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Go Back   GSM-Forum > GSM & CDMA Phones / Tablets Software & Hardware Area > Motorola > Motorola P2k


Motorola P2k A-Series: A630,A668,A728,A732,A768i,A780,A835,A840,A920,A925,A1000,A1200
C-Series: C250,C26x,C33x,C35x,C370,C380,C450,C550,C650,C390,C975,C980
E-Series: E1,E398,E390,E375,E370,E378i,E380,E680,E770,E1000,E680i,E1070
P-Series: P280
T-Series: T280,T720,T721i,T722i
V-Series: V60,V66,V7x,V80,V150,V180,V186,V188,V220,V226,V235, V30x,V360,V400,V500,V525,V535,V547,V555,V557,V635,V600,V620,V872, V3,V3x, V3i,V980,V975,V1050.
other-Series: like L6,L7,U6.

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Old 06-18-2006, 02:14   #1 (permalink)
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Unhappy Dead Phone?


Damn man, my phone (Motorola E398) is stuffed. I flashed an MP onto my phone using Flash Backup and everything went all right, but when I tried to flash my phone back to Starter XP MP using Flash Backup again, the whole phone went blank. Now when I check my phone using RSD Lite it says:
ESN: N / A
Technology: N / A
Software Version: N / A
Flex Version: N / A
Bootloader Version: N / A
DRM Version: N / A
When I turn my phone on in both normal mode and bootloader, the screen is absolutly blank (there is absolutly NOTHING on the screen, just like if the phone was off), and the whole phone seems dead (e.g. the keypad lights don't turn on either), but when I connect my phone to my PC, it says the phone is detected. Then when I try to backup a previous Backup using Flash Backup, I click the Restore button and then it says 'Sending loader failed! (May be already sent). Before continue, check is your PDS backup valid. Continue?', so I click Continue, then the bar comes up saying 'Erasing Memory (this process doesn't show)', and then it goes onto another bar saying 'Restoring Backup', then the bar is filled and then it says 'Restoring Backup.......failed!', then 'Shutdown Phone'. I even tried using RamDLD and RSD Lite, but they both had pretty much the same error. Can someone please help me with getting my phone back?

Last edited by happy_heme; 06-18-2006 at 09:34.
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Old 06-18-2006, 06:25   #2 (permalink)
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Which phone are you talking about?
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Old 06-18-2006, 09:28   #3 (permalink)
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Oh, my bad, a Motorola E398.
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Old 06-19-2006, 20:02   #4 (permalink)
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Hello, can someone please help me?
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Old 06-19-2006, 20:34   #5 (permalink)
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try pds repair with smart or usb and do full flash either with smart smf files or shx files
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Old 07-16-2006, 14:24   #6 (permalink)
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nobody have solution?
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Old 12-24-2006, 07:57   #7 (permalink)
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i've got the same prob , plz help us
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