Need help on Retrofit Ver 4.23 software installation please! - GSM-Forum

spvaka · 05-31-2003, 01:02

I dowloaded the Alcatel Service SW Retrofit vers 4.23 for HE1 and HD1 from the http://unlock.prolidi.cz website to my laptop which have windows 2000. I tried to run the software but have some problem. When I unzipped the files I see so many files in there.

Can anyone please help me how can I install this software to my laptop? Can I install it on Window 2000?

Thanks in advance for any help.

spv

The Dog · 06-23-2003, 16:19

If so then I have the same problem if you could help please?

spvaka · 07-02-2003, 10:53

Not yet!

Please help

spv

The Dog · 07-02-2003, 10:55

as I managed to get the code from the network eventually. I am sure every one will be different but just in case it is not then this is what they gave me 1191350964. Someone else has said to put the Cvirt into Windows systems folder, hasnt worked for me, you try it!!

spvaka · 07-02-2003, 10:59

Thank Dog,

I'll try that!

spv

spvaka · 07-02-2003, 11:10

Just tried copying the Cvirt and *.dll files into windows/system folders still does not work. Anyway when I try to run the program it gives me a red box window with the words "ERREUR INITIALISATION LGT" I think I'm getting somewhere.

Anyone have come across the same problem, please share!

spv

mr_x4you · 07-02-2003, 12:01

Retrofit does not run under Win2000, use Win98SE

bentys2000 · 07-06-2003, 10:12

for m-x4you.i sent you 2 mails for two weeks and no response...
please, why don't you want to help me!!!!

spvaka · 07-07-2003, 03:28

Hi all,

I think I managed to installed retrofit correctly, I can naow enter the normal screen with main menus. But still I have some problems.

1.

spvaka · 07-07-2003, 03:35

Hi all,

not yet finish my last post. here are the problems.

1. Most of the times as soon as I plug in the cable to the phone, the mobiles turns itself on.

2. Sometimes it stays off but I have to select switch on twice in order for the phone to be on. When I select general --> connect it displays error message "Erreur emission message", Erreur envoi message LCE. Then program seems to be freezed and can not exit normally. I have to Ctrl+Alt+Delete to quit the program.

Please help if you have come across this kind of problem.

thanks
spv

gladeo · 07-07-2003, 09:53

use cable with external power suply
than
1. power on phone
2. power off (while doing it - when phone swithces off) connect cable press power on in retrofit and quickly connect
3. phone now should be in test mode
4. next is easy

BR,
gladeo

bentys2000 · 07-07-2003, 13:50

have you selected com1 in main menu?
If not go to menu:general;link config..;mcx..;com1
and try

spvaka · 07-07-2003, 21:17

Hi guys,

I really appreciate your help. I think thats my problem! I only used cable with no external power. Yes I have selected com 1 already. I don't have such cable but when I have one I'll try again.

thanks
spv

spvaka · 07-08-2003, 04:02

Hi guys,

Do you know where I can get the cable with external power for HE1 phones?

thanks
spv

Beto · 07-13-2003, 19:15

Please let me try to put things you said before all together..

All software made for Windows95/98 that use port (COM ports) connections does not work in Windows 2000/XP just because there is no compatibility between 2000/XP with prior win versions in comunication API functions. There is a small program named Useport.exe (i think) that should solve this problem.

It is a very simple task to change a simple data cable to a external powered one. Just use a 9V bat. with a diode following the positive wire (anode to the bat) and plug the two wires with the serial diode to the circuit. The black one goes to circuit ground. The one with the diode (positive) should be connected to a supply point. If there is an IC like 7404 link to its 14 pin, if there is a 5V regulator (7805), link it to pin ner 1. If there is nothing of this, find what COM port pins are beeing used to power the circuit and conect the positive wire after the circuit diode connected to that pin. Usualy there are 2 RS232 pins doing that job.

This is not a good thing to explain in text but.. maybe it gives u some ideas : )

05-31-2003, 01:02	#1 (permalink)
spvaka Insane Poster Join Date: May 2003 Location: Tonga Age: 42 Posts: 89 Member: 29011 Status: Offline Thanks: 0 Thanked 0 Times in 0 Posts	Need help on Retrofit Ver 4.23 software installation please! I dowloaded the Alcatel Service SW Retrofit vers 4.23 for HE1 and HD1 from the http://unlock.prolidi.cz website to my laptop which have windows 2000. I tried to run the software but have some problem. When I unzipped the files I see so many files in there. Can anyone please help me how can I install this software to my laptop? Can I install it on Window 2000? Thanks in advance for any help. spv

06-23-2003, 16:19	#2 (permalink)
The Dog No Life Poster Join Date: Nov 2002 Location: Canary Islands Age: 42 Posts: 1,403 Member: 17351 Status: Offline Thanks: 43 Thanked 41 Times in 24 Posts	Did you get any help? If so then I have the same problem if you could help please?

07-02-2003, 10:55	#4 (permalink)
The Dog No Life Poster Join Date: Nov 2002 Location: Canary Islands Age: 42 Posts: 1,403 Member: 17351 Status: Offline Thanks: 43 Thanked 41 Times in 24 Posts	Well I dont need it now as I managed to get the code from the network eventually. I am sure every one will be different but just in case it is not then this is what they gave me 1191350964. Someone else has said to put the Cvirt into Windows systems folder, hasnt worked for me, you try it!!

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07-02-2003, 10:53	#3 (permalink)
spvaka Insane Poster Join Date: May 2003 Location: Tonga Age: 42 Posts: 89 Member: 29011 Status: Offline Thanks: 0 Thanked 0 Times in 0 Posts	Not yet! Please help spv

07-02-2003, 10:59	#5 (permalink)
spvaka Insane Poster Join Date: May 2003 Location: Tonga Age: 42 Posts: 89 Member: 29011 Status: Offline Thanks: 0 Thanked 0 Times in 0 Posts	Thank Dog, I'll try that! spv

07-02-2003, 11:10	#6 (permalink)
spvaka Insane Poster Join Date: May 2003 Location: Tonga Age: 42 Posts: 89 Member: 29011 Status: Offline Thanks: 0 Thanked 0 Times in 0 Posts	Just tried copying the Cvirt and *.dll files into windows/system folders still does not work. Anyway when I try to run the program it gives me a red box window with the words "ERREUR INITIALISATION LGT" I think I'm getting somewhere. Anyone have come across the same problem, please share! spv

07-02-2003, 12:01	#7 (permalink)
mr_x4you No Life Poster Join Date: Jun 2001 Location: Black Mesa Age: 38 Posts: 3,292 Member: 4989 Status: Offline Thanks: 2 Thanked 11 Times in 10 Posts	Retrofit does not run under Win2000, use Win98SE

07-06-2003, 10:12	#8 (permalink)
bentys2000 No Life Poster Join Date: May 2003 Location: yopougon(cote d'ivoire) Posts: 609 Member: 28334 Status: Offline Thanks: 0 Thanked 4 Times in 4 Posts	for m-x4you.i sent you 2 mails for two weeks and no response... please, why don't you want to help me!!!!

07-07-2003, 03:28	#9 (permalink)
spvaka Insane Poster Join Date: May 2003 Location: Tonga Age: 42 Posts: 89 Member: 29011 Status: Offline Thanks: 0 Thanked 0 Times in 0 Posts	Hi all, I think I managed to installed retrofit correctly, I can naow enter the normal screen with main menus. But still I have some problems. 1.

07-07-2003, 03:35	#10 (permalink)
spvaka Insane Poster Join Date: May 2003 Location: Tonga Age: 42 Posts: 89 Member: 29011 Status: Offline Thanks: 0 Thanked 0 Times in 0 Posts	Hi all, not yet finish my last post. here are the problems. 1. Most of the times as soon as I plug in the cable to the phone, the mobiles turns itself on. 2. Sometimes it stays off but I have to select switch on twice in order for the phone to be on. When I select general --> connect it displays error message "Erreur emission message", Erreur envoi message LCE. Then program seems to be freezed and can not exit normally. I have to Ctrl+Alt+Delete to quit the program. Please help if you have come across this kind of problem. thanks spv

07-07-2003, 09:53	#11 (permalink)
gladeo No Life Poster Join Date: Nov 2001 Location: Poland, Kielce Age: 34 Posts: 584 Member: 7493 Status: Offline Thanks: 10 Thanked 1 Time in 1 Post	use cable with external power suply than 1. power on phone 2. power off (while doing it - when phone swithces off) connect cable press power on in retrofit and quickly connect 3. phone now should be in test mode 4. next is easy BR, gladeo

07-07-2003, 13:50	#12 (permalink)
bentys2000 No Life Poster Join Date: May 2003 Location: yopougon(cote d'ivoire) Posts: 609 Member: 28334 Status: Offline Thanks: 0 Thanked 4 Times in 4 Posts	have you selected com1 in main menu? If not go to menu:general;link config..;mcx..;com1 and try

07-07-2003, 21:17	#13 (permalink)
spvaka Insane Poster Join Date: May 2003 Location: Tonga Age: 42 Posts: 89 Member: 29011 Status: Offline Thanks: 0 Thanked 0 Times in 0 Posts	Hi guys, I really appreciate your help. I think thats my problem! I only used cable with no external power. Yes I have selected com 1 already. I don't have such cable but when I have one I'll try again. thanks spv

07-08-2003, 04:02	#14 (permalink)
spvaka Insane Poster Join Date: May 2003 Location: Tonga Age: 42 Posts: 89 Member: 29011 Status: Offline Thanks: 0 Thanked 0 Times in 0 Posts	Hi guys, Do you know where I can get the cable with external power for HE1 phones? thanks spv

07-13-2003, 19:15	#15 (permalink)
Beto Junior Member Join Date: Feb 2003 Location: Lisbon - Portugal Posts: 35 Member: 20890 Status: Offline Thanks: 0 Thanked 0 Times in 0 Posts	Please let me try to put things you said before all together.. All software made for Windows95/98 that use port (COM ports) connections does not work in Windows 2000/XP just because there is no compatibility between 2000/XP with prior win versions in comunication API functions. There is a small program named Useport.exe (i think) that should solve this problem. It is a very simple task to change a simple data cable to a external powered one. Just use a 9V bat. with a diode following the positive wire (anode to the bat) and plug the two wires with the serial diode to the circuit. The black one goes to circuit ground. The one with the diode (positive) should be connected to a supply point. If there is an IC like 7404 link to its 14 pin, if there is a 5V regulator (7805), link it to pin ner 1. If there is nothing of this, find what COM port pins are beeing used to power the circuit and conect the positive wire after the circuit diode connected to that pin. Usualy there are 2 RS232 pins doing that job. This is not a good thing to explain in text but.. maybe it gives u some ideas : )