NEWBIE! problem using F1 with diamond dongle, need help please!!!

[ReyTech]

@MODS
I hve a new Diamond dongle and F1 box! ive downloaded the latest version Suote ver 1.0.38.12 and ive also downloaded the DCT4plus software as well and installed it! ive installed all the drivers correctly and the NSS starts ok! ive checked the devices in device managers and "federal one USB device" & "Sedna FTDI Device" are visible! but when i start the software i get this screenshot saying error"

Checking Framework...Done.
->..pdginterfc.dll version: 1.0.479
->....pdg4fbus.dll version: 1.0.1648
->....pdg4mbus.dll version: 1.0.106
->.....pdg4fls.dll version: 1.0.1164
->....pdg4flsc.dll version: 1.0.0.58
->pdgphonebook.dll version: 1.0.189
->.bb5usbflash.dll version: 1.0.0.42
Reading Virtual USB device...Done.
->Serial: 2bbbbb5, HW: 0.0 (sn chnged intenionally)
Testing Interfaces...
->USB DKU2....Supported.
->USB CA-53...Supported.
Testing Directories...
->DCT4 Loaders Dir('Flash')......Found.
-->0 file(s) found.
-->Please copy the loaders first!
->ADSP Loaders Dir('FlashUsb')...Found.
-->0 file(s) found.
-->Please copy the loaders first!
->DCT3 Loaders Dir('fls1sup')....Found.
-->0 file(s) found.
-->Please copy the loaders first!
->Products Dir('products').......Not Found.

and in the software i get only BB5 selection enabled & no DCT3, DCT4 & linda options!
pls see the screen shots below!

F1 upgraded to last version

SN: 10545, HW: 10.08, Build: 03.10.01.26
F1 device is in boot mode.
Device is ready for upgrade.
-------------------------------------------
Connecting to server...Done.
Nss Server Version 0.0.0.7
Getting module version...Done.
F1Module Version 0.0.0.1
Calculating file...Error!
Device already upgraded to last version!
Disconnecting from server...Done.

Pls inform me wht is the exact problem and how to use this box!!!!???????
WBR
ReyTech.