6600: "Startup failed - contact retailer" - GSM-Forum

James_S · 08-12-2005, 04:28

Does anyone know what can cause this?

I have tried reflashing the device, and set full factory defaults. It still appears on startup.

Does anyone have any other device?

It may be hardware, because an official nokia service center did not manage to fix it. But their document said that didn't even work to flash it, which i did without problems. They also write "Probably UEM fault".

I'm not sure what UEM is, but i see it's possible to read and write it - is it possible to find some repair-UEM files?

**M@TRIX** · 08-12-2005, 11:54

hi bro
tray to flash the phone with chins flash
it will be ok
after this make any flash you want

gsmtronica · 08-12-2005, 12:06

Erase whole flash, then reflash again using the flash you want, when finishing flasing dont disconectmobile, do a format user area, than aplly all options ui settings
then phone will be unlocked, but if not catch network no prioblem write pm values and everything will be ok, pm values you can find on support Nokia pmm

Nonoyxp · 08-12-2005, 15:27

hi try 2 press wnd hold call+*+3+power botton!!

James_S · 08-12-2005, 17:08

GyRO: I don't understand german very well.

M@TRIX: Chins flash? What flash?

gsmtronica: I already tried flashing it, and format user area, but theres an error when formating user area.

nonoy: I have already tried that without luck.

SunMoon · 08-12-2005, 17:28

hey just format user area only -with ur ufs or any other........

James_S · 08-12-2005, 18:02

But i get error when formating user area.

BEMAX · 08-12-2005, 18:04

100% true , format user area ,if it's failed try to restart in normal mode by ufs and then retry format user area and all be ok tested and work
good luck

yeldar · 08-12-2005, 20:00

As other have posted - the answer is there if you look!!

But again if you find it hard to use the search facility:

Method to format 6600!

If you face any of the following problems:

1. Blank screen phone unable to reboot.
2. Phone only able to boot-up to "Nokia" word screen.
3. Install some program but not able to uninstall it after that.
4. Unable to delete unwanted files on C drive.
5. If contact retailer message appears

Do a Full phone formatting on your 6600 as per the steps below,

1. Make sure you have at least 3/4 charge of battery power left - IMPORTANT

2. Backup your contacts list and personal files to MMC memory card before formatting (if you can).

3. Switch-off your 6600 phone, remove and replace battery.

4. Press and hold 3 keys; Green dial key, * Star key, no. 3 key on keypad and then press the power on/off to swtich on the 6600 phone.

Remember, do not let go the 3 press and hold keys until you see a formatting word screen show!

5. After a few minutes when the Full phone formatting completed, your 6600 will back to original system and factory settting.

Problem is solved

WBR

yeldar

James_S · 08-12-2005, 21:21

yeldar: I have of course tried that. Read all posts before you post.

rakishi · 08-13-2005, 00:37

mine i tried thru UFS format failed, manual format thru 3keys failed also just stops formatting about 10% on phone. Any suggestions?

aditya123456 · 08-13-2005, 04:25

i want to incrase my 6600 volume like qd can somebody tell me what to do,is that any software can do this pls tell............BROTHERSSSSSSSSSSSSS

genocite · 08-13-2005, 05:01

check imei, corrupt imei can cause contact retailer, faulty ic flash number 2 also possible

**chiragp** · 08-13-2005, 05:33

only think to do is full factory,format user,unlock only by griffin every will be perfect bye friends ANY THINK ANY WHERE

James_S · 08-13-2005, 19:17

If it's a problem with UEM - can i read UEM from an other 6600 and write it to the problem-phone?

08-12-2005, 04:28	#1 (permalink)
James_S No Life Poster Join Date: Jan 2005 Age: 43 Posts: 1,728 Member: 105625 Status: Offline Thanks: 10 Thanked 43 Times in 33 Posts	6600: "Startup failed - contact retailer" Does anyone know what can cause this? I have tried reflashing the device, and set full factory defaults. It still appears on startup. Does anyone have any other device? It may be hardware, because an official nokia service center did not manage to fix it. But their document said that didn't even work to flash it, which i did without problems. They also write "Probably UEM fault". I'm not sure what UEM is, but i see it's possible to read and write it - is it possible to find some repair-UEM files?

08-12-2005, 12:06	#3 (permalink)
gsmtronica Freak Poster Join Date: May 2001 Location: Spain Posts: 151 Member: 4571 Status: Offline Thanks: 50 Thanked 20 Times in 15 Posts	100% solution tested for contact retailer Erase whole flash, then reflash again using the flash you want, when finishing flasing dont disconectmobile, do a format user area, than aplly all options ui settings then phone will be unlocked, but if not catch network no prioblem write pm values and everything will be ok, pm values you can find on support Nokia pmm

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08-12-2005, 11:54	#2 (permalink)
M@TRIX Product Manager Join Date: Nov 2002 Location: ✿ Age: 36 Posts: 614 Member: 17865 Status: Offline Sonork: 100.73724 Thanks: 6 Thanked 266 Times in 57 Posts	hi bro tray to flash the phone with chins flash it will be ok after this make any flash you want

08-12-2005, 15:27	#4 (permalink)
Nonoyxp Product Supporter Join Date: Apr 2005 Location: X-Sim Philippines Posts: 2,736 Member: 141973 Status: Offline Sonork: 100.1579084 Thanks: 2,543 Thanked 3,487 Times in 788 Posts	hi try 2 press wnd hold call+*+3+power botton!!

08-12-2005, 17:08	#5 (permalink)
James_S No Life Poster Join Date: Jan 2005 Age: 43 Posts: 1,728 Member: 105625 Status: Offline Thanks: 10 Thanked 43 Times in 33 Posts	GyRO: I don't understand german very well. M@TRIX: Chins flash? What flash? gsmtronica: I already tried flashing it, and format user area, but theres an error when formating user area. nonoy: I have already tried that without luck.

08-12-2005, 17:28	#6 (permalink)
SunMoon Junior Member Join Date: Jul 2005 Age: 30 Posts: 19 Member: 166303 Status: Offline Thanks: 0 Thanked 1 Time in 1 Post	hey just format user area only -with ur ufs or any other........

08-12-2005, 18:02	#7 (permalink)
James_S No Life Poster Join Date: Jan 2005 Age: 43 Posts: 1,728 Member: 105625 Status: Offline Thanks: 10 Thanked 43 Times in 33 Posts	But i get error when formating user area.

08-12-2005, 18:04	#8 (permalink)
BEMAX Major Poster Join Date: Sep 2004 Age: 35 Posts: 47 Member: 82609 Status: Offline Thanks: 2 Thanked 1 Time in 1 Post	100% true , format user area ,if it's failed try to restart in normal mode by ufs and then retry format user area and all be ok tested and work good luck

08-12-2005, 20:00	#9 (permalink)
yeldar No Life Poster Join Date: Jun 2002 Location: UK/España Age: 43 Posts: 1,605 Member: 12578 Status: Offline Thanks: 21 Thanked 62 Times in 48 Posts	As other have posted - the answer is there if you look!! But again if you find it hard to use the search facility: Method to format 6600! If you face any of the following problems: 1. Blank screen phone unable to reboot. 2. Phone only able to boot-up to "Nokia" word screen. 3. Install some program but not able to uninstall it after that. 4. Unable to delete unwanted files on C drive. 5. If contact retailer message appears Do a Full phone formatting on your 6600 as per the steps below, 1. Make sure you have at least 3/4 charge of battery power left - IMPORTANT 2. Backup your contacts list and personal files to MMC memory card before formatting (if you can). 3. Switch-off your 6600 phone, remove and replace battery. 4. Press and hold 3 keys; Green dial key, * Star key, no. 3 key on keypad and then press the power on/off to swtich on the 6600 phone. Remember, do not let go the 3 press and hold keys until you see a formatting word screen show! 5. After a few minutes when the Full phone formatting completed, your 6600 will back to original system and factory settting. Problem is solved WBR yeldar

08-12-2005, 21:21	#10 (permalink)
James_S No Life Poster Join Date: Jan 2005 Age: 43 Posts: 1,728 Member: 105625 Status: Offline Thanks: 10 Thanked 43 Times in 33 Posts	yeldar: I have of course tried that. Read all posts before you post.

08-13-2005, 00:37	#11 (permalink)
rakishi No Life Poster Join Date: Apr 2004 Age: 51 Posts: 516 Member: 63042 Status: Offline Thanks: 28 Thanked 118 Times in 47 Posts	mine i tried thru UFS format failed, manual format thru 3keys failed also just stops formatting about 10% on phone. Any suggestions?

08-13-2005, 04:25	#12 (permalink)
aditya123456 Junior Member Join Date: Mar 2005 Age: 39 Posts: 14 Member: 131253 Status: Offline Thanks: 0 Thanked 0 Times in 0 Posts	i want to incrase my 6600 volume like qd can somebody tell me what to do,is that any software can do this pls tell............BROTHERSSSSSSSSSSSSS

08-13-2005, 05:01	#13 (permalink)
genocite No Life Poster Join Date: Jul 2001 Location: md Age: 14 Posts: 761 Member: 5379 Status: Offline Thanks: 2 Thanked 0 Times in 0 Posts	check imei, corrupt imei can cause contact retailer, faulty ic flash number 2 also possible

08-13-2005, 05:33	#14 (permalink)
chiragp Product Manager Join Date: Jan 2005 Location: U S A / GOA /CHINA Age: 33 Posts: 6,236 Member: 106367 Status: Offline Sonork: 100.1577436 Thanks: 126 Thanked 2,254 Times in 747 Posts	only think to do is full factory,format user,unlock only by griffin every will be perfect bye friends ANY THINK ANY WHERE

08-13-2005, 19:17	#15 (permalink)
James_S No Life Poster Join Date: Jan 2005 Age: 43 Posts: 1,728 Member: 105625 Status: Offline Thanks: 10 Thanked 43 Times in 33 Posts	If it's a problem with UEM - can i read UEM from an other 6600 and write it to the problem-phone?