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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip

 
 
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Old 01-12-2008, 17:30   #1 (permalink)
Freak Poster
 
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clip damage after update...clip serial : 0


Hi,

Prior to update, the smart-clip is working fine.
I did an update on 12-18-2007 and got an error message

>>> Clip serial: 60******x
>>> Firmware version: 3.25
>>> login... OK
>>> Server firmware version: 4.00
>>> Clip warranty period:
>>> 12-Jan-2005 to 11-Jul-2005 (expired)
>>> EEPROM test successfull,reporting... OK
>>> Checking dongle... OK
>>> Smart-Clip dongle found, serial 59******x
>>> Checking dongle... OK
>>> Smart-Clip dongle found, serial 59******x
>>> Checking clip... OK
>>> Update stage 1 of 2:
>>> Stage 1 of 2 OK, EEPROM ready
>>> Update stage 2 of 2:
>>> prepare... 500000000repare write failed
>>> prepare try #2... prepare cmd failed
>>> update... 80pdate write failed
>>> update try #2... update cmd failed
>>> update try #3... 100pdate write failed
>>> update try #4... update cmd failed
>>> update try #5... 8
>>> update write failed

After that error, i tried to update again, it gives a different error

Clip serial: 0
Firmware not found
login…Clip not registered

Anyone can help or any suggestion? Anyone knows how or maybe where to repair this smart-clip ?

Thanks in advance.
 
Old 01-14-2008, 10:08   #2 (permalink)
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Mr.Tinkertrain's Avatar
 
Join Date: Feb 2006
Posts: 11,638
Member: 229997
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Thanks Meter: 636
@ skycom,

Please save log file and send it with the description of the problem to support[at]smart-clip.com



Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
 
 

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