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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Smart-Clip

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Old 06-08-2012, 22:40   #1 (permalink)
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A1000 contact customer service

I unlock motorola A1000 with smart clip via test point but after unlocking only "contact customer service" on lcd and phone no work with any sim card.What is problem with this a1000???


this is sc log:

Searching for phone... found S Blank Rainbow POG, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... 3.10
Reading flash id... Intel - 28F128L18B
Reading flash id/2... none, OK
Phone group: A1000,M1000
Hardware IMEI: 35491100128xxxx
IMEI OTP status: locked
Security area saved to "PDS for S Blank Rainbow POG 35491100128xxxx.mbk"
Unlocking phone... OK


regards
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Old 06-09-2012, 09:03   #2 (permalink)
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@ steva,

What was signed at the screen of the phone before unlock operation?
Also, please sign what software version did you use for the unlock purposes.

Best Regards
GSMServer team



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Old 06-10-2012, 10:51   #3 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ steva,

What was signed at the screen of the phone before unlock operation?
Also, please sign what software version did you use for the unlock purposes.

Best Regards
GSMServer team



I use last version of smart moto 4.29
Before unlock on ldc some text "contact customer service" Invalid USIM
and after unlock no change
Regards
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