Help urgently needed to revive this v3re! - GSM-Forum

JKKB · 11-17-2009, 17:52

Hello experts,
I urgently need help to revive this Motorola V3RE. The handset was having bootloader Version:0xcc1 initially, and I combed through SMARTMOTO Software and found that I could unlock it by "Preparing the PHONE" method. I mistakingly did not initially disassemble it leaving the screen attached. It reached some stage that the Software said I should prepare SMART TESTPOINT and the screen of the handset turned BLANK, with only the KEYPAD blinking.
I decided to dismantle it later on and I tried to remove the METAL PLATE(the whole plate) sheltering the TESTPOINTS. I do not know whether something got damaged there or what! From that point, the keypad is no more blinking and the screen has also turned blank.
Any time I try to connect it with Smart Moto, the handset is detected as:S BLANK NEPTUNE LTE 2 -without interface, and with BOOT Version 0x400.
With this Bootversion and FLASH STATE of the Handset, I can neither FLASH nor UNLOCK the Handset!
Please any help is greatly welcome!

mcandre · 11-18-2009, 08:27

Unfortunately, your phone's hardware is damaged.

JKKB · 11-18-2009, 09:18

Quote:

Originally Posted by mcandre

Unfortunately, your phone's hardware is damaged.

Hello,
Thanks for the quick response. Please,from your rich experience,which part do you guess is likely to get damaged?

mcandre · 11-18-2009, 12:33

I find it difficult to answer you because haven't seen any successful attempts to revive the phones in such condition:

Quote:

handset is detected as:S BLANK NEPTUNE LTE 2 -without interface, and with BOOT Version 0x400.

peter002 · 11-18-2009, 17:44

i think the problem got in wen u was removing the sheild... chk if u hav mistakenly damaged the board and the board's green skin is also removed with the fone sheild????if not so then remove the lcd this time repeat the procedure again.. but it seems that boot has got damaged..

JKKB · 11-21-2009, 13:07

Quote:

Originally Posted by peter002

i think the problem got in wen u was removing the sheild... chk if u hav mistakenly damaged the board and the board's green skin is also removed with the fone sheild????if not so then remove the lcd this time repeat the procedure again.. but it seems that boot has got damaged..

Hi,
Thanks for the information.I checked the board carefully and I still find the green skins intact. If the boot is damaged, do you have any idea of how I can solve that problem?
If I remove the LCD part and try again,the set is still detected as S-BLANK NEPTUNE LTE-2. Well, I think I will have take it for a thorough check.

selfone69 · 01-16-2010, 10:01

Hi I am having the exact same problem as u had with ur V3re after i tried to unlock it by prepairing... ( but i have dis-connected LCD from the PCB)

it's urgent! plz reply if u found solution or any one here can help?
or email to: [email protected]

what i might have made mistake was when i using the smart testpoint cable.
what i cant understand is that why the handset boot now has changed to be 4.000 from boot 0C.c1?!! i saw it showing boot 0.000 on the smartMoto ( which 0.0000 is suposed to be ) now i cant flash or unlock.

GSM_Support · 01-18-2010, 09:22

@ selfone69,

Please provide us with more detailed information, show us log file from the unlock/flashing procedures. Don't forget to hide serial numbers.
But as the phone's boot version get read as 4.00 more likely that the handset has some hardware malfunction.

Best Regards
GSMServer team

11-17-2009, 17:52	#1 (permalink)
JKKB Freak Poster Join Date: Jul 2007 Posts: 499 Member: 548443 Status: Offline Thanks Meter: 70	Help urgently needed to revive this v3re! Hello experts, I urgently need help to revive this Motorola V3RE. The handset was having bootloader Version:0xcc1 initially, and I combed through SMARTMOTO Software and found that I could unlock it by "Preparing the PHONE" method. I mistakingly did not initially disassemble it leaving the screen attached. It reached some stage that the Software said I should prepare SMART TESTPOINT and the screen of the handset turned BLANK, with only the KEYPAD blinking. I decided to dismantle it later on and I tried to remove the METAL PLATE(the whole plate) sheltering the TESTPOINTS. I do not know whether something got damaged there or what! From that point, the keypad is no more blinking and the screen has also turned blank. Any time I try to connect it with Smart Moto, the handset is detected as:S BLANK NEPTUNE LTE 2 -without interface, and with BOOT Version 0x400. With this Bootversion and FLASH STATE of the Handset, I can neither FLASH nor UNLOCK the Handset! Please any help is greatly welcome!

01-16-2010, 10:01	#7 (permalink)
selfone69 Freak Poster Join Date: Oct 2004 Posts: 361 Member: 88176 Status: Offline Thanks Meter: 34	Hum! it may not a hardware issuce Hi I am having the exact same problem as u had with ur V3re after i tried to unlock it by prepairing... ( but i have dis-connected LCD from the PCB) it's urgent! plz reply if u found solution or any one here can help? or email to: [email protected] what i might have made mistake was when i using the smart testpoint cable. what i cant understand is that why the handset boot now has changed to be 4.000 from boot 0C.c1?!! i saw it showing boot 0.000 on the smartMoto ( which 0.0000 is suposed to be ) now i cant flash or unlock.

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11-18-2009, 08:27	#2 (permalink)
mcandre No Life Poster Join Date: Mar 2006 Location: Central Europe Age: 39 Posts: 11,877 Member: 239548 Status: Offline Thanks Meter: 2,781	Unfortunately, your phone's hardware is damaged.

11-18-2009, 17:44	#5 (permalink)
peter002 No Life Poster Join Date: Sep 2007 Posts: 1,348 Member: 599037 Status: Offline Thanks Meter: 103	i think the problem got in wen u was removing the sheild... chk if u hav mistakenly damaged the board and the board's green skin is also removed with the fone sheild????if not so then remove the lcd this time repeat the procedure again.. but it seems that boot has got damaged..

01-18-2010, 09:22	#8 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ selfone69, Please provide us with more detailed information, show us log file from the unlock/flashing procedures. Don't forget to hide serial numbers. But as the phone's boot version get read as 4.00 more likely that the handset has some hardware malfunction. Best Regards GSMServer team