-15 Please Reinstall Support Suite! Help me... - GSM-Forum

pro_com · 09-04-2011, 18:31

-- UFSx Device: UFS3 SarasSoft, USB S/N: 135424
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 135424
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TWISTER
-- HWK ERROR : 0000
and
Error connecting UFS:
-15 Please Reinstall Support Suite!

kikas112 · 09-04-2011, 19:00

change usb cable and reinstall support suite

pro_com · 09-04-2011, 19:05

I have two box. Ufs3 and Ufsmicro. Ufs Micro working this cable and PC.

kikas112 · 09-04-2011, 19:07

box working before or this is new one ?

pro_com · 09-05-2011, 08:54

This is working before. I connect phone error box, and i'm check HWK Update clent this problem.

kikas112 · 09-05-2011, 08:59

try unplug hwk and plug it again, and try twister updater but at your own risk becouse of tempered or substitude

pro_com · 09-05-2011, 09:13

Before I update box and reinstall hwk, already tish error

kikas112 · 09-05-2011, 09:32

run ufs3tool hit connect and look for hwk it is found ??

pro_com · 09-05-2011, 11:38

this ufs3tool checked HWK :
HWK found...
HID 287B223A0027001B (0000000000000000)
HWK: 04A1

kikas112 · 09-05-2011, 11:42

goood now run that tool and tick 3 positions under fix then fix and update replug box from usb cable and try with update client

ufs3tools_c_v3.rar

pro_com · 09-05-2011, 13:21

always
-15 Please Reinstall Support Suite!

kikas112 · 09-05-2011, 13:24

are you in yahoo i add you

and are you reinstalled drivers ?? from device menager ??

pro_com · 09-05-2011, 13:44

I'm added [email protected]

kgn714 · 03-22-2014, 19:57

my hwk box not update problme msg 15 please rainstal suport suit

muhammadalirock · 03-23-2014, 17:25

UFSx_Support_Suite_Setup_v02.03.00.05 download this and ur all probles solve.....

09-04-2011, 18:31	#1 (permalink)
pro_com Insane Poster Join Date: Sep 2010 Location: Uzbekistan Posts: 89 Member: 1390531 Status: Offline Thanks Meter: 12	-15 Please Reinstall Support Suite! Help me... -- UFSx Device: UFS3 SarasSoft, USB S/N: 135424 -- Target Id : 62 CF 1 10 -- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003. -- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007. -- UFSx S/N : 135424 -- Features : 00000001 -- Licence 5 : True -- UFSx Vendor: TWISTER -- HWK ERROR : 0000 and Error connecting UFS: -15 Please Reinstall Support Suite!

09-05-2011, 13:24	#12 (permalink)
kikas112 No Life Poster Join Date: Jun 2011 Location: earth Posts: 1,984 Member: 1591394 Status: Offline Thanks Meter: 552	are you in yahoo i add you and are you reinstalled drivers ?? from device menager ?? Last edited by kikas112; 09-05-2011 at 13:29.

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09-04-2011, 19:00	#2 (permalink)
kikas112 No Life Poster Join Date: Jun 2011 Location: earth Posts: 1,984 Member: 1591394 Status: Offline Thanks Meter: 552	change usb cable and reinstall support suite

09-04-2011, 19:05	#3 (permalink)
pro_com Insane Poster Join Date: Sep 2010 Location: Uzbekistan Posts: 89 Member: 1390531 Status: Offline Thanks Meter: 12	I have two box. Ufs3 and Ufsmicro. Ufs Micro working this cable and PC.

09-04-2011, 19:07	#4 (permalink)
kikas112 No Life Poster Join Date: Jun 2011 Location: earth Posts: 1,984 Member: 1591394 Status: Offline Thanks Meter: 552	box working before or this is new one ?

09-05-2011, 08:54	#5 (permalink)
pro_com Insane Poster Join Date: Sep 2010 Location: Uzbekistan Posts: 89 Member: 1390531 Status: Offline Thanks Meter: 12	This is working before. I connect phone error box, and i'm check HWK Update clent this problem.

09-05-2011, 08:59	#6 (permalink)
kikas112 No Life Poster Join Date: Jun 2011 Location: earth Posts: 1,984 Member: 1591394 Status: Offline Thanks Meter: 552	try unplug hwk and plug it again, and try twister updater but at your own risk becouse of tempered or substitude

09-05-2011, 09:13	#7 (permalink)
pro_com Insane Poster Join Date: Sep 2010 Location: Uzbekistan Posts: 89 Member: 1390531 Status: Offline Thanks Meter: 12	Before I update box and reinstall hwk, already tish error

09-05-2011, 09:32	#8 (permalink)
kikas112 No Life Poster Join Date: Jun 2011 Location: earth Posts: 1,984 Member: 1591394 Status: Offline Thanks Meter: 552	run ufs3tool hit connect and look for hwk it is found ??

09-05-2011, 11:38	#9 (permalink)
pro_com Insane Poster Join Date: Sep 2010 Location: Uzbekistan Posts: 89 Member: 1390531 Status: Offline Thanks Meter: 12	this ufs3tool checked HWK : HWK found... HID 287B223A0027001B (0000000000000000) HWK: 04A1

09-05-2011, 11:42	#10 (permalink)
kikas112 No Life Poster Join Date: Jun 2011 Location: earth Posts: 1,984 Member: 1591394 Status: Offline Thanks Meter: 552	goood now run that tool and tick 3 positions under fix then fix and update replug box from usb cable and try with update client ufs3tools_c_v3.rar

09-05-2011, 13:21	#11 (permalink)
pro_com Insane Poster Join Date: Sep 2010 Location: Uzbekistan Posts: 89 Member: 1390531 Status: Offline Thanks Meter: 12	always -15 Please Reinstall Support Suite!

09-05-2011, 13:44	#13 (permalink)
pro_com Insane Poster Join Date: Sep 2010 Location: Uzbekistan Posts: 89 Member: 1390531 Status: Offline Thanks Meter: 12	I'm added [email protected]

03-22-2014, 19:57	#14 (permalink)
kgn714 Banned Join Date: Jun 2012 Location: K.G.N Mobile Clinic... Posts: 65 Member: 1777553 Status: Offline Thanks Meter: 19	my hwk box not update problme msg 15 please rainstal suport suit

03-23-2014, 17:25	#15 (permalink)
muhammadalirock Junior Member Join Date: Feb 2009 Posts: 5 Member: 961938 Status: Offline Thanks Meter: 2	UFSx_Support_Suite_Setup_v02.03.00.05 download this and ur all probles solve.....