Moto Z10 can't flash with Scout - GSM-Forum

Unicom · 11-03-2008, 13:07

Hi, Got Moto Z10 after turn on comes moto and hang, tried to flash with scout a pcf file, but giving me this msg: Cannot flash a non-secure super-file into a secure AP
Flash failed
Please advise.
Thanks

Mr.Tinkertrain · 11-03-2008, 13:23

@ Unicom,

Show full log file, please.

Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com

Unicom · 11-03-2008, 13:56

Hi,
Thanks for your reply.
This is the log, i didn't get more than this;

"Cannot flash a non-secure super-file into a secure AP
Flash failed"

Mr.Tinkertrain · 11-03-2008, 15:13

@ Unicom,

Please tell us what firmware version the phone has at this moment and what flash file are you trying to use?

Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com

Unicom · 11-05-2008, 07:35

[QUOTE=Mr.Tinkertrain;3809096]@ Unicom,

Please tell us what firmware version the phone has at this moment and what flash file are you trying to use?

Hi,
Well can't see the firmware version. But can see only the boot version.
version: Boot_N_01.52R_SYMB. And this I can see when i make the phone in boot mode. Cause if want to turn the phone on just moto come and getting hang. When i connect with scout it shows nothing only get connected with boot mode. Also when i connected with scout scout soft shows on the bootloader line: 1.52

GSM_Support · 11-05-2008, 08:47

Sorry, it's not quite clear what massages and at what stage do you get. Can you show us the screenshots?
Also, does it hangs on the moto logo even with original SIM card?

Best Regards
GSMServer team

Unicom · 11-05-2008, 12:03

Hi, Here is the log for Moto Z10 as you requested.

GSM_Support · 11-05-2008, 12:12

Well.. And what am i suppose to see on that picture? Possibly you want to send me a magnifying glass?

Best Regards
GSMServer team

Unicom · 11-05-2008, 12:37

Hi, I am really sorry about that. Here is another one. Please....

mcandre · 11-05-2008, 13:10

Have you tried to insert Test Card into the phone? Is it locked?
What happened to this phone?

Quote:

Cause if want to turn the phone on just moto come and getting hang. When i connect with scout it shows nothing only get connected with boot mode.

Strange. When I connect my Z10, the phogram is reading full phone's info:

Quote:

Phone model MOTO Z10
IMEI 35------------
Technology Dual Mode UMTS
User code 1234
Security code 000000
Firmware MODEM4_U_40.19.F0I
Flex version UCSUOMI2MotoDGR2S618_IG2
Language pack
Bootloader 5.C0

In Menu -> system information I see some additional info regarding phone's version P2S721_U_50.20.26G, so I would choose this file for flashing: P2S721_U_50.20.26G_00000d4c_3438u_Default_Model_re tail_CZ_HU_SK_V01_1.0_1.3_3438_4620081710_sec[Retail].

One of the possible reasons can be that something is wrong with radio module (BP) of your phone, so regular flash file isn't able to flash this phone.

mcandre · 11-05-2008, 13:41

Anyway, try to connect the phone in normal mode with full charged bettery. Maybe the phone hangs because of low battery charge?

Unicom · 11-06-2008, 08:22

Quote:

Originally Posted by GSM_Support

Well.. And what am i suppose to see on that picture? Possibly you want to send me a magnifying glass?

Best Regards
GSMServer team

Hi, Sorry about the small font. I posted the larger font. please advise.

Mr.Tinkertrain · 11-06-2008, 09:22

@ Unicom,

Try to flash the set with the such firmware version: MODEM4_U_40.19.E1P. It can be found at the www.boot-loader.com in the pcf->Z10->MODEM4_U_40.19.E1P->P2S721_U_50.20.26G_3438u_Default_Model_retail_CZ_ HU_SK_V01_1.0_1.3_3438_4620081710_sec[Retail].pcf
After flashing procedure will be completed remove phone's battery and place it back.

Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com

Unicom · 11-06-2008, 09:44

Hi, Thanks for your reply. Yes i got the same file from boot-loader, but i am getting this error msg. Its giving me: Checksum mismatch. Here is the screenshot.

GSM_Support · 11-06-2008, 09:51

Download the file again and repeat the process.

Best Regards
GSMServer team

11-03-2008, 13:07	#1 (permalink)
Unicom No Life Poster Join Date: Nov 2004 Location: Mobile phone world Posts: 1,469 Member: 90701 Status: Offline Thanks: 493 Thanked 119 Times in 94 Posts	Moto Z10 can't flash with Scout Hi, Got Moto Z10 after turn on comes moto and hang, tried to flash with scout a pcf file, but giving me this msg: Cannot flash a non-secure super-file into a secure AP Flash failed Please advise. Thanks

11-03-2008, 13:56	#3 (permalink)
Unicom No Life Poster Join Date: Nov 2004 Location: Mobile phone world Posts: 1,469 Member: 90701 Status: Offline Thanks: 493 Thanked 119 Times in 94 Posts	Can't flash Moto Z10 with scout Hi, Thanks for your reply. This is the log, i didn't get more than this; "Cannot flash a non-secure super-file into a secure AP Flash failed"

11-05-2008, 07:35	#5 (permalink)
Unicom No Life Poster Join Date: Nov 2004 Location: Mobile phone world Posts: 1,469 Member: 90701 Status: Offline Thanks: 493 Thanked 119 Times in 94 Posts	Can't flash moto Z10 with Scout [QUOTE=Mr.Tinkertrain;3809096]@ Unicom, Please tell us what firmware version the phone has at this moment and what flash file are you trying to use? Hi, Well can't see the firmware version. But can see only the boot version. version: Boot_N_01.52R_SYMB. And this I can see when i make the phone in boot mode. Cause if want to turn the phone on just moto come and getting hang. When i connect with scout it shows nothing only get connected with boot mode. Also when i connected with scout scout soft shows on the bootloader line: 1.52

11-05-2008, 08:47	#6 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 17,464 Member: 121052 Status: Offline Thanks: 441 Thanked 27,407 Times in 3,116 Posts	Sorry, it's not quite clear what massages and at what stage do you get. Can you show us the screenshots? Also, does it hangs on the moto logo even with original SIM card? Best Regards GSMServer team Last edited by GSM_Support; 11-05-2008 at 08:53.

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11-03-2008, 13:23	#2 (permalink)
Mr.Tinkertrain Product Supporter Join Date: Feb 2006 Posts: 11,449 Member: 229997 Status: Offline Thanks: 252 Thanked 594 Times in 515 Posts	@ Unicom, Show full log file, please. Best Regards Smart-clip team www.smart-clip.com www.scoutdongle.com www.GsmServer.com www.boot-loader.com www.smart-unlocker.com

11-03-2008, 15:13	#4 (permalink)
Mr.Tinkertrain Product Supporter Join Date: Feb 2006 Posts: 11,449 Member: 229997 Status: Offline Thanks: 252 Thanked 594 Times in 515 Posts	@ Unicom, Please tell us what firmware version the phone has at this moment and what flash file are you trying to use? Best Regards Smart-clip team www.smart-clip.com www.scoutdongle.com www.GsmServer.com www.boot-loader.com www.smart-unlocker.com

11-05-2008, 12:12	#8 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 17,464 Member: 121052 Status: Offline Thanks: 441 Thanked 27,407 Times in 3,116 Posts	Well.. And what am i suppose to see on that picture? Possibly you want to send me a magnifying glass? Best Regards GSMServer team

11-05-2008, 13:41	#11 (permalink)
mcandre No Life Poster Join Date: Mar 2006 Location: Central Europe Age: 28 Posts: 3,966 Member: 239548 Status: Online Thanks: 363 Thanked 655 Times in 513 Posts	Anyway, try to connect the phone in normal mode with full charged bettery. Maybe the phone hangs because of low battery charge?

11-06-2008, 09:22	#13 (permalink)
Mr.Tinkertrain Product Supporter Join Date: Feb 2006 Posts: 11,449 Member: 229997 Status: Offline Thanks: 252 Thanked 594 Times in 515 Posts	@ Unicom, Try to flash the set with the such firmware version: MODEM4_U_40.19.E1P. It can be found at the www.boot-loader.com in the pcf->Z10->MODEM4_U_40.19.E1P->P2S721_U_50.20.26G_3438u_Default_Model_retail_CZ_ HU_SK_V01_1.0_1.3_3438_4620081710_sec[Retail].pcf After flashing procedure will be completed remove phone's battery and place it back. Best Regards Smart-clip team www.smart-clip.com www.scoutdongle.com www.GsmServer.com www.boot-loader.com www.smart-unlocker.com

11-06-2008, 09:51	#15 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 17,464 Member: 121052 Status: Offline Thanks: 441 Thanked 27,407 Times in 3,116 Posts	Download the file again and repeat the process. Best Regards GSMServer team

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