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Go Back   GSM-Forum > GSM & CDMA Phones / Tablets Software & Hardware Area > Nokia > Nokia Hardware & Hardware Repair

Nokia Hardware & Hardware Repair all what you need for Hardware Repairing for Nokia Phones. Before writing any thread here try to check the Frequently Asked Questions Section.

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Old 03-13-2013, 10:05   #1 (permalink)
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nokia c2-01 contact service

hi guys.i have a nokia c2-01 with contact service error after nokia logo.i flashed with lkatest version but no luck.here is log
MXKEY [MxKey Team HTI Flasher Interface (WinUSB) 5], SN: C08175B0
Using device: USB Phonet and HTI, FW ver: 00.50, SN: 0000684D
Connection status: UHCI:HUB::USB 2.00 (Full-speed)
Driver: nmwcdnsuc, ver: 7.1.32.75
Module ver: 1.0.0.21313(12-12-2012), Library ver: 1.0.0.14337(12-12-2012)
Processing MCU file: rm721__11.40.mcusw
[BB5,XSR 1.6] size: 28.58 MB
Supported Ids: 0203192102004100, 020C192102004100, 0203192102024100, 020C192102024100, 0203192102044100, 020C192102044100
Make sure USB cable, Battery and charger are removed from device.
Insert USB cable, Battery back to device(make sure to have fully charged battery).
Insert Charger or Press phone's power button(if flashing doesnt start automatically)
Waiting for USB ROM device ...
CMT SYSTEM ASIC ID: 000000010000022600000001020C192102044100 [RAPS2 ver: PA 4.x]
CMT EM0 ID: 00001051
CMT EM1 ID: 00001060
CMT PUBLIC ID: 149000147E2E59408B5417939047EA85A8C7A227
CMT ASIC MODE ID: 00
CMT ROOT KEY HASH: 7B045400E1752022F9EB80B0DEA9C65D
CMT ROM ID: 67E82268F29CEA60
Loading CMT secondary boot code
SecondaryBoot: RAP3Gv40_2nd.fg [BB5] version: 11.14.0 revision: 3.0 size: 0x3AC0
Supported Ids: 0203192102004000, 020C192102004000, 0203192102024000, 020C192102024000, 020C192102004100, 0203192102004100, 020C192102014100, 0203192102014100, 020C192102014000, 0203192102014000, 020C192102034000, 0203192102034000, 0203192102024100, 020C192102024100, 0203192102034100, 020C192102034100, 0203192102054100, 020C192102054100, 0203192102044100, 020C192102044100
eBB5ProtocolType: NEW
Secondary boot loaded.
Storage0: 0000 0000 - 0000 0000 type: RAM, asic:CMT
Storage1: FFFF 0000 - 0000 0000 type: MMC, asic:CMT
Storage2: 0000 0000 - 0000 0000 [unused/removed] type: FLASH,NOR, asic:CMT
Storage3: 0000 0001 - 0000 0000 [unused/removed] type: FLASH,NOR, asic:CMT
Storage4: 00EC 0030 - 0000 0431 [Samsung K5W1G13ACM-DJ60,1 Gbits] type: FLASH,MuxOneNAND, asic:CMT
Suggested algorithm: XSR 1.6
Loading CMT update server data
Algorithm: RAP3Gv40_XSR17_alg.fg [XSR 1.6] version: 11.14.0 revision: 3.0 size: 0x91BD2
Supported Ids: 0203192102004000, 020C192102004000, 0203192102024000, 020C192102024000, 020C192102004100, 0203192102004100, 020C192102014100, 0203192102014100, 020C192102014000, 0203192102014000, 020C192102034000, 0203192102034000, 0203192102024100, 020C192102024100, 0203192102034100, 020C192102034100, 0203192102054100, 020C192102054100, 0203192102044100, 020C192102044100
Update server code loaded.
Waiting for USB device removal ...
Device connected: nmwcdnsuc\Nokia USB Flashing Generic, PORT_ID: EDE6E82
FUR: Adding Asic CMT as client OK.
Reading CMT NPC (0x168 bytes).
Reading CMT VARIANT (0x0 bytes).
Reading CMT CCC (0x160 bytes).
Reading CMT HWC (0xD4 bytes).
Reading CMT R&D (0x0 bytes).
Reading CMT MDM_KEYS (0x0 bytes).
Reading CMT PARTNERC (0x0 bytes).
RPL(CERT) backup already exist (C:\mobileEx\3.5\data\backup\BB5_35741804051776_CE RT.rpl).
CMT PAPUBKEYS HASH: 8443ECD57D2EDADDAADBAD248F1B3B559E14D184
Storing certificate [NPC, CCC, HWC, R&D] ...OK
Partitioning....
Partitioning complete
Erase size: 37.69 MB
CMT FLASH,MuxOneNAND area [00020000-000203FF]
CMT FLASH,MuxOneNAND area [00060000-0009FFFF]
CMT FLASH,MuxOneNAND area [000A0000-0025FFFF]
CMT FLASH,MuxOneNAND area [003E0000-005DFFFF]
CMT FLASH,MuxOneNAND area [005E0000-010DFFFF]
CMT FLASH,MuxOneNAND area [01EC0000-01EDFFFF]
CMT FLASH,MuxOneNAND area [027C0000-02CBFFFF]
CMT FLASH,MuxOneNAND area [077C0000-07B3FFFF]
CMT FLASH,MuxOneNAND area [010E0000-01EBFFFF]
Formating partition ...
Flash programming ...
CMT ADA block sent
CMT KEYS block sent
CMT PRIMAPP block sent
CMT PASUBTOC block sent
CMT PAPUBKEYS: 8443ECD5 [] sent
CMT RAP3NAND block sent
CMT UPDAPP block sent
CMT DSP0 block sent
CMT MCUSW block sent
CMT MCUSW1 block sent
CMT GENIO_INIT block sent
CMT ISA+DYNSW block sent
Programming completed in 59.953 s
Processing PPM file: rm721__11.40.ppm_b
[BB5,XSR 1.6] size: 6.22 MB
Supported Ids: 0203192102004100, 020C192102004100, 0203192102024100, 020C192102024100, 0203192102044100, 020C192102044100
Erase size: 8.87 MB
CMT FLASH,MuxOneNAND area [01EE0000-027BFFFF]
Flash programming ...
Programming completed in 12.828 s
Processing CNT file: rm721__11.40_008.image_b_play_pl_v2_9j0g5
[BB5,XSR 1.6] size: 15.75 MB
Supported Ids: 0203192102004100, 020C192102004100, 0203192102024100, 020C192102024100, 0203192102044100, 020C192102044100
Erase size: 75.06 MB
CMT FLASH,MuxOneNAND area [02CC0000-077BFFFF]
Formating partition ...
Flash programming ...
Programming completed in 33.187 s
Total time for flashing process(boot+erase+write) was 2 min 0.141 s
Waiting for USB device removal ...
Waiting for device boot up ...
Device connected: nmwcdnsuc\Nokia USB Flashing Generic, PORT_ID: EDE6E82
Waiting for USB device removal ...
Device connected: nmwcdnsuc\Nokia USB Flashing Generic, PORT_ID: EDE6E82
Open device failed: FFFFFFFF (4) The system cannot open the file
Warning: Phone did not reboot to normal mode.

reheated combo flash,reheated pearl ic but no luck.any solution?
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Old 03-13-2013, 10:25   #2 (permalink)
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mobile not get into local or test mode . use other software to check (infinity best)
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Old 03-13-2013, 12:17   #3 (permalink)
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Phone type: RM-721 (Nokia C2-01)
SW version: V 11.40 24-10-12 RM-721 (c) Nokia
Imei plain: 35741804051776-8
Product code: 059G0G8
Battery voltage: 4822 mV, current: 82 mA
Language Pack:
- not available.

SLPA ver[5]: PA_SIMLOC30 (20 digit NCK)
warning: avoid SW Downgrade & manual erase to this phone !
Camera config: NI00IIIIRR0301035602, ver: 001.002

SIMLOCK seems to be valid
SUPERDONGLE_KEY seems to be valid
CMLA_KEY seems to be valid
WMDRM_PD seems to be valid
SIMLOCK_TEST passed
SECURITY_TEST failed!


Imei net: 357418040517768
Version: SIMLOCK SERVER
Provider: Orange Romania , Country: Romania
Counter: 0/3, 0/10

CONFIG_DATA: 2261000000000000
PROFILE_BITS: 8000000000000000

BLOCK1: 1=CLOSED(MCCMNC), DATA=22610F [Romania-Orange Romania ]

phone goes to test mode but it has error on security.any way to solve this?
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Old 03-13-2013, 12:31   #4 (permalink)
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and when i try to flash with fbus i get this
MXKEY [MxKey Team HTI Flasher Interface (WinUSB) 5], SN: C08175B0
Using device: HTI, FW ver: 00.50, SN: 0000684D
Connection status: UHCI:HUB:USB 2.00 (Full-speed)
Driver: WinUSB, ver: 3.5.1.0
Module ver: 1.0.0.21313(12-12-2012), Library ver: 1.0.0.14337(12-12-2012)

Phone type: RM-721 (Nokia C2-01)
SW version: V 11.40 24-10-12 RM-721 (c) Nokia

ERROR: Packet Error(0xAA), code 0xC0000001
ERROR: Packet Error(0xAA), code 0xC0000002
Error details:
Bad contact, TX line remains low !
VCC_PH BSI TX RX RX2 CLK
1 0 0 1 1 0
ERROR: bootstrap failed!

bot cable problem,tested 2
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Old 03-14-2013, 02:49   #5 (permalink)
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BLOCK1: 1=CLOSED(MCCMNC), DATA=22610F [Romania-Orange Romania ]
Need unlock buy unlock code
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Old 03-17-2013, 12:07   #6 (permalink)
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i dont need unlock for the phone!the problem is contact service after nokia logo!
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Old 08-29-2013, 18:00   #7 (permalink)
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Red face Nokia C2-01 Contact service Please Help

I have also the same problem
can any one have solution nokia c2-01 contact service issue
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Old 10-15-2013, 08:08   #8 (permalink)
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Booting Phone via FBUS...


AdvanceBox SendBootCodeEx
InitialiseBootstrap_DCT5 DIR
BootFlashMode_DCT5

************************************************** ****
TIME STARTS HERE
************************************************** ****

BootFlashModeDCT5Ex Succeeded First Time
SYSTEM_ID_RESPONSE_BB5 (0xC0) - 0 (0x00) bytes returned
Number of Sub Blocks 7 (0x07)
1 SYSTEM_ASIC_ID 01
Block Length : 21 (15)
BB ASIC Index : 0 (00) CMT
ID DWORD 0 : 00000001
ID DWORD 1 : 00000226
ID DWORD 2 : 00000001
ID DWORD 3 : 020C1921
ID DWORD 4 : 02044100
2 EM_ASIC_ID 02
Block Length : 5 (05)
BB ASIC Index : 0 (00) CMT
ID DWORD 0 : 00001051
3 EM_ASIC_ID 02
Block Length : 5 (05)
BB ASIC Index : 0 (00) CMT
ID DWORD 0 : 00001060
4 PUBLIC_ID 12
Block Length : 21 (15)
BB ASIC Index : 0 (00) CMT
ID DWORD 0 : 0D600110
ID DWORD 1 : 12255940
ID DWORD 2 : 0BA9CF24
ID DWORD 3 : A2E048EC
ID DWORD 4 : 98E4A90D
5 ASIC_MODE_ID 13
Block Length : 2 (02)
BB ASIC Index : 0 (00) CMT
Mode Id : 00
6 ROOT_KEY_HASH 14
Block Length : 17 (11)
BB ASIC Index : 0 (00) CMT
Hash : 7B 04 54 00 E1 75 20 22 F9 EB 80 B0 DE A9 C6 5D
7 ROM_ID 15
Block Length : 9 (09)
BB ASIC Index : 0 (00) CMT
CRC 0 : 67E82268
CRC 1 : F29CEA60
Checksum 14

SearchForBootstrap_DCT5..
C:\AdvanceBox Turbo Flasher\Nokia\BB5_Loader\New\RAP3Gv40_2nd.fg
Boot File - Version 012.08.00
Boot File - Revision 0x0003 (3)
eBB5ProtocolType == New
PrepareBootstrapFile_DCT5 replaced "SILO" with "2ND\0"
PrepareBootstrapFile_DCT5 replaced "BOOT_MEDIAX" with "BOOT_MEDIA0"
SearchForBootstrap_DCT5 : No Error - 0 (0x00)
Secondary Loader Sent...
TransmissionTypeRequest_DCT5_NewProtocol
TRANSMISSION_TYPE_REQUEST_BB5 GET_PROTOCOLS_BB5
TRANSMISSION_TYPE_REQUEST_BB5 : 59 01 3E 00 C0
TransmissionTypeRequest_DCT5_NewProtocol
FPIF_TRANSMISSION_MODE_LIST_BB5 using default mode 04 DDRand2TX
TRANSMISSION_TYPE_REQUEST_BB5 : 59 02 41 02 04 00 36 03 00 00 61 1C
Transmission Type Request Sent...
ConfigurationRequest_DCT5 (RAM_SIZE_BB5 0x0000)..
MCU_CONFIGURATION_RESPONSE_BB5:
MessageID : 06
SubBlocks : 06
1 Sub Block ID : 10 STORAGE_DEVICE_ID_BB5
Block Length : 0B
BB ASIC Index : CMT 00
Device Type : RAM 05
Device Index : 00
Manufacturer Code : 0000 -> Flash
Device ID : 0000 -> not detected
Extended/Fixed ID : 0000
Revision ID : 0000
2 Sub Block ID : 10 STORAGE_DEVICE_ID_BB5
Block Length : 0B
BB ASIC Index : CMT 00
Device Type : MMC 04
Device Index : 00
Manufacturer Code : FFFF -> Flash
Device ID : 0000 -> BAD FLASH TYPE
Extended/Fixed ID : 0000
Revision ID : 0000
3 Sub Block ID : 10 STORAGE_DEVICE_ID_BB5
Block Length : 0B
BB ASIC Index : CMT 00
Device Type : NOR 00
Device Index : 00
Manufacturer Code : 0000 -> Flash
Device ID : 0000 -> not detected
Extended/Fixed ID : 0000
Revision ID : 0000
4 Sub Block ID : 10 STORAGE_DEVICE_ID_BB5
Block Length : 0B
BB ASIC Index : CMT 00
Device Type : NOR 00
Device Index : 01
Manufacturer Code : 0000 -> SPANSION
Device ID : 0001 -> not used
Extended/Fixed ID : 0000
Revision ID : 0000
5 Sub Block ID : 10 STORAGE_DEVICE_ID_BB5
Block Length : 0B
BB ASIC Index : CMT 00
Device Type : MuxOneNAND 03
Device Index : 00
Manufacturer Code : 00EC ->
Device ID : 0030 -> K5W1G13ACB
Extended/Fixed ID : 0000
Revision ID : 0431
6 Sub Block ID : 35 NAND_DRIVER_VERSION_BB5
Block Length : 09
BB ASIC Index : CMT 00
Data : XSR 1.6
Checksum : 25
SearchForBootstrap_DCT5 : No Error - 0 (0x00)
FLS1SendAlgoCodeEx..
SendAlgoCode_DCT5..
SearchForAlgorithm_DCT5..
Looking for ALL Devices...
Searching Algorithm Files MuxOneNAND (03) ManID :00EC DevID :0030 ExtID :0000 RevID :0431
Flash Descriptor
Manufacturer Code : 00EC
Device ID : 0030
Extended/Fixed ID : 0000
Revision ID : 0000
Size : 08000000 (128 MB)
VPP Info : 0000
Erase10s : 1E
Block1s : 32
BErase1s : 02
Reserved0 : 00
Reserved1 : 00
Reserved2 : 00
C:\AdvanceBox Turbo Flasher\Nokia\BB5_Loader\New\RAP3Gv40_XSR17_alg.fg
Algorithm File - Version 012.08.00
Algorithm File - Revision 0x0003 (3)
eBB5ProtocolType == New
Algo Loader Sent...
SendCodeStart_NewProtocol :
SendCodeStart_NewProtocol_DCT5 : No Error - 0 (0x00)
TransmissionTypeRequest_DCT5_NewProtocol
TRANSMISSION_TYPE_REQUEST_BB5 GET_PROTOCOLS_BB5
TRANSMISSION_TYPE_REQUEST_BB5 : 59 01 3E 00 C0
TransmissionTypeRequest_DCT5_NewProtocol
FPIF_TRANSMISSION_MODE_LIST_BB5 using default mode 04 DDRand2TX
TRANSMISSION_TYPE_REQUEST_BB5 : 59 02 41 02 04 00 36 03 00 00 61 1C
SendAlgoCodeFile_DCT5 : No Error - 0 (0x00)
FUR_Control_AddClient_BB5() ASIC_INDEX_CMT (Ready)
FUR control Ok...
VPP Enabled by Software
Using Internal VPP
VPP Enabled by Software
FLASH_VOLTAGE_INIT_BB5 : 5C 01 26 04 00 00 00 00 D4
PAPUB_KEYS_HASH_REQ_BB5
PhoneInfoRequest_BB5 (Asic Index 00 )
PHONE_INFO_RESPONSE_BB5
PAPUB_KEYS_HASH_RESP_BB5 2A
BB Asic Index : 00
CMT PAPUBKEYS HASH:
8443ECD57D2EDADDAADBAD248F1B3B559E14D184

===========================================
PHONE FIRMWARE VERSION:
V 11.40 24-10-12 RM-721 (c) Nokia
===========================================

VPP Enabled by Software
Using Internal VPP
VPP Enabled by Software
FLASH_VOLTAGE_INIT_BB5 : 5C 01 26 04 00 00 00 00 D4
StartErase_DCT5...
BlockLength : 0x10 (16)
ERASE Blocks : 0x01 (1)
0 ERASE_AREA_BB5 0x13
Block Length : 0x0D (13)
BB ASIC Index : 0x00 CMT

Erase_SendEraseBlock_BB5_NAND
Task in Progress... Please Wait...

Successfully erased..

Now Writing : CMT NPC Certificate 0x0400 Bytes

NPC Write Successful...

StartErase_DCT5...
BlockLength : 0x10 (16)
ERASE Blocks : 0x01 (1)
0 ERASE_AREA_BB5 0x13
Block Length : 0x0D (13)
BB ASIC Index : 0x00 CMT

Erase_SendEraseBlock_BB5_NAND
Task in Progress... Please Wait...

Successfully erased..

Now Writing : CMT CCC Certificate 0x0400 Bytes

CCC Write Successful...

StartErase_DCT5...
BlockLength : 0x10 (16)
ERASE Blocks : 0x01 (1)
0 ERASE_AREA_BB5 0x13
Block Length : 0x0D (13)
BB ASIC Index : 0x00 CMT

Erase_SendEraseBlock_BB5_NAND
Task in Progress... Please Wait...

Successfully erased..

Now Writing : CMT HWC Certificate 0x0400 Bytes

HWC Write Successful...

StartErase_DCT5...
BlockLength : 0x10 (16)
ERASE Blocks : 0x01 (1)
0 ERASE_AREA_BB5 0x13
Block Length : 0x0D (13)
BB ASIC Index : 0x00 CMT

Erase_SendEraseBlock_BB5_NAND
Task in Progress... Please Wait...

Successfully erased..

Now Writing : CMT R&D Certificate 0x0400 Bytes

R&D Write Successful...


Write Certificates OK!


RPL Upload Finished!!!


================================================
Basic Phone Information
================================================
MCU Version: V 11.40 24-10-12 RM-721 (c) Nokia
IMEI Plain : 357012049530342
IMEI Spare : A357012049530340
IMEI SV : 33570120495303476F
Phone Model: Nokia C2-01
Category : Phone
Phone Type : RM-721

================================================
Extended Phone Information
================================================
Product Serial Number: 0
Long Production SN : 0
PPM SW Version : V 11.40 24-10-12 RM-721 (c) Nokia MR1
BT MCM Version : 1673-46038
MCU SW Version : V 11.40 24-10-12 RM-721 (c) Nokia
RFIC Version : |Vapaus_6.5 | ???
DSP Version : SPR91_11.40
LCD Version : SEIKO
Content Pack Version : Content: mr1_059Q2M5 V 11.40 24-10-12 RM-721 (c) Nokia
AHNE Version : 41
RETU Version : 51
TAHVO Version : 00
Bluetooth ID : A8:E0:18:8B:71:02
CS Type : GSM850, GSM900, GSM1800, GSM1900, WCDMA I, WCDMA II, WCDMA VIII

================================================
Simlock Information
================================================
Unable to read SP Data..

================================================
Basic Phone Information
================================================
MCU Version: V 11.40 24-10-12 RM-721 (c) Nokia
IMEI Plain : 357012049530342
IMEI Spare : A357012049530340
IMEI SV : 33570120495303476F
Phone Model: Nokia C2-01
Category : Phone
Phone Type : RM-721

================================================
Extended Phone Information
================================================
Product Serial Number: 0
Long Production SN : 0
PPM SW Version : V 11.40 24-10-12 RM-721 (c) Nokia MR1
BT MCM Version : 1673-46038
MCU SW Version : V 11.40 24-10-12 RM-721 (c) Nokia
RFIC Version : |Vapaus_6.5 | ???
DSP Version : SPR91_11.40
LCD Version : SEIKO
Content Pack Version : Content: mr1_059Q2M5 V 11.40 24-10-12 RM-721 (c) Nokia
AHNE Version : 41
RETU Version : 51
TAHVO Version : 00
Bluetooth ID : A8:E0:18:8B:71:02
CS Type : GSM850, GSM900, GSM1800, GSM1900, WCDMA I, WCDMA II, WCDMA VIII

================================================
Simlock Information
================================================
Unable to read SP Data..
SECURITY_TEST : PASSED
SECURITY_CODE : 12345
PHONE_MODE : TEST

================================================
Dynamic Camera Configuration
================================================
DCC ID : NI00IIIIRR0301035602
DCC Ver: 001002
Status : OK


================================================== ====
Selected VPL File:
RM721_059Q2M5_11.40_023.vpl
================================================== ====
Variant Details : RM-721 NDT APAC-MR1 LATIN DARK GREY
Software Version : 11.40
Product Type : RM-721
Product Code : 059Q2M5
Variant Version : 023
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Old 10-15-2013, 08:09   #9 (permalink)
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plz any one help me how to solve
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Old 11-02-2013, 06:22   #10 (permalink)
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Phone type: RM-721 (Nokia C2-01)
SW version: V 11.40 24-10-12 RM-721 (c) Nokia
Imei plain: 35701204953034-2
Battery voltage: 3632 mV, current: 80 mA
Language Pack:
- not available.

SLPA ver[1]: PA_SL (15 digit NCK)
Camera config: NI00IIIIRR0301035602, ver: 001.002

SIMLOCK invalid!
SUPERDONGLE_KEY seems to be valid
CMLA_KEY seems to be valid
SIMLOCK_TEST failed!
SECURITY_TEST passed


SIMLOCK_DATA corrupted!
SIMLOCK_DATA corrupted!



how to solve plz help
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Old 11-02-2013, 06:26   #11 (permalink)
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SIMLOCK_DATA corrupted!


not possible ..........
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Old 11-02-2013, 06:31   #12 (permalink)
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you must write rpl if you do not have backup buy it Rpl file
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Old 11-02-2013, 06:32   #13 (permalink)
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you must write rpl if you do not have backup buy it Rpl file
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Old 11-02-2013, 15:24   #14 (permalink)
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Rpl currupt. Buy rpl or flash the phone on a pc that have ever flashed it before it currupts.
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Old 11-02-2013, 18:51   #15 (permalink)
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no way to solve this but..........one way i think only this to replace both power and flash ic.
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