6100 contact service - GSM-Forum

dapinderjit · 02-19-2010, 04:28

nokia 6100 contact service need help here
its not customer's phone
its my own
i was using the phone
and suddenly the phone hanged
and turned off
i have flashed the phone but no help
what could be done up here....
thanks

syed tuqeer · 02-19-2010, 10:01

post the Info log, will make us easier to analyze.

AUN_KHALIL · 02-19-2010, 10:16

try to recover with flash or post log

dapinderjit · 02-19-2010, 10:18

1st Boot: Ok, DCT4, UPP: 1120 [Npl-2] [2.0.9.0]
2nd Boot: u_2nd.fia, Ver: 4.79.0
Fl0: 0x01000000-0x017FFFFF,0001277E,Amd 29BDS064J
Algorithm: u_amd.fia, Ver: 4.79.0
Rebooting Mobile

dapinderjit · 02-19-2010, 10:22

1st Boot: Ok, DCT4, UPP: 1120 [Npl-2] [2.0.9.0]
2nd Boot: u_2nd.fia, Ver: 4.79.0
Fl0: 0x01000000-0x017FFFFF,0001277E,Amd 29BDS064J
Algorithm: u_amd.fia, Ver: 4.79.0
Algorithm Ok, MSID: 849B37FB55BEA548CCBEEFD1FB
Decoded MSID: 516EBAE9-00DB43F7-A9000000
Encoded FAID: A9E012D6-7058C3F4-877767BC
IMAGE: npl2__06.310
Area1: 0x01000000-0x0100FFFF Erased, Time: 00:00
Area2: 0x01010000-0x0157FFFF Erased, Time: 00:45
Area3: 0x016B0000-0x017EFFFF Erased, Time: 00:11
Area4: 0x01EB0000-0x01FEFFFF Out of Chip Bounds
MCU Flashing Completed, Time: 00:31
IMAGE: npl2__06.31.ucp_me1
Area1: 0x01580000-0x016AFFFF Erased, Time: 00:09
CNT Flashing Completed, Time: 00:02
Running: Nokia File Server
Contents Package Extracting Ok, Time: 00:15
1st Boot: Ok, DCT4, UPP: 1120 [Npl-2] [2.0.9.0]
2nd Boot: u_2nd.fia, Ver: 4.79.0
Fl0: 0x01000000-0x017FFFFF,0001277E,Amd 29BDS064J
Algorithm: u_amd.fia, Ver: 4.79.0
Algorithm Ok, MSID: 84C0EBA9E7C8435AFB78EE10A1
Decoded MSID: 516EBAE9-00DB43F7-AA000000
Encoded FAID: 5715A4CD-9BD759E4-9573D4C5
IMAGE: npl2__06.31e
Area1: 0x01580000-0x016AFFFF Erased, Time: 00:10
PPM Flashing Completed, Time: 00:06
Flashing Completed, Rebooting Mobile

dapinderjit · 02-19-2010, 10:22

the phone flashes ok
but contact service
and i have tried writing pm too....

dapinderjit · 02-19-2010, 10:23

IMEI: 353396-00-613021-0, ASIC: 2
SimLocks Initialized (OM Ok), Time: 00:01
UI Defaults Ok, Time: 00:05
Set UI Factory Defaults Ok, Time: 00:00
Set Full Factory Defaults Ok, Time: 00:00
Set Software Upgrade Defaults Ok, Time: 00:00
Set Security Ok, Time: 00:01

most_powerful · 03-30-2010, 15:07

Quote:

Originally Posted by dapinderjit

IMEI: 353396-00-613021-0, ASIC: 2
SimLocks Initialized (OM Ok), Time: 00:01
UI Defaults Ok, Time: 00:05
Set UI Factory Defaults Ok, Time: 00:00
Set Full Factory Defaults Ok, Time: 00:00
Set Software Upgrade Defaults Ok, Time: 00:00
Set Security Ok, Time: 00:01

did you manage to solve this problem if so then how? i also have a nokia 6100, which was ok, but today its showing CONTACT SERVICE all of a sudden. if i flash it then will it be ok? please advise. thnx

digitalgsm_cora · 04-01-2010, 05:57

Is hardware problem.... Try to check there is some imperfect contacts with screws and main bord of the phone... try to release a litlle bit screws

B.R.

d.jain · 04-01-2010, 06:54

only rehot cpu with good flx or rebool cpu youer set is %10000000000000 ok........................

most_powerful · 04-01-2010, 15:41

you know what my 6100 just sorted it self out itself. its strange. now its working ok, and no contact service. i didnt even do anything to it. but i have flashed it anyway now, with a newer version of software and see how it goes.

nomi_42us · 04-02-2010, 13:44

hardware problem. rehot or reball cpu.. tested many times....

most_powerful · 04-02-2010, 14:40

Quote:

Originally Posted by nomi_42us

hardware problem. rehot or reball cpu.. tested many times....

what do you mean by "rehot" cpu? what is that? how do i do that? explain please

nomi_42us · 04-03-2010, 10:15

I mean upp .... Rehot or reball upp to solve ur problem.... Tested many times.....

most_powerful · 04-03-2010, 11:06

Quote:

Originally Posted by nomi_42us

I mean upp .... Rehot or reball upp to solve ur problem.... Tested many times.....

but i dont know how to do it? cn you explain what to do please, coz i have never done it before

02-19-2010, 04:28	#1 (permalink)
dapinderjit No Life Poster Join Date: May 2005 Location: India Age: 26 Posts: 1,233 Member: 145082 Status: Offline Thanks: 53 Thanked 780 Times in 91 Posts	6100 contact service nokia 6100 contact service need help here its not customer's phone its my own i was using the phone and suddenly the phone hanged and turned off i have flashed the phone but no help what could be done up here.... thanks

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02-19-2010, 10:01	#2 (permalink)
syed tuqeer No Life Poster Join Date: Dec 2007 Posts: 3,448 Member: 654997 Status: Offline Sonork: 100.1613804 Thanks: 61 Thanked 2,090 Times in 960 Posts	post the Info log, will make us easier to analyze.

02-19-2010, 10:16	#3 (permalink)
AUN_KHALIL No Life Poster Join Date: Jul 2008 Location: pakistan Posts: 796 Member: 821450 Status: Offline Sonork: khalil_lush Thanks: 65 Thanked 277 Times in 150 Posts	try to recover with flash or post log

02-19-2010, 10:18	#4 (permalink)
dapinderjit No Life Poster Join Date: May 2005 Location: India Age: 26 Posts: 1,233 Member: 145082 Status: Offline Thanks: 53 Thanked 780 Times in 91 Posts	1st Boot: Ok, DCT4, UPP: 1120 [Npl-2] [2.0.9.0] 2nd Boot: u_2nd.fia, Ver: 4.79.0 Fl0: 0x01000000-0x017FFFFF,0001277E,Amd 29BDS064J Algorithm: u_amd.fia, Ver: 4.79.0 Rebooting Mobile

02-19-2010, 10:22	#5 (permalink)
dapinderjit No Life Poster Join Date: May 2005 Location: India Age: 26 Posts: 1,233 Member: 145082 Status: Offline Thanks: 53 Thanked 780 Times in 91 Posts	1st Boot: Ok, DCT4, UPP: 1120 [Npl-2] [2.0.9.0] 2nd Boot: u_2nd.fia, Ver: 4.79.0 Fl0: 0x01000000-0x017FFFFF,0001277E,Amd 29BDS064J Algorithm: u_amd.fia, Ver: 4.79.0 Algorithm Ok, MSID: 849B37FB55BEA548CCBEEFD1FB Decoded MSID: 516EBAE9-00DB43F7-A9000000 Encoded FAID: A9E012D6-7058C3F4-877767BC IMAGE: npl2__06.310 Area1: 0x01000000-0x0100FFFF Erased, Time: 00:00 Area2: 0x01010000-0x0157FFFF Erased, Time: 00:45 Area3: 0x016B0000-0x017EFFFF Erased, Time: 00:11 Area4: 0x01EB0000-0x01FEFFFF Out of Chip Bounds MCU Flashing Completed, Time: 00:31 IMAGE: npl2__06.31.ucp_me1 Area1: 0x01580000-0x016AFFFF Erased, Time: 00:09 CNT Flashing Completed, Time: 00:02 Running: Nokia File Server Contents Package Extracting Ok, Time: 00:15 1st Boot: Ok, DCT4, UPP: 1120 [Npl-2] [2.0.9.0] 2nd Boot: u_2nd.fia, Ver: 4.79.0 Fl0: 0x01000000-0x017FFFFF,0001277E,Amd 29BDS064J Algorithm: u_amd.fia, Ver: 4.79.0 Algorithm Ok, MSID: 84C0EBA9E7C8435AFB78EE10A1 Decoded MSID: 516EBAE9-00DB43F7-AA000000 Encoded FAID: 5715A4CD-9BD759E4-9573D4C5 IMAGE: npl2__06.31e Area1: 0x01580000-0x016AFFFF Erased, Time: 00:10 PPM Flashing Completed, Time: 00:06 Flashing Completed, Rebooting Mobile

02-19-2010, 10:22	#6 (permalink)
dapinderjit No Life Poster Join Date: May 2005 Location: India Age: 26 Posts: 1,233 Member: 145082 Status: Offline Thanks: 53 Thanked 780 Times in 91 Posts	the phone flashes ok but contact service and i have tried writing pm too....

02-19-2010, 10:23	#7 (permalink)
dapinderjit No Life Poster Join Date: May 2005 Location: India Age: 26 Posts: 1,233 Member: 145082 Status: Offline Thanks: 53 Thanked 780 Times in 91 Posts	IMEI: 353396-00-613021-0, ASIC: 2 SimLocks Initialized (OM Ok), Time: 00:01 UI Defaults Ok, Time: 00:05 Set UI Factory Defaults Ok, Time: 00:00 Set Full Factory Defaults Ok, Time: 00:00 Set Software Upgrade Defaults Ok, Time: 00:00 Set Security Ok, Time: 00:01

04-01-2010, 05:57	#9 (permalink)
digitalgsm_cora No Life Poster Join Date: Mar 2008 Location: ROMANIA Posts: 953 Member: 727888 Status: Offline Sonork: digitalgsm Thanks: 204 Thanked 188 Times in 112 Posts	Is hardware problem.... Try to check there is some imperfect contacts with screws and main bord of the phone... try to release a litlle bit screws B.R.

04-01-2010, 06:54	#10 (permalink)
d.jain No Life Poster Join Date: Jan 2008 Location: sai baba shirdi Age: 33 Posts: 1,867 Member: 670629 Status: Offline Sonork: 100.1590208 Thanks: 4,653 Thanked 431 Times in 291 Posts	only rehot cpu with good flx or rebool cpu youer set is %10000000000000 ok........................

04-01-2010, 15:41	#11 (permalink)
most_powerful No Life Poster Join Date: May 2006 Posts: 699 Member: 275689 Status: Offline Thanks: 39 Thanked 76 Times in 57 Posts	you know what my 6100 just sorted it self out itself. its strange. now its working ok, and no contact service. i didnt even do anything to it. but i have flashed it anyway now, with a newer version of software and see how it goes.

04-02-2010, 13:44	#12 (permalink)
nomi_42us No Life Poster Join Date: May 2007 Location: .::Rawalpindi::. Posts: 1,454 Member: 500844 Status: Offline Thanks: 121 Thanked 216 Times in 158 Posts	hardware problem. rehot or reball cpu.. tested many times....

04-03-2010, 10:15	#14 (permalink)
nomi_42us No Life Poster Join Date: May 2007 Location: .::Rawalpindi::. Posts: 1,454 Member: 500844 Status: Offline Thanks: 121 Thanked 216 Times in 158 Posts	I mean upp .... Rehot or reball upp to solve ur problem.... Tested many times.....