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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Smart-Clip

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Old 12-19-2006, 09:21   #1 (permalink)
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i cant updata my clip help....plz

hi
dear master team...plz help
here is my log file from the site during am updating...

Clip serial:
Firmware version: 2.26
login... OK
Server firmware version: 3.04
Clip warranty period:
17-Nov-2006 to 16-May-2007 (148 more days)
EEPROM test successfull,reporting... OK
Checking dongle... failed
No any Smart-Clip dongle found.
Please connect dongle and try again.
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Old 12-19-2006, 09:29   #2 (permalink)
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Did you put all connection. SC, LpT cable, Power supply for SC?
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Old 12-19-2006, 09:35   #3 (permalink)
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yes,of course....
i can run smart moto 1.23
but i dont know why online updata getting message"Checking dongle... failed
"??????
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Old 12-19-2006, 10:08   #4 (permalink)
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@ kkio,

to update Smart-Clip to the latest version you have to use S-Card dongle.
If you have problems with update of Smart-Clip with S-Card, please write a letter to support[at]smart-clip.com
In letter you should explain what problem you have and attach log file.
Thank You!

Best Regards
Smart-clip team
www.smart-clip.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
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Old 12-19-2006, 11:27   #5 (permalink)
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so
i would like to know
in case,i havnt got S-Card,my clip version is 2.26
is not possible for me to update the clip online any more???
thx in advance...
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Old 12-19-2006, 12:10   #6 (permalink)
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@ kkio,

to update Smart-Clip you have to use S-Card.
For more information please visit www.smart-clip.com

Best Regards
Smart-clip team
www.smart-clip.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
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Old 12-19-2006, 12:30   #7 (permalink)
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so do u mean
i cant updata any more?????????
i just bount the clip last month....

by the way,my clip during online detecting,the tx led remain on...is it normal???

Last edited by kkio; 12-19-2006 at 13:29.
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Old 12-22-2006, 08:49   #8 (permalink)
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anyone can answer such sample question???
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Old 12-22-2006, 09:14   #9 (permalink)
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I have same problem with 2 smart-clip boxes!
i think SC team must do a special update tool for users don't having s-card!

BR!
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Old 12-22-2006, 12:13   #10 (permalink)
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Quote:
Originally Posted by kkio View Post
so do u mean
i cant updata any more?????????
i just bount the clip last month....

by the way,my clip during online detecting,the tx led remain on...is it normal???
LOOK LIKE UR SMART CLIP GOT DEAD LIKE MINE I HAVE SAME PROBLEM MY SMART CLIP GOT FALULTY WHEN I WAS UPDATING MY SMART CLIP AND NOW ITS NOT WORKING AT ALL LOOK LIKE UR SMART CLIP GOT SCRWED AS WELL
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Old 12-25-2006, 07:08   #11 (permalink)
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need a answer by the team
my clip is working well with smart moto
but cant update....
help
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