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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Saras Boxes > Twisterflasher

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Old 02-22-2005, 02:02   #1 (permalink)
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Join Date: Oct 1999
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Rules To Get Twister Support


Twister users which get acess to Twister updates and Twister support area need have please follow basic details:

1.) Box serial number
2.) Date of purchase
3.) Reseller
4.) Login and pass to old support area


For some other people which are missing the details, here a small tranlsaltion:

- i can not contact my reseller = no support
- i don't konw my box serial number = no support
- reseller not listed in twister page = no support
- i bought my box in ebay = no support
- my reseller is out of gsm = no support
- proove of purchase (invoice, bill) = no support
- my box is ufs or tornado = no support from twister team


In real life if you buy a tool, and it is damaged you will alwasy need the invoice in order to get warranty for that. Here is same.

But main thing is, ONLY YOUR DIRECT RESELLER CAN ACTIVATE SUPPORT FOR YOU, and not me , so please do not mail me, contact YOUR RESELLER!
 
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