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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Smart-Clip

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Old 02-11-2012, 12:24   #1 (permalink)
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any 1 can help

///////////////////////////////////////////////////////////////

Last edited by GSM_Support; 02-11-2012 at 12:49. Reason: Contained serial numbers
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Old 02-11-2012, 13:27   #2 (permalink)
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http://www.gsmserver.com/smartclip/S....phpSmart-Clip update software 3.09
Warning: make sure you use power adapter!


Reading clip info...
Auto searching clip...
Looking for clip on Smart Adaptor... not found
Looking for clip at 0x378... OK
Clip serial: 6115xxxxx
Firmware not found

Checking dongle... failed
No Smart-Clip dongle found.
Please connect dongle and try again.

Checking dongle... failed
No Smart-Clip dongle found.
Please connect dongle and try again.

Reading clip info...
Auto searching clip...
Looking for clip on Smart Adaptor... not found
Looking for clip at 0x378... OK
Clip serial: 6115xxxxx
Firmware not found

Checking dongle... OK
Smart-Clip dongle found, serial 5519xxxxx

Auto searching clip...
Looking for clip on Smart Adaptor... not found
Looking for clip at 0x378... OK
Clip serial: 61150xxxxx
Firmware not found
login... denied
Unknown market
Clip warranty period:
01-Jan-2008 to 29-Jun-2008 (expired)
Checking dongle... OK
Smart-Clip dongle found, serial 551xxxx Update denied, save log and contact support
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Old 02-13-2012, 13:38   #3 (permalink)
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@ jawad_anis

You need to save Smart-Clip update log with shown SN's and send it to official support: support[@]smart-clip[.]com
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Old 02-13-2012, 14:11   #4 (permalink)
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Quote:
Originally Posted by DrScorpio View Post
@ jawad_anis

You need to save Smart-Clip update log with shown SN's and send it to official support: support[@]smart-clip[.]com
i did it already on 11-02-2012 but from team no repply and im still waiting
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Old 02-14-2012, 10:39   #5 (permalink)
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@ jawad_anis

I think as soon as your request will be analyzed you will receive answer.
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Old 02-20-2012, 14:20   #6 (permalink)
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hello no repply from team im still waiting
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