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Go Back   GSM-Forum > GSM Mobile / Tablets Brands -Software Area- > Samsung > Samsung Hardware Repair Area

Samsung Hardware Repair Area Post here your Hardware Repairing Hints or Problems with Samsung Phones.

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Old 01-04-2010, 04:17   #1 (permalink)
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i607 blackjack. Keypad does not work during phone calls.

All keys work when dialing number, and going through the phone menus.
When I press END key, it will show homepage, as normal.

but keys don't work during a phonecall.

For example, when i call customer service, and it says "press 1 for technical support", I press "1" on my keypad, and "1" appears on my screen, but nothing happens. I cannot reach technical support.

I cannot enter any numbers during a phone call.
I can only enter numbers before and after phone call.


i reflashed windows mobile rom, and I did hard reset.

still, keypad does not work during phone call.



what is wrong with my phone? why is my keypad disabled during phone call?
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