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04-11-2012, 19:55 | #1 (permalink) |
Freak Poster Join Date: Aug 2008 Location: anywhere
Posts: 310
Member: 847047 Status: Offline Thanks Meter: 24 | Can't connect SmartClip to PC When I connect the smarclip to SmartMoto, therefore selected "Smart-Clip USB port". The firewall is disabled .. I have a stable internet connection. Select USB Smart Adaptor or LPT port connection method for LPT cable. LPT port settings are set to EPP in BIOS. LPT port set in SmartMoto program to Auto Mode. I'm using Internet Explorer 8. But: When I try to use the single smartclip (standalon mode) without Smard card, and without smartadaptor (not SmartMoto) .. LEDs do not light .. or is not working .. any idea about my problem .. I think it is Box hardware problem.. Regards. |
04-12-2012, 07:26 | #2 (permalink) |
Product Supporter Join Date: Feb 2005 Location: GSMserver Team
Posts: 36,980
Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766 | @ kpotin, Try to update your Smart-Clip, save log file and send it along with the detailed problem description to support[at]smart-clip.com Best Regards GSMServer team |
04-12-2012, 16:47 | #3 (permalink) | |
Freak Poster Join Date: Aug 2008 Location: anywhere
Posts: 310
Member: 847047 Status: Offline Thanks Meter: 24 | Quote:
I think my box is dead .. single LED lights up orange. but is not recognized by SmartMoto. Regards | |
04-17-2012, 07:21 | #6 (permalink) |
Product Supporter Join Date: Feb 2005 Location: GSMserver Team
Posts: 36,980
Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766 | @ piggycetcy41, Please make sure that:
launch the SmartMoto, open Smart-Clip bookmark & tick the option "Disable OS parallel port polling (requires reboot)". After that restart your PC. Also set LPT options in SmartMoto to compatibility. After that try running update operation once again, save log file and send it to us along with the box serial number and detailed problem description. Best Regards GSMServer team |
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