office to recover my money.

I think it's a bad service from him.

__________________

First of all the clips was NOT assembled in Teleway, we had assembled our V66 by ourself in Romania.
Hi, i´ve told you many many times that is a problem in UPS, i don´t have the tracking numbers now but i will post the numbers later here. Customs rejected our goods, and finally the goods will be sent back to Hong Kong. I think, not me and not you have any control about UPS or any other forwarders.

I have told you that we work STRICTLY "First come, first serve" and i the first batch of clips was allready sold before you had deposit any money!

I think it shows that we are serious, because we have NOT TOUCH YOUR MONEY in WU, until goods are not sent...

Now please do both of us one favour, and "RECOVER"
your NOT TOUCHED money again and don´t order from us any more. It is best for both of us.

Raskal · 07-11-2002, 17:10

Quote:

Originally posted by ahmed
i HAVE BEEN WAITING FOR CLOSE TO 2 MONTHS FOR MY ORDER TO BE SENT OUT BY DENNIS OF TELEWAY , I HAVE SPOKEN TO HIM TWICE AND BEEN REASSURED A NUMBER OF TIMES BY E MAIL THAT MY ORDER IS TO BE SENT OUT , TO DATE NOTHING HAS MATERIALISED.

Just one simple question, Ahmed:

Have you sent any TT to us? Simply answer YES or NO :-)

Raskal · 07-11-2002, 17:15

Quote:

Originally posted by Tekdis.com
We have spent thousands with Dennis and everything has always been on time and as arranged on various products. I am sure their will be a genuine reason or oversight, Dennis is a trustable guy.

Hi N&A,

Alex is here in HK now, and we are full of stock again, do you want to spend some thousands again

ahmed · 07-11-2002, 18:40

Raskal , speak to dennis , he will tell you all about my order ,
i have called him twice already .

Own · 07-13-2002, 04:38

Hi......Raskal
I sent massege to you long time why you are not reply to me, about you sent dongle but not sent sw in cd-rom for me.
i'm trustable you but may you are forgot to send sw it to me.
you sent goods to me ...ok quickly but send sw it to me again.

i dont have sw for use !!! with your dongle
Please check your mail [i sent to you many time]

best regards Own

Sher · 07-13-2002, 14:54

hi raskal

i bought motofix from you 1 month back , u just send me hardware
where is the software ?? i have sent u email 10 times
u never reply back !!

please send me link tod ownload software and flash files

07-09-2002, 21:49	#1 (permalink)
ahmed No Life Poster Join Date: Feb 2001 Posts: 1,290 Member: 3279 Status: Offline Thanks Meter: 19	Teleway - Poor Customer Service i HAVE BEEN WAITING FOR CLOSE TO 2 MONTHS FOR MY ORDER TO BE SENT OUT BY DENNIS OF TELEWAY , I HAVE SPOKEN TO HIM TWICE AND BEEN REASSURED A NUMBER OF TIMES BY E MAIL THAT MY ORDER IS TO BE SENT OUT , TO DATE NOTHING HAS MATERIALISED.

07-10-2002, 01:56	#6 (permalink)
dani146 Product Supporter Join Date: Mar 2001 Location: Cluj,Romania Age: 51 Posts: 1,107 Member: 3812 Status: Offline Thanks Meter: 3	100 % trustable Hi. I'm positive that Denis is trustable. Contact him by phone so you'll solve your problem live. WBR, Daniel M.

07-10-2002, 02:04	#7 (permalink)
gsm flying free Freak Poster Join Date: Apr 2001 Location: madrid Age: 44 Posts: 318 Member: 4411 Status: Offline Thanks Meter: 1	I'm waiting for 2 weeks and nothing comes I'm waiting for 2 weeks and nothing comes I send the money for a v66 clip that he promised that he had in stock. And denis don't send nothing. He told me that I must week one week because he don't have the clips. Tomoroww I will go to western union office to recover my money. I think it's a bad service from him. __________________

07-10-2002, 03:14	#9 (permalink)
chemist Freak Poster Join Date: Oct 2000 Location: probably 'round here! Age: 53 Posts: 131 Member: 2413 Status: Offline Thanks Meter: 0	Yes problems are not depending on Dennis but on stock limitation due to some avaibility problems of clip's parts.That's the reason of delays in deliverying.Anyway we hope to make all the clips already ordered come out asap we can hopefully before the end of this week.In the meantime who is interested can buy from me.I have some pcs on stock left on stock. Regards to all members... TheCheMist Last edited by chemist; 07-10-2002 at 03:16.

07-13-2002, 04:38	#14 (permalink)
Own No Life Poster Join Date: Aug 2001 Location: Minsk Russia Posts: 915 Member: 5569 Status: Offline Thanks Meter: 10	where? Hi......Raskal I sent massege to you long time why you are not reply to me, about you sent dongle but not sent sw in cd-rom for me. i'm trustable you but may you are forgot to send sw it to me. you sent goods to me ...ok quickly but send sw it to me again. i dont have sw for use !!! with your dongle Please check your mail [i sent to you many time] best regards Own

07-09-2002, 22:10	#2 (permalink)
j2000 No Life Poster Join Date: Sep 2001 Location: Country of "TIHS" Posts: 888 Member: 6349 Status: Offline Thanks Meter: 6	u mean teleway no send the package till now...?

07-09-2002, 23:13	#3 (permalink)
ahmed No Life Poster Join Date: Feb 2001 Posts: 1,290 Member: 3279 Status: Offline Thanks Meter: 19	thats right , only promises from Dennis

07-09-2002, 23:18	#4 (permalink)
Tekdis.com Banned Join Date: May 2002 Location: UK Age: 50 Posts: 146 Member: 11997 Status: Offline Thanks Meter: 0	We have spent thousands with Dennis and everything has always been on time and as arranged on various products. I am sure their will be a genuine reason or oversight, Dennis is a trustable guy.

07-09-2002, 23:56	#5 (permalink)
mobidoc Freak Poster Join Date: Nov 2001 Age: 45 Posts: 410 Member: 7327 Status: Offline Thanks Meter: 12	hello m8s teleway r trustfull , i always work with them . regards .

07-10-2002, 02:24	#8 (permalink)
alnasser Freak Poster Join Date: Feb 2001 Location: K.S.A Age: 23 Posts: 376 Member: 3463 Status: Offline Thanks Meter: 4	TELEWAY ARE TRUSTABLE i always deal with them

07-11-2002, 18:40	#13 (permalink)
ahmed No Life Poster Join Date: Feb 2001 Posts: 1,290 Member: 3279 Status: Offline Thanks Meter: 19	Raskal , speak to dennis , he will tell you all about my order , i have called him twice already .

07-13-2002, 14:54	#15 (permalink)
Sher Freak Poster Join Date: Oct 2001 Location: Burj AL Arab --- DUBAI Age: 42 Posts: 374 Member: 6837 Status: Offline Thanks Meter: 5	hi raskal i bought motofix from you 1 month back , u just send me hardware where is the software ?? i have sent u email 10 times u never reply back !! please send me link tod ownload software and flash files

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