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07-14-2003, 04:49 | #2 (permalink) |
Freak Poster Join Date: Jul 2003 Location: South America
Posts: 200
Member: 33057 Status: Offline Thanks Meter: 0 | no guarantee Hi I made a purchase with them. my product arrives me, buy 3 articles. of those which alone 1 work me ok. the other ones 2 don't work me. do I write email and don't they respond I already go 4 days writing them and don't they respond.?.. that it is my history PD. I use translator. |
07-14-2003, 15:21 | #5 (permalink) |
Freak Poster Join Date: Jul 2003 Location: South America
Posts: 200
Member: 33057 Status: Offline Thanks Meter: 0 | as he/she is them. I buy 3 articles. I received the 3. but alone 1 work me well. the other ones don't work, it doesn't serve. and do I write and don't they respond me?... it seems that they are not worthy of trust!! PD. I use translator |
07-16-2003, 19:42 | #7 (permalink) |
Freak Poster Join Date: Jul 2003 Location: South America
Posts: 200
Member: 33057 Status: Offline Thanks Meter: 0 | hi. I not have this problem you of another. they don't respond. newly yesterday Tuesday I received a mail I responded waiting another answer and anything. they are not very good in giving support and in giving guarantee it seems. I will count them in that finishes this problem ok. thank you. PD. I use translator |
07-18-2003, 23:22 | #8 (permalink) |
Freak Poster Join Date: Jul 2003 Age: 56
Posts: 250
Member: 34725 Status: Offline Thanks Meter: 0 | Greattop.com I have recently bought goods from them two items were missing. When you have a problem they do not respond so I sent them an email from another email address suprise, suprise I got a response from the other email as they thought it was a sale. They are a nightmare it took 2 weeks from start to finish before we received our products. |
07-19-2003, 16:47 | #9 (permalink) |
Freak Poster Join Date: Jul 2003 Location: South America
Posts: 200
Member: 33057 Status: Offline Thanks Meter: 0 | they respond when they want. they told me that he/she sent returned the bad articles. and they replaced but I only sent one to see, if it is that they replace me or not. I am to the wait to have that it happens. they are not very good dealers. |
07-19-2003, 16:53 | #10 (permalink) |
Freak Poster Join Date: Jul 2003 Age: 56
Posts: 250
Member: 34725 Status: Offline Thanks Meter: 0 | Does anyone know any other dealers that have better service and as keen prices, because there prices are good. Has anyone ordered goods and not received them yet? Is it just returns that you have a problem with? Hope this makes sense. |
07-22-2003, 08:38 | #11 (permalink) |
No Life Poster Join Date: Apr 2001 Location: on the beach
Posts: 1,995
Member: 4160 Status: Offline Thanks Meter: 1 | @Unlockcel i've sended a mail to Greatop about you and see the answer ,could you tell us if your problem is solved please? --------------------------------------------------------------------------------- First, thank you very much for your this message. Unlockcel ordered 3pcs C3xx unlocking clip from us. We sold lots this clip before him and never has bad response. After he email us the problem. I had transfered his questions to our engineering dept. The day he responsed problem is night of July 10th (Thursday). And we don't work each Sunday. Just as you know, technology problem need some time to reslove. And we reslove his problem for him on July 15th. Of course, we didn't response him in time because we need time to test the box and answer his questions. We are very busy each day and lots email and fax and other thing need to handle. And i forgot to inform him that we need a few days to reslove his problem and he need some patience, That is the bigger reason to cause the misunderstanding on that page you mentioned. Have a nice day. Best rgds Yours Grace --------------------------------------------------------------------------------- if others members had problems with them,please post here. br |
07-23-2003, 06:13 | #13 (permalink) |
Freak Poster Join Date: Jul 2003 Location: South America
Posts: 200
Member: 33057 Status: Offline Thanks Meter: 0 | my history continues equally. as I said in the other one post. they responded me, but not yet I have solution of my problem. that because they are hoping the bad team arrives him. it is comprehensible the delay but the problem was that they don't respond quick for some bad product. but if they respond quick when we speak for them?. me alone he/she wanted to comment my situation. not yet receipt the substitution. me alone he/she sent a bad clip for fear that when arriving me they don't return one good neither the bad. it is my distrust for the suffering problem. I will comment all that happens me with this problem. ok. |
07-23-2003, 12:44 | #14 (permalink) | |
Freak Poster Join Date: May 2003 Location: far away
Posts: 136
Member: 27854 Status: Offline Thanks Meter: 8 | Quote:
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07-24-2003, 19:01 | #15 (permalink) |
Freak Poster Join Date: Jul 2003 Location: South America
Posts: 200
Member: 33057 Status: Offline Thanks Meter: 0 | @elvispell Hello. I comment him that me not and I receive but restored of these people. I requested them if they could send me the good clip that you/they work while they hope the bad arrive. we don't lose this way time. but they don't respond. then I will show him the mail that you/they sent me.. I am waiting answers and anything.. : ( I comment them what I spend because I don't want that it passes them the same thing. if they don't solve my problem I will count the complete history. I hope we solve this. thank you. they should register here they give this way an answer but quick if they are reading me greattop registers to be able to receive and to respond my doubts and those of the other ones.. I continue waiting answers... |
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