An interesting chat with club.nokia regarding the software on a 6310i

[Cad]

-----Original Message-----
> From: ext
> Sent: 09/06/2002 02:41:46
> To: ClubNokiaCareline.eng@nokia.com
> Subject: Ask Nokia
>
> Email: no.worries@orange.net *
> Web Account: cadwizzard
> Name: Darryl Leaning
> Product: 6310i
> Category: software
>
> Question: I have had many nokia phones, and upgraded the software,
> unlocked and activated hidden features etc. I have been reading the Nokia
> service manual and up until recently i didnt have the full set of Call
> divert menus, but i used soft ware to Override CSP and my menus returned.
> I then noticed that i didnt have game services, and that my GPRS conection
> couldnt be set to always online, plus i couldnt enter my Club Nokia ID as
> there was no option to do this. There was also some other menu items
> missing. I used seperate software to activate these menus too. The only
> menu option now missing (according to the instruction manual i received on
> the CD Rom i got with my 6310i) is the Startup Tone menu. The software
> version of my phone is 4.80.
> Has this option been removed in this version?
>
> Could you please tell me why a lot of the features in my phone were
> disabled when i bought it, and also why has the startup tone option been
> removed??
>
> Thankyou in advance for your comprehensive response,
>
> Darryl Leaning
----------------------------------------------------------------

> Dear Mr. Leaning
>
> Thank you for contacting Club Nokia Careline.
>
> In response to your query regarding the software flash you performed
> yourself: network-locked handsets often have features removed if the
network
> does not support them, hence the removal of the call divert menu and GPRS
> connection options.
> In most cases, the removal of menu items can be due to either software
> faults or software versions removing these features (such as the 'send'
> option in the composer of the 33xx series).
> We cannot recommend or endorse software flashing unless performed by an
> authorised Nokia Service Point, and your Manufacturer's Warranty is now
> invalidated, however you could have had a software upgrade performed free
of
> charge at a Nokia Service Point had you wished this.
>
> Please don't hesitate to contact us again if you have any further
questions.
>
> Yours sincerely
>
>
> Nokia Service Professional
> UK & Ireland Team
> Club Nokia Careline
>
>
>
>
-----Original Message-----
From: ext ~Cad~
Sent: 09/18/2002 19:25:50
To: clubnokiacareline.eng@nokia.com
Subject: Re: Ask Nokia | Our Ref: 1-28DRQW

Sorry if i misled you, but i havent reflashed my phone, i dont own the
hardware to do so, i have mereley used commercially available software called
logomanager to activate csp override, which can be reversed just by clicking
a button. and i have already the most current software version for my phone
as it is new. i would never try to reflash the software while still in
warranty period.
The startup tone that i asked about, isnt network dependant and it seems not
a sw fault either. the call divert menu seperate options do work with my
network, i have used the seperate options before, and now continue to do so.
I think possibly my network has used sim profile menu removal to save tech
support calls by only giving one option, but i needed the choice to divert
calls to different numbers if busy, and if out of reach.

I have since found that resetting my startup logo to the nokia (very nicely
animated) hands logo has given me the tone and menu i was missing.

Thankyou for your time and help,

Darryl Leaning


----- Original Message -----
From: <clubnokiacareline.eng@nokia.com>
To: <no.worries@orange.net>
Sent: Wednesday, September 18, 2002 3:34 PM
Subject: RE: Ask Nokia | Our Ref: 1-28DRQW


Dear Darryl,

Thank you for contacting Club Nokia Careline.

In reply to your email, regarding the services of Nokia. We are pleased to
hear that you have figured out the problem with the 6310i.
Please don't hesitate to contact us again if you have any further questions.

Yours sincerely,


Nokia Service Professional
UK & Ireland Team
Club Nokia Careline



Well, they are so helpful arent they

[Gee]

Nokia take the piss don't they i registred with club nokia bought loads of credits to downloads games etc from club nokia and my user name and pass word no longer works when i try to re register says that i've already registered.

*** holes ripped me off

[Dave.W]

lmao

Please don't hesitate to contact us again if you have any further questions

they never answered any questions, you had to tell them the answers!
@gee, i had similar problems, all my phones are already registered to club nokia but i bought them new and a phone i actually did register no longer has a valid password for some reason.
nokia *****