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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Saras Boxes > Twisterflasher

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Old 08-23-2011, 08:48   #1 (permalink)
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Please contact your reseller!

My problem is

Upgrade log:
---------- HWK Update Client v 2.2.0.0 ----------
---------- HWK upgrade started:8/23/2011 1:16:31 PM ----------
-- Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF
-- Target Id : 62 CF 0 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: Xx.x C02ED8, ,
-- UFSx S/N : 95320
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TWISTER
-- HWK ID : A1.04-PRO1-767C6B2F416000C5
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Server reported error:Account for this HWK module does not exist on server. Please contact your reseller!

If I connect HWK with my other box shows Authentication stage error: Server reported error:Account for this HWK module does not exist on server. Please contact your reseller!

My main problem is I buy it from delhi and I don't know the name of my reseller. He is at 3000 KM from my town
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Old 08-23-2011, 09:01   #2 (permalink)
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Either your HWK is clone or it block from Update server ( several Coz 4 Blocking :- Openly you post your HID , Multiple HID access on server etc etc )
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Old 08-23-2011, 10:45   #3 (permalink)
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Quote:
Originally Posted by srinibas View Post
Either your HWK is clone or it block from Update server ( several Coz 4 Blocking :- Openly you post your HID , Multiple HID access on server etc etc )
It is wrking when I buy.Now, What is the solutio for it ?
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Old 08-23-2011, 11:17   #4 (permalink)
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upgrade ufs firmware and try again
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Old 08-24-2011, 05:25   #5 (permalink)
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Quote:
Originally Posted by kikas112 View Post
upgrade ufs firmware and try again
From this LOG where you assume that need to upgrade firmware
Quote:
Upgrade log:
---------- HWK Update Client v 2.2.0.0 ----------
---------- HWK upgrade started:8/23/2011 1:16:31 PM ----------
-- Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF
-- Target Id : 62 CF 0 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: Xx.x C02ED8, ,
-- UFSx S/N : 95320
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TWISTER
-- HWK ID : A1.04-PRO1-767C6B2F416000C5
-- HWK Status : 1, DL: 0
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Old 08-24-2011, 05:27   #6 (permalink)
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Quote:
Originally Posted by kikas112 View Post
upgrade ufs firmware and try again
IF in warranty contact your reseller

Yes it may B a clone HWK ,you may try Clone update client
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Old 08-24-2011, 07:06   #7 (permalink)
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Quote:
Originally Posted by KKBaruah View Post
It is wrking when I buy.Now, What is the solutio for it ?
from that i thing box couldnt work with new minor so, i on every error i have in my hwk is just write firmware.

Why ??? becouse my reseler out of busines so no one help me from supporters.

B.R
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Old 08-24-2011, 13:45   #8 (permalink)
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Quote:
Originally Posted by kikas112 View Post
from that i thing box couldnt work with new minor so, i on every error i have in my hwk is just write firmware.

Why ??? becouse my reseler out of busines so no one help me from supporters.

B.R
Are u tell me the process used by u?
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