N-GAGE "Device start-up failed. Contact the retailer" - GSM-Forum

pazeth™ · 07-23-2005, 15:22

Hi all,
"Device start-up failed. Contact the retailer", I was fullerase flash, MCU+PPM, write PM, unlock, format user area 10 times but not luck, any body know how to fix it? it is hardware problem, but I don't know what IC have been damaged.

pazeth™ · 07-23-2005, 19:09

"Device start-up failed. Contact the retailer" who can slove this problem?

Rolf2 · 07-24-2005, 01:25

ADSP flashed successfull ?

R.

pazeth™ · 07-24-2005, 05:36

Quote:

Originally Posted by Rolf2

ADSP flashed successfull ?

R.

Hi,
thanks for reply, I do not flash ADSP, can you tell me how to flash ADSP please?

gsmindia · 07-24-2005, 09:17

which box do u use for unlocking ufs/twister

arisa · 07-24-2005, 09:28

Quote:

Originally Posted by pazeth

Hi all,
"Device start-up failed. Contact the retailer", I was fullerase flash, MCU+PPM, write PM, unlock, format user area 10 times but not luck, any body know how to fix it? it is hardware problem, but I don't know what IC have been damaged.

if this kind of problem happens, plug in the charger, when the phone is charging,turn it on.( this is charger start up )

once its turned on, install this file ( fixss ) to the phone's memory ( not mmc ).

restart the phone

problem solved.

its not hardware problem ,its a firmware bug.

tell me how it goes

jarniel · 07-24-2005, 11:05

Quote:

Originally Posted by pazeth

"Device start-up failed. Contact the retailer" who can slove this problem?

make it format user area.....it will work good.

pazeth™ · 07-25-2005, 06:16

Quote:

Originally Posted by jarniel

make it format user area.....it will work good.

+++

read my first post man, I was make format user are more than 10 times

pazeth™ · 07-25-2005, 06:21

Quote:

Originally Posted by arisa

if this kind of problem happens, plug in the charger, when the phone is charging,turn it on.( this is charger start up )

once its turned on, install this file ( fixss ) to the phone's memory ( not mmc ).

restart the phone

problem solved.

its not hardware problem ,its a firmware bug.

tell me how it goes

yes i do like your idea but the problem in I can't install anything on device, phone can't start-up or start up failed, when I press power buttom, loading and white screen and restart, I can't install anything........., any more idea?

Abelardz23 · 07-25-2005, 07:11

in that case only ADSP flashing is the best solution....using JAF which is most tested for me...compare to griffin and prodigy...

arisa · 07-25-2005, 07:53

Quote:

Originally Posted by pazeth

yes i do like your idea but the problem in I can't install anything on device, phone can't start-up or start up failed, when I press power buttom, loading and white screen and restart, I can't install anything........., any more idea?

the charger start up didnt work? well , i can only help so far, just install the fixss file when you're able to boot up your phone

pazeth™ · 07-25-2005, 08:04

Quote:

Originally Posted by theboy23

in that case only ADSP flashing is the best solution....using JAF which is most tested for me...compare to griffin and prodigy...

V3.4 BoxID:FF8A
SN: xxxxxxxxx
ACTIVATED BOX

Phone data:
V 4.03/26-11-2003/NEM-4/(c) NMP.
IMEI 351520001398819
Product Profile file is: 8418099.pp
Initializing Phone...
Flash configuration:
9B040001007E25022540000201007E25...
Boot and Flash loaders operation took 11.781001 seconds
Erasing - erase took 178.547008 seconds
Flashing MCU - flashing took 264.062013 seconds
Flash configuration:
9B040001007E25022540000201007E25...
Erasing - erase took 12.688001 seconds
Flashing PPM - flashing took 20.109001 seconds
Flashing DONE
After flash processing...

Phone data:
V 4.03/26-11-2003/NEM-4/(c) NMP.
IMEI 351520001398819
No Java upload specified

Write Product profile file:
D:\Program Files\Nokia\Phoenix\Products\NEM-4\8418099.pp
Product Profile Accepted
AfpOK
Initializing DSP
Failed to detect boot device

I try to flash ADSP but giving me failed messaged

pazeth™ · 07-25-2005, 08:09

Quote:

Originally Posted by arisa

the charger start up didnt work? well , i can only help so far, just install the fixss file when you're able to boot up your phone

the problem is I can't install anything on it, phone can't boot, phone is " start-up failed, contact the retailer" with or without plug in charger, if my phone can be install something, it means there is no problem with my phone.

jarniel · 07-25-2005, 08:17

did the phone falldown b4 or water damage(even drops of water)? remove and change the cpu then flash it again. i solved this one time,even everything is good;flashing,write adsp,upload pm file it still appear c.s... hope it will help you

Raheeeeb · 07-25-2005, 09:54

[QUOTE=jarniel]did the phone falldown b4 or water damage(even drops of water)? remove and change the cpu then flash it again.

cpu faulty not make that message if this problem is hardware the user area falsh ic is damaged and the way we check this is manual formate if the set not complete manaul formate so most of time as i said

07-23-2005, 15:22	#1 (permalink)
pazeth™ No Life Poster Join Date: Jul 2004 Location: BANDA ACEH INDONESIA Posts: 1,268 Member: 74519 Status: Offline Thanks Meter: 79	N-GAGE "Device start-up failed. Contact the retailer" Hi all, "Device start-up failed. Contact the retailer", I was fullerase flash, MCU+PPM, write PM, unlock, format user area 10 times but not luck, any body know how to fix it? it is hardware problem, but I don't know what IC have been damaged.

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07-23-2005, 19:09	#2 (permalink)
pazeth™ No Life Poster Join Date: Jul 2004 Location: BANDA ACEH INDONESIA Posts: 1,268 Member: 74519 Status: Offline Thanks Meter: 79	"Device start-up failed. Contact the retailer" who can slove this problem?

07-24-2005, 01:25	#3 (permalink)
Rolf2 Freak Poster Join Date: Jul 2003 Location: CCCP Age: 54 Posts: 281 Member: 34145 Status: Offline Thanks Meter: 16	ADSP flashed successfull ? R.

07-24-2005, 09:17	#5 (permalink)
gsmindia No Life Poster Join Date: Jan 2005 Location: india Age: 49 Posts: 546 Member: 107636 Status: Offline Thanks Meter: 100	which box do u use for unlocking ufs/twister

07-25-2005, 07:11	#10 (permalink)
Abelardz23 Freak Poster Join Date: Oct 2003 Location: Philippnes,Pasig City Posts: 338 Member: 42165 Status: Offline Thanks Meter: 35	in that case only ADSP flashing is the best solution....using JAF which is most tested for me...compare to griffin and prodigy...

07-25-2005, 08:17	#14 (permalink)
jarniel Freak Poster Join Date: May 2005 Location: ksa Age: 52 Posts: 301 Member: 149600 Status: Offline Thanks Meter: 11	did the phone falldown b4 or water damage(even drops of water)? remove and change the cpu then flash it again. i solved this one time,even everything is good;flashing,write adsp,upload pm file it still appear c.s... hope it will help you

07-25-2005, 09:54	#15 (permalink)
Raheeeeb No Life Poster Join Date: Oct 2001 Location: -------- Age: 55 Posts: 1,009 Member: 7062 Status: Offline Thanks Meter: 126	[QUOTE=jarniel]did the phone falldown b4 or water damage(even drops of water)? remove and change the cpu then flash it again. cpu faulty not make that message if this problem is hardware the user area falsh ic is damaged and the way we check this is manual formate if the set not complete manaul formate so most of time as i said