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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Smart-Clip

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Old 01-27-2006, 07:59   #1 (permalink)
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Incompleted chip indentification,restore & write functions unavailable!

I m using smartmoto to change lang. file on V3 ( boot 8.26)..i remove rsa..and than reflash firmware.. phone turn to white screen.. than it cannot reflash ....operation log show :
SmartMoto 1.14
Clip serial: xxxxxxxxx, version: 2.22, initializing... OK
Searching for phone... found S Flash Neptune LTE, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... 7.E0
Reading flash id... Intel-0x0089
Phone group: V30x,V40x,V50x,V52x,V60x
Hardware IMEI: 35826800xxxxxx
Security area saved to "S Flash Neptune LTE 35826800xxxxxx (15).pds"
Incomplete chip identification, restore & write functions unavailable

It aslo not allow me to do repair!!

operation log:
SmartMoto 1.14
Clip serial: xxxxxxxxx, version: 2.22, initializing... OK
Searching for phone... found S Flash Neptune LTE, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... 7.E0
Reading flash id... Intel-0x0089
Phone group: V30x,V40x,V50x,V52x,V60x
Hardware IMEI: 35826800xxxxxx
Security area saved to "S Flash Neptune LTE 358268009xxxxxx (14).pds"
Current phone does not correspond model selection

Master !! Master !!! Please help to give me some solution!

Thanks in advance!

Last edited by xfile; 01-27-2006 at 08:32.
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Old 01-27-2006, 09:57   #2 (permalink)
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go on www.smart-clip.com/testpoints.php

follow instruction on get your phone read by smart moto by test point.

remember, remove test point from ground after phone is found by smart moto.

now you can carry on the flash/repair operation.

your error seems like test point is constantly connected on ground though...
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Old 01-27-2006, 10:24   #3 (permalink)
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Try connecting it with testpoint & flash with boot file. If that will not help, then it's a hardware problem.


Best Regards
Smart-Clip Team
www.smart-clip.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
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Old 01-27-2006, 14:55   #4 (permalink)
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Quote:
Originally Posted by SC_SUPPORT
Try connecting it with testpoint & flash with boot file. If that will not help, then it's a hardware problem.
Best Regards
Smart-Clip Team
www.smart-clip.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
Thank you very much for your tip!! now the phone alive back !! but main display not function!! only have front small display working ! the phone is a new working phone ! 100% software error ! any guidance for me regarding the display not function after flashing??

yoo! problem solve ! i use higher version line clear !! Thank to "SC SUPPORT"!!

Last edited by xfile; 01-27-2006 at 16:17.
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