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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Saras Boxes > UFS2 + UFS3-Tornadoflasher

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Old 09-12-2013, 05:19   #226 (permalink)
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Join Date: Jul 2010
Location: Saudi Arabia
Posts: 16
Member: 1347605
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Sonork: 100.1593531
Thanks Meter: 2
Box: 1 Location: 8995 Serial: 83347
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 83347
HID: A152E44943600012, HWK: A1.04-PRO1
LIC: True
Your IP: 180.188.226.141
Support: Account Ok
REST: Ok
UFSx: UFS3 SarasSoft, USB S/N: 83347
NVML: OK
INIT FBI Failed !

PLEASE HELP I NEED IT BADLY
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Old 09-12-2013, 07:29   #227 (permalink)
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HID Number Corrupted, Try to Use [Update Box]
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Old 09-12-2013, 08:23   #228 (permalink)
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INIT FBI Failed ! please help unable update
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Old 09-12-2013, 08:36   #229 (permalink)
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Box: 1 Location: 275 Serial: 96978
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 96978
HID: F526360E42600046, HWK: A1.04-PRO1
BOX_AUTH_ERROR: 20
HWK: NOT AUTHORISED, Update Box
Your IP: 117.207.46.254
Support: Account Ok
REST: Ok
UFSx: UFS3 SarasSoft, USB S/N: 96978
NVML: OK


box error 00000080


plz help
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Old 09-12-2013, 08:54   #230 (permalink)
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my HWK UPDATE problam

Code:
all is ok not need to update box or support
PLZZZZZZZZZ HELP ME HELP ME HWK team

T@nh@
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Old 09-12-2013, 09:26   #231 (permalink)
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My box not update
error for failed : 102
and
-16 please reinstall support suite..........
please help me
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Old 09-12-2013, 13:42   #232 (permalink)
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thanks.........................
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Old 09-12-2013, 14:08   #233 (permalink)
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Thank Hwk Team......................
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Old 09-12-2013, 14:41   #234 (permalink)
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Quote:
Originally Posted by DineshDias View Post
My ufs panel hangs while updating the box. Tried many times on windows xp as well as windows 7. Same problem occurs each time.
When the panel says "Wait, getting data...." , software hangs & only USB led (red) continuously on. Need to unplug the box to avoid panels' hanging.
When I unplug the box, software says, "GetftddeviceDescription - Device not found ..."

What should I do????

As I feel almost all these errors come up due to server busyness.
Earlier I mentioned above thread on page 13. According to our member bijayprusti I waited trying day by day to get my box updated & after few days I succeed the update.
So I say all the members having troubles in their update process, just keep trying on every day. U will be updated when the server not BUSY...
Good luck!
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Old 09-13-2013, 07:56   #235 (permalink)
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Box: 1 Location: 8995 Serial: 83347
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 7
UFS_USB V2.6 (c) SarasSoft 2005., Sn: 83347
LIC: True
Your IP: 180.188.226.8
Support: Bad HID, Cannot Access Suport
REST: Ok
UFSx: UFS3 SarasSoft, USB S/N: 83347
NVML: OK
INIT FBI Failed
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Old 09-14-2013, 11:10   #236 (permalink)
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Hello! I am a Chinese user. My HWK updates to complete, but open DCTxBB5 platform error, (please reinstall HWK Support Suite) other platforms also made the same mistake. Repeat the installation several times, this error how to solve?
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Old 09-14-2013, 12:49   #237 (permalink)
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which version of UFS panel you are using

Quote:
Originally Posted by lianhe77 View Post
Hello! I am a Chinese user. My HWK updates to complete, but open DCTxBB5 platform error, (please reinstall HWK Support Suite) other platforms also made the same mistake. Repeat the installation several times, this error how to solve?
which version of UFS panel you are using Try with 2.3.0.2 PRoblem may be solve
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Old 09-14-2013, 15:35   #238 (permalink)
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Sir my hwk suppot not ok......please help me
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Old 09-14-2013, 16:13   #239 (permalink)
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please help
Box: 1 Location: 1059 Serial: 82508
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 82508
HID: 8D6268B74160003E, HWK: A1.04-PRO1
LIC: True
None Authorised Copy of Software Detected, Reinstall
HWK: NOT AUTHORISED, Update Box
Bad IX: AB11
Failed: 102
Your IP: 39.52.226.222
Support: Account Ok
REST: Ok
UFSx: UFS3 SarasSoft, USB S/N: 82508
NVML: OK
BOOT: UFxBoot V2.2 (c) SarasSoft 2003.
CORE: UFS_USB V2.8 (c) SarasSoft 2007.
SERN: 82508
LIC5: True
BOXK: 0
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 82508
HID: 8D6268B74160003E, HWK: A1.04-PRO1
LIC: True
None Authorised Copy of Software Detected, Reinstall
HWK: NOT AUTHORISED, Update Box
Bad IX: AB11
Failed: 102
Authentication stage error: Server reported error: No more upgrade logs.
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Old 09-14-2013, 17:24   #240 (permalink)
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Quote:
Originally Posted by ahmed895 View Post
please help
Box: 1 Location: 1059 Serial: 82508
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 82508
HID: 8D6268B74160003E, HWK: A1.04-PRO1
LIC: True
None Authorised Copy of Software Detected, Reinstall
HWK: NOT AUTHORISED, Update Box
Bad IX: AB11
Failed: 102
Your IP: 39.52.226.222
Support: Account Ok
REST: Ok
UFSx: UFS3 SarasSoft, USB S/N: 82508
NVML: OK
BOOT: UFxBoot V2.2 (c) SarasSoft 2003.
CORE: UFS_USB V2.8 (c) SarasSoft 2007.
SERN: 82508
LIC5: True
BOXK: 0
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 82508
HID: 8D6268B74160003E, HWK: A1.04-PRO1
LIC: True
None Authorised Copy of Software Detected, Reinstall
HWK: NOT AUTHORISED, Update Box
Bad IX: AB11
Failed: 102
Authentication stage error: Server reported error: No more upgrade logs.
Try After 24 hours ur problem will be solve............


BR
GSM.SOLVE
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