What does it mean - GSM-Forum

Charlie Chan · 10-08-2003, 02:12

if the phone says 'contact service'?

Medz · 10-08-2003, 21:42

It means that the phone is unable to compleet the normally
satrting-up routein because of internal problem ( SoftWare
or HardWare). That problem needs U to contact a service
center to fix it.

amana24 · 10-08-2003, 21:55

thnks for ur information

Charlie Chan · 10-08-2003, 22:03

are there anywhere, where i can find some help in fixing the problem, like service guides and stuff

gena · 10-15-2003, 19:50

try flash

moguth · 10-16-2003, 10:06

there are different kinds of CS

phone starts normal - after the Insert SIM Card Message it restarts and shows Contact Service:

Software Problem (98%)

phone shows Contact Service after Switching on (without real Booting):

Hardware error

software errors can be faulty checksums, damaged EEprom..

hardware errors @ dct3 are mostly Cobba and sometimes CCont related (in case of 3310, 3330 and 3410: mostly COBBA and in case of 3210 mostly CCont)

@ dct4 are in most cases software errors the reason for the CS

( ...5 times wrong entered unlock codes

)

raid · 10-16-2003, 21:44

The best way for DCT3 phones is( eeprom tool by B-Phreaks ) ,this software can test the phone and tell exactly the reason for contact service.
regards

10-08-2003, 02:12	#1 (permalink)
Charlie Chan Junior Member Join Date: Sep 2003 Posts: 14 Member: 40339 Status: Offline Thanks Meter: 0	What does it mean if the phone says 'contact service'?

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10-08-2003, 21:42	#2 (permalink)
Medz No Life Poster Join Date: Sep 2003 Age: 66 Posts: 807 Member: 39601 Status: Offline Thanks Meter: 13	It means that the phone is unable to compleet the normally satrting-up routein because of internal problem ( SoftWare or HardWare). That problem needs U to contact a service center to fix it.

10-08-2003, 21:55	#3 (permalink)
amana24 Freak Poster Join Date: Nov 2001 Location: in the world Age: 52 Posts: 210 Member: 7168 Status: Offline Thanks Meter: 3	thnks for ur information

10-08-2003, 22:03	#4 (permalink)
Charlie Chan Junior Member Join Date: Sep 2003 Posts: 14 Member: 40339 Status: Offline Thanks Meter: 0	are there anywhere, where i can find some help in fixing the problem, like service guides and stuff

10-15-2003, 19:50	#5 (permalink)
gena Freak Poster Join Date: Oct 2003 Posts: 170 Member: 41523 Status: Offline Thanks Meter: 8	try flash

10-16-2003, 10:06	#6 (permalink)
moguth Freak Poster Join Date: Dec 2001 Location: Banana Republic of Germany Age: 55 Posts: 273 Member: 7769 Status: Offline Thanks Meter: 0	there are different kinds of CS phone starts normal - after the Insert SIM Card Message it restarts and shows Contact Service: Software Problem (98%) phone shows Contact Service after Switching on (without real Booting): Hardware error software errors can be faulty checksums, damaged EEprom.. hardware errors @ dct3 are mostly Cobba and sometimes CCont related (in case of 3310, 3330 and 3410: mostly COBBA and in case of 3210 mostly CCont) @ dct4 are in most cases software errors the reason for the CS ( ...5 times wrong entered unlock codes )

10-16-2003, 21:44	#7 (permalink)
raid No Life Poster Join Date: Oct 2003 Location: Yemen Age: 53 Posts: 650 Member: 41256 Status: Offline Thanks Meter: 74	The best way for DCT3 phones is( eeprom tool by B-Phreaks ) ,this software can test the phone and tell exactly the reason for contact service. regards