PLEASE HELP me with my motorola w388!!

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My motorola w388 can't send or receive any sms and sometimes it hangs when I try to turn it off, I can't seem to store photos either.
I've read online that this is a common issue of the w388 and that the only way to fix it is by flashing it.
I've found this webpage that sort of explains how to do it with something called Scout Dongle. But those steps aren't explicit enough for me since I've never done this before.
Can anyone help me through these steps? I've downloaded the Scout Drivers and Scout Flash and also the other .rar file, but I haven't installed anything.

First step you going to download the motorola firmware go this website http://www.bandung-flasher.com/w388/...388-files.html
download register for this site for access for this file. u can download it
2 step download SCout Dongle Project - Soft & Drivers
download scoutdongle it's the best.... lol man

Tools & Materials :

1. Scout Dongle / Smart Clip SCard with latest software installed
2. Motorola W388 Usb data cable
3. Motorola W388 Firmware

Step By Step :

1. Install W388 / Locosto Driver
2. Open Scout software
3. Pick Compal Tab
4. Pick W397v,W388,W396 Model
5. Click on Browse Tab, then pick Motorola W388 Firmware
6. Click on " Flash selected Phone
7. Connect phone to PC via Usb data cable
8. Wait until all process done

Here's the log operations :
SCout 1.18. Flashing "W397v,W388,W396" on "USB" with firmware "D:\Master Flasher\Motorola W388 Flasher\HG01379.0141.K2.LP_W388_0141_A04.FLEX_W388 _AN_00L.m0"...
Connect phone with a battery at least 40% full of charge...
Initiation...
Transfer loader...
Convert file...
Program target...
Check blocks...
Flash completed successfully

source: how to Flashing Motorola W388 and others the best way