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Go Back   GSM-Forum > GSM & CDMA Phones / Tablets Software & Hardware Area > Nokia > Nokia Hardware & Hardware Repair

Nokia Hardware & Hardware Repair all what you need for Hardware Repairing for Nokia Phones. Before writing any thread here try to check the Frequently Asked Questions Section.

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Old 04-25-2004, 18:09   #1 (permalink)
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Need help with contact serveice 7250/7250i

Only reply to this thread if you use phoenix software, as i only use pheonix.
I got about 1000+ phones of 7250/7250i contact service
(self test, they fail for


We have tried MANY solutions to sure this fault:
Changed Flash Prom
Changed UEM
Changed UPP
IMEI Rebuilt phone
IMEI Rebuilt phone with a different product code
Flash phone from dead
Flashed phone with content package
Flashed phone without content package

BUT STILL say contact service !!

If you having same problem, when you use phoenix to rebuilt phones, i ask, what box do you tick when you rebuilt it? There either UEM or Flash Prom:
Note: When i change flash prom, i have ticked the flash prom box, rebuilt it, and still failed, tried ticking BOTH boxes, and still contact service...

When i rebuilt it, the file will load into the phone, but a error 'simlock programming failed' but if you go to phone --> phone information, (on pheonix program) it has dumped the product code and IMEI into the phone, as you can see on the screen. !!

I have also tried rebuilding the phone in panel jig and docking station...

I may think it to do with the IMEI as alot of them has a 00 in the IMEI

I could go on, but if you know what im on about, please reply, with advice or hints/tips.

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Old 04-25-2004, 18:28   #2 (permalink)
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I had the same problem with original phoenix (when rebuilding) also the energy calibration failed with the JVB-1

After I tried with griffin and phone was ok
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Old 04-25-2004, 18:38   #3 (permalink)
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JVB 1 (small black boxes) ALWAYS fail, its all to do with a dry joint on the inside, we now, when calibrating push down on the boxes, and it passes fine.
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Old 04-25-2004, 18:44   #4 (permalink)
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i have one with same problem with battery phone turn on with C-S but the strange thing that the phone turn on normal without c-s with service cable !! any idea ?
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Old 04-28-2004, 08:42   #5 (permalink)
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just found out. make sure you rebuild the phone in the JBV-1 and not the panel jig.
Also make sure the JBV-1 software is updates to version 18.
All info can be found on partners website, technical bulletin.
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